
Alphorn Ford
Monroe, WI
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Friendly Faces. Great Prices. I started buying vehicles from Alphorn Ford and the Geiger family 40 years ago. When I started my business in 1980 I began purchasing trucks for that I started buying vehicles from Alphorn Ford and the Geiger family 40 years ago. When I started my business in 1980 I began purchasing trucks for that as well. I have always been treated with respect by friendly faces. Every employee is kind, helpful and willing to go the extra mile. From the owners to the sales staff, mechanics and janitors, everyone has a smile and a Hello. I have been recommending Alphorn Ford to friends and family for many years and will continue to do so. At Alphorn Ford you will be treated with respect, receive a great price and excellent service, always with a smile. More
Awesome deals! Lower prices and better care than Madison Wi Found a slightly used vehicle online and went to look. Not right for me but found an awesome F150 FX and they made it work so I could afford it. Tha Found a slightly used vehicle online and went to look. Not right for me but found an awesome F150 FX and they made it work so I could afford it. Thanks Aaron Newton! He is a nice fellow and took the time to get me into the best deal. _ Mike More
Great car, great service We had a great first experience Alphorn. We were treated like family. The ease of buying a new car was really refreshing. Aaron Newton helped to make We had a great first experience Alphorn. We were treated like family. The ease of buying a new car was really refreshing. Aaron Newton helped to make this whole experience unforgettable, we'll definitely be back. More
Very happy I didn't just get a great service but also a great product. I love my car and will definitely make my next purchase with Alphorn Ford. I didn't just get a great service but also a great product. I love my car and will definitely make my next purchase with Alphorn Ford. More
Beware! I went to this dealership with interest in looking at a vehicle. The sales representative asked me to fill out an application for a specific vehicle. I went to this dealership with interest in looking at a vehicle. The sales representative asked me to fill out an application for a specific vehicle. As someone who uses very little credit I ask to be assured that my credit would only be ran once as I understand the implications of my information being 'shopped' around. I was promised that this would be the case. The sales rep came back with some numbers that didn't make sense. I asked him the interest rate and he said he didn't know, it was 'just the daily rate' I felt uncomfortable so I left. I did the math on my own and the interest rate was over 25%. My credit score was not great, but not terrible in the mid 600's. I later checked my credit report and was shocked to find my score had dropped well over 100 points all at once. I inquired and found out this dealership had trashed my credit in minutes by running a page full of hard inquiries. I can only speculate that they do this to unsuspecting customers with mid range scores to try to push their own ridiculous financing on them and trashing their credit so bad that they have no choice. I have contacted the dealership many times to rectify and the refuse to let me speak to anyone but Tony Rice who I found to be rude and offensive. I believe he condones or even runs this scam and that's why I am being ignored. I also contacted Fairway Ford in Freeport as well due to being under the same ownership group and received the same response. By walking into this dealership one time to look at one vehicle, my credit is trashed beyond repair for several years. Please think about this before you walk into this business! More
Outstanding I bought my first new vehicle from Alphorn Ford. I had exceptional service, I didn't feel rushed, or feel like I was getting "tricked" into buying. EV I bought my first new vehicle from Alphorn Ford. I had exceptional service, I didn't feel rushed, or feel like I was getting "tricked" into buying. EVERYONE was pleasant. My car salesman knew exactly what I was looking for. I got exactly what I wanted, and I'm paying less than what I'd thought I'd be paying! Outstanding job, and I'm looking forward to coming back when I need to trade in my car. Thanks for all the help! More
Buying New Customer service at alphorn Ford is top notch!! Salesman are extremely knowledgeable and friendly. My purchase was easy and fast. I highly recommend t Customer service at alphorn Ford is top notch!! Salesman are extremely knowledgeable and friendly. My purchase was easy and fast. I highly recommend this dealership. So happy they are here. More
Lowball offer on a trade in I had a trade that was worth $3200 - $4800 (KBB) and tried to buy a 2011 Ford F150 that was priced $26,000. They offered me $500 for my 2003 Ford F150 I had a trade that was worth $3200 - $4800 (KBB) and tried to buy a 2011 Ford F150 that was priced $26,000. They offered me $500 for my 2003 Ford F150 trade (ridiculous) and wouldn't budge from their $26,000 sticker price (they would come down to $25,800). A long drive, and they won't deal. Don't waste your time. More
Not stellar Walking into Alphorn was like walking into the stereotypical used car lot. While the salesman was friendly and attentive, hard selling only gets you s Walking into Alphorn was like walking into the stereotypical used car lot. While the salesman was friendly and attentive, hard selling only gets you somewhere when dealing with a customer who wants to be pushed around. Successful sales come from listening to what the customer is looking for and offering it to them for a reasonable price. Offering what they've specifically stated they aren't interested in loses you the sale which is why I didn't buy from Alphorn. However, on a high note, the financing gal is charming, helpful and listens to what the customer is saying. More
They make promises that they do not keep. We got a Jeep Liberty in our price range but have had problems from day 1. At the beginning they were all more then wiling to please but once we started having p Liberty in our price range but have had problems from day 1. At the beginning they were all more then wiling to please but once we started having problems that changed. We had mechanical problems and they came and picked up but unaware to us if they work on your car that voids your 90 day return policy. They never verbally told us this or gave us any papers. Also, they offered to switch out our jeep with another but when we got there they wanted to charge us $1000.00(on phone they said even swap per the general manager) Of course got very heated and we left without the new car but they did offer a gas card for our time which we declined. Now we noticed our title we received in mail. It is a branded title which means it says not actual mileage in title. Which this reduces car value. It is Wisconsin law they have to inform us of this title which they never did. We have the Wisconsin buyers guide and the title registration filled out by the general manager, Chad Manor and he failed to mark that it is a branded title. We did try to contact him and he did not want to discuss this. On 2 different phone calls his responses was: Have a nice day (being sarcastic) and hanging up and "it's your problem now bud". We are pursuing legal action on there errors and also we did call on day 81 since we had the 90 days per their website but he said was void since they worked on car (which that is not stated on website or any papers). We never want to deal with them again. They are the slimiest dealership I have ever seen. Stay far away!!! More