Alphorn Ford

I came up to help my nephew with purchasing a car. He took me to Alphorn because they had a really good selection of vehicles in stock and they happened to have an F-150 with the specific color he liked took me to Alphorn because they had a really good selection of vehicles in stock and they happened to have an F-150 with the specific color he liked in stock. I've always been wary about car dealers trying to work you and beat you up, however the experienced with Chad and Alphorn was the best experience I have ever had at ANY car dealership anywhere. Its almost unfortunate I don't live in the area. Chad was really patient with us, and worked with us to help us get to the payments that we wanted to get to. He gave us options and it felt as though he was always working to make us happy. Once we were able to get the pricing situated we signed all the paperwork and we were off. We have even gotten a thank you card in the mail since my Howard purchased the F-150. The facilities are clean, the people are kind, and for once in my life, I didn't fell like I was being pushed around by someone trying to push a car on me that I wasn't 100% set on. Thanks Chad and the Alphorn team for an amazing experience. If only all other dealers were like you. More

The price was excellent and the service was outstanding. I would recommend this dealership to anyone looking for a car. The people are great and the experience was all I could ask for! I would recommend this dealership to anyone looking for a car. The people are great and the experience was all I could ask for! More

Al helped me get the truck I wanted,and he took the time to show me how to use the Navigation.Al also set up my blue tooth phone and helped me get a topper for my new platnum. to show me how to use the Navigation.Al also set up my blue tooth phone and helped me get a topper for my new platnum. More

I love the car that I bought from Chad! Not only did I get great customer service but I also am extremely satisfied with the price I paid for my car. When I buy my next car it will be at Alphorn through get great customer service but I also am extremely satisfied with the price I paid for my car. When I buy my next car it will be at Alphorn through Chad. More

Alphorn Ford made buying a car easy! They answered all of my questions and were very professional keeping me up to date throughout the process. I especially liked the review of optional coverages by Amos of my questions and were very professional keeping me up to date throughout the process. I especially liked the review of optional coverages by Amos to protect my credit rating and new Ford Edge. I'll definitely recommend Alphorn to friends and family! More

I am unfortunately out of state now, but I compare every dealer that I consider or do business with to the Alphorn team as they are in a class of their own. It's called doing business in a honest, fair, and dealer that I consider or do business with to the Alphorn team as they are in a class of their own. It's called doing business in a honest, fair, and straight forward approach that is hard to find these days when looking to buy another vehicle. More

It was a great place to work with because they care about everyone who walks through there door! I would tell any one I know to go experience it for themselves!!! everyone who walks through there door! I would tell any one I know to go experience it for themselves!!! More

Nathan and Chad sold us our first new truck we have ever bought. I was worried about the payment being more than my trade in but they worked it out with the bank and were able to keep our same payment. bought. I was worried about the payment being more than my trade in but they worked it out with the bank and were able to keep our same payment. Nathan drove 9 hours round trip to install our new cover for us to. I would recommend them to anyone! More

Chad was so friendly and went out of his way the entire time he worked with us. Chad emailed us a lot of photos of vehicles he thought we would be interested in. Chad found us the right financing to work time he worked with us. Chad emailed us a lot of photos of vehicles he thought we would be interested in. Chad found us the right financing to work with our budget. We are very happy with our purchase. Thanks Chad for all you did. More

This purchase was a problem from the get go. They tried to keep us there forever after we had made the purchase decision, trying to sell us after market items, and more insurance, etc.....Even after repeat to keep us there forever after we had made the purchase decision, trying to sell us after market items, and more insurance, etc.....Even after repeatedly being told, "no", they still tried. Almost changed our mind on the vehicle because of this. They finally gave up and we departed with plans to pick up the truck on Monday. We had arranged our own financing, so there were no issues with that, and we viewed the carfax, and everything appeared to be in order. However, they gave us the title when we went to pick up the truck on Monday. When I went to register the truck, they had failed to give us a "lein release" which is something they are required to do so by law. We picked up the vehicle on 09/13/10, and it is now 10/13/10, and we still do not have a lein release or clear title on this truck, and cannot register it yet. Also, on closer inspection of the title, there is a box checkmarked that says the vehicle's milage is not correct ! We have had to make two separate trips up there to ask about these things, and are told every time that they are taking care of things, and will get back to us. Of course, they do not. We don't feel that this is the way to treat customers. Their response ? IF we had financed through THEM, then things would have been routine, but because we were able to get fantastic financing through my credit union, we somehow caused this ourselves. I would NOT recommend this dealership to anyone, and will not buy from them again. More