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Alphorn Ford
Monroe, WI
263 Reviews
At Alphorn Ford, we like to think of ourselves as more than just a place to get a great deal on Ford vehicles. We're a place where drivers from all over Wisconsin can turn to when they want first-rate, personalised customer service they can brag about to their friends. From assisting you with initial model research to helping keep your ride running like new with expert Ford service, we always put the customer ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 263 reviews
Verified Customer
March 07, 2024
WAY TOO LONG, For a positive and successful sales and review the deal should take no more than one hour, otherwise if they can't get what they want,there're going to waste your time. review the deal should take no more than one hour, otherwise if they can't get what they want,there're going to waste your time. More
by blakehydrox
Employees Worked With
Sales manager
March 06, 2024
Melissa was great. I called on Friday, she was able to get both cars in on Saturday. Gage was great to talk to. Answered all my questions. Alphorn's has always been gre I called on Friday, she was able to get both cars in on Saturday. Gage was great to talk to. Answered all my questions. Alphorn's has always been great. More
by deiningermark
Employees Worked With
Gage and Melissa
February 29, 2024
Service was quick, everything checked out. Ford points were applied. NOTE: 'Back in the day', I worked at a full-service garage. When a customer brought their vehicle in for an oil change, we Ford points were applied. NOTE: 'Back in the day', I worked at a full-service garage. When a customer brought their vehicle in for an oil change, we would wash and vacuum the car and clean the windows. This was part of the service, no extra charge. More
by music.fahrenheit
February 21, 2024
I went to Alphorn Ford to get my rear drum brakes replaced. I was driving to grandma's house, about an 80-mile drive at 75 mph on the interstate, and discovered an issue with my left rear tire. It wa replaced. I was driving to grandma's house, about an 80-mile drive at 75 mph on the interstate, and discovered an issue with my left rear tire. It was wobbling and making a howling noise. Upon further inspection, I discovered that Alphorn Ford had overtightened the wheel nut, causing the wheel bearing to overheat and fail. I stopped at O'Reilly Auto Parts and jacked up the car. The wheel, brake drum, and part of the wheel bearing fell off the car in one peace. Fortunately, I didn't need to loosen the wheel nut to find the issue. I replaced the half-axle wheel bearing on my own. Now, my car is running smoothly again. I don’t think I will be using Alphorn Ford as my first choice for repair shops. More
by The_Pressure
