Alpha One Ford - Service Center

No longer the home town dealership where everyone was treated as family. Now (Alpha One Ford) an uptight atmosphere where they add diagnostic fees at $180 an hour.. treated as family. Now (Alpha One Ford) an uptight atmosphere where they add diagnostic fees at $180 an hour.. More

My experience was not great. My 2021 ford hybrid escape has three warnings. I am temporarily in the area. I was told that I could get an appointment about 10 days out. Then I was My 2021 ford hybrid escape has three warnings. I am temporarily in the area. I was told that I could get an appointment about 10 days out. Then I was told that my car would not be looked at then that it would be kept a week or so. When I questioned that she told me that their appointments were not really appointments. ??? What kind of service dept is this. I travel and deal with ford dealers in many locations. Lowest rating in Texas and Colorado. More

Everyone is always so friendly. Also greet you and ask how you are doing. The customer waiting area is always a pleasure to be in while waiting for your car to be serviced. how you are doing. The customer waiting area is always a pleasure to be in while waiting for your car to be serviced. More

Robby made sure I received a ride home and kept me updated on how my service was going. everything was done as requested and at the price quoted. updated on how my service was going. everything was done as requested and at the price quoted. More

Very satisfied. The service department always does a great job. That is why I always drive my car back to the dealership for service. great job. That is why I always drive my car back to the dealership for service. More

Great service! My bronco needed the sunroof replaced due to being broken by flying debris from a vehicle in front of me. The guys did a great job fixing it! to being broken by flying debris from a vehicle in front of me. The guys did a great job fixing it! More

They were prompt, completed the required service and we’re very friendly to be around. They have water, coffee,WiFi and television in the service area as well. we’re very friendly to be around. They have water, coffee,WiFi and television in the service area as well. More

Very cooperative courteous and informative. Kept me up to date on the progression of the work being performed on my truck. I am very satisfied. date on the progression of the work being performed on my truck. I am very satisfied. More

I don't need 25 words to state that La Grange Ford is TOPS in service to it customers. I am grateful that La Grange Ford is here to serve our fine community. Thanks La Grange Ford, you are TOPS. TOPS in service to it customers. I am grateful that La Grange Ford is here to serve our fine community. Thanks La Grange Ford, you are TOPS. LtCol. Morris W. Asbill, Jr. aka, Bill Asbill More

The service department employees are the best. Make sure you are comfortable in waiting area, offering water, coffee & soft drinks. Waiting area clean. Able to look at new cars while waiting you are comfortable in waiting area, offering water, coffee & soft drinks. Waiting area clean. Able to look at new cars while waiting More