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Alphorn Ford - Service Center

Monroe, WI

4.5
87 Reviews

87 Reviews of Alphorn Ford - Service Center

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November 05, 2024

Always answer any questions I have. Take time to go over what service was done to vehicle. More

by sue
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

I have been using Alphorn Ford since 1993. They have always provided reasonably priced, efficient and reliable service. More

by Docsbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

The service manager has excellent costumer service and my vehicle was done sooner than they said it would be. More

by sixkinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
October 25, 2024

Every visit I have had with service manager Jordan is positive and attentive prior to and after my appointments. More

by rodericks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Jordan
October 22, 2024

Great fast service from the shop in replacing my hi beam light since I just had my car 3 weeks. They took care of it . More

by lizzyd2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
October 18, 2024

They were very professional. The work was done quickly and I was informed about everything they were doing all along the way. Definitely will use them again. More

by leslie_kind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service center
October 18, 2024

Friendly and kind, they were very prompt on pick up and dropped off. And very informational from setting up appt and what they took care of with oil change. More

by caredon84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke, Jordan Sandall,
October 12, 2024

My service went well. In at 9 and out by 10. My truck is new. More

by wishinaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

The service department was not friendly. We waited there at the counter for 5 minutes while Noone acknowledged us. I will not be back to this service center nor will I recommend this servi More

by Shameka Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan service department
October 11, 2024

Great service. Theri team goes above and beyond to take care of their customers. Thank you! More

by clenzinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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