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Alphorn Ford - Service Center

Monroe, WI

4.6
124 Reviews

124 Reviews of Alphorn Ford - Service Center

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January 17, 2025

Amazing experience at Alphorn ford! Nermin was incredibly helpful and made the whole process easy, Highly recommend, they have a fantastic selection and the staff went above and beyond More

by Dagne Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nermin
January 16, 2025

Great service positive attitude and they returned my car in a fast and timely manner More

by dakotadicks2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

They do if a good job,were timely and courteous. Informed me about Ford points. More

by alienhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 10, 2025

Great service. They were done very quickly and super friendly. Would definitely go back again. More

by Bdittmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Palumbo
December 21, 2024

Great communication! Offered me a ride when I had to leave my car for a couple hours! Friendly employees! More

by catesfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

They try to upsell services that aren’t needed for the repair that was asked to do. I have since fixed the repair myself for about what they charged in diagnostic fees. More

by Stephensontransportllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with sales
December 13, 2024

Oil change and tire rotation usually takes an hour. I always wait at the dealership. This time it took 2.5 hours, I was quit pissed. Then I found out they did a recall also. I wish I would have been i More

by sams12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Love this dealership! ! Friendly, professional, and very helpful staff and managers. Excellent cozy and warm waiting area too! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in service dept.
December 03, 2024

All good don’t know what else to say . Just trying to get 15 words in More

by tgjne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Used Concierge Service to get an Oil Change & Tire Rotation. Was pleased with the price, service & Staff More

by garchie14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.