Alphorn Ford - Service Center

Alphorn Ford does a good job with the actual oil change, but this last visit took almost 3 hours from my set appointment time to the time it took for them to finish the oil change. but this last visit took almost 3 hours from my set appointment time to the time it took for them to finish the oil change. More

They were ready for vehicle at scheduled time, and work was completed ahead of estimated time !! was completed ahead of estimated time !! More

Amazing experience at Alphorn ford! Nermin was incredibly helpful and made the whole process easy, Highly recommend, they have a fantastic selection and the staff went above and beyond Nermin was incredibly helpful and made the whole process easy, Highly recommend, they have a fantastic selection and the staff went above and beyond to find the perfect truck for me. The staff was friendly, Nermin was very knowledgeable about the vehicles and answered my questions. I felt like I got a great deal on my new f -150. The finance team explained everything clearly and made the process simple. I appreciate the service department too specially Jordan, and his crew👍 More

Great service positive attitude and they returned my car in a fast and timely manner in a fast and timely manner More

They do if a good job,were timely and courteous. Informed me about Ford points. Informed me about Ford points. More

Great service. They were done very quickly and super friendly. Would definitely go back again. They were done very quickly and super friendly. Would definitely go back again. More

Great communication! Offered me a ride when I had to leave my car for a couple hours! Friendly employees! Offered me a ride when I had to leave my car for a couple hours! Friendly employees! More

They try to upsell services that aren’t needed for the repair that was asked to do. I have since fixed the repair myself for about what they charged in diagnostic fees. repair that was asked to do. I have since fixed the repair myself for about what they charged in diagnostic fees. More

Oil change and tire rotation usually takes an hour. I always wait at the dealership. This time it took 2.5 hours, I was quit pissed. Then I found out they did a recall also. I wish I would have been i I always wait at the dealership. This time it took 2.5 hours, I was quit pissed. Then I found out they did a recall also. I wish I would have been informed before doing the recall. Usually very happy with the service, just not this time. More

Love this dealership! ! Friendly, professional, and very helpful staff and managers. Excellent cozy and warm waiting area too! ! Friendly, professional, and very helpful staff and managers. Excellent cozy and warm waiting area too! More