Alphorn Ford - Service Center

Jordan was extremely informative, knowledgeable and courteous! He was able to get my car in the very next day to have tires replaced. In addition, he had two technicians working on it, cutting the wait courteous! He was able to get my car in the very next day to have tires replaced. In addition, he had two technicians working on it, cutting the wait time in half since I was waiting, so the wait time was two hours, instead of longer. The kelly tires were in stock, and were a good value. Thank you. Jeanie Gregersen More

Great family oriented business. Willing to help and make things right xxxxing kick xxx people Willing to help and make things right xxxxing kick xxx people More

It was all good. I had a serious problem with brakes and front hub. The tech found the problem Friday. Ordered the parts and fixed it on Monday. I was able to drive t I had a serious problem with brakes and front hub. The tech found the problem Friday. Ordered the parts and fixed it on Monday. I was able to drive to Kearney, NE and make my training meeting Tuesday afternoon. They pulled out all the stops and made it work. I'm very pleased. More

Melissa was great. I called on Friday, she was able to get both cars in on Saturday. Gage was great to talk to. Answered all my questions. Alphorn's has always been gre I called on Friday, she was able to get both cars in on Saturday. Gage was great to talk to. Answered all my questions. Alphorn's has always been great. More

Advised paint would be touched up at the scheduled post buy shop appt. Shop had no Knowledge. Brakes squeak even after 2x being worked on. buy shop appt. Shop had no Knowledge. Brakes squeak even after 2x being worked on. More

Service was quick, everything checked out. Ford points were applied. NOTE: 'Back in the day', I worked at a full-service garage. When a customer brought their vehicle in for an oil change, we Ford points were applied. NOTE: 'Back in the day', I worked at a full-service garage. When a customer brought their vehicle in for an oil change, we would wash and vacuum the car and clean the windows. This was part of the service, no extra charge. More

excellent knowledge Ken is a fantastic sales person overall a 5 star dealership Service department and parts department are top notch overall a 5 star dealership Service department and parts department are top notch More

It feels like home whenever I'm there. I've gotten to know almost everyone and I'm always welcomed with smiling faces ?? I've gotten to know almost everyone and I'm always welcomed with smiling faces ?? More

I went to Alphorn Ford to get my rear drum brakes replaced. I was driving to grandma's house, about an 80-mile drive at 75 mph on the interstate, and discovered an issue with my left rear tire. It wa replaced. I was driving to grandma's house, about an 80-mile drive at 75 mph on the interstate, and discovered an issue with my left rear tire. It was wobbling and making a howling noise. Upon further inspection, I discovered that Alphorn Ford had overtightened the wheel nut, causing the wheel bearing to overheat and fail. I stopped at O'Reilly Auto Parts and jacked up the car. The wheel, brake drum, and part of the wheel bearing fell off the car in one peace. Fortunately, I didn't need to loosen the wheel nut to find the issue. I replaced the half-axle wheel bearing on my own. Now, my car is running smoothly again. I don’t think I will be using Alphorn Ford as my first choice for repair shops. More

See comments above. Retain this gentleman at all reasonable accounts. He adds great value, and I will remain a loyal customer. So happy Mike Islami is no longer with you Retain this gentleman at all reasonable accounts. He adds great value, and I will remain a loyal customer. So happy Mike Islami is no longer with your dealership. He treated me in a very condescending manner. More