Aloha Kia Airport

Worked with Kiet to lease a 2025 Sportage, he was able to answer all of my questions and got me a fair rate. Love the vehicle and the staff could not have been nicer. answer all of my questions and got me a fair rate. Love the vehicle and the staff could not have been nicer. More

Horrible service department. very unreliable and unprofessional. service department don't return call at all. very unreliable and unprofessional. service department don't return call at all. More

Very unreliable, long wait for mechanical services, probably because there's a lot of problems with kia vehicles. Kia in waipahu dont care about customers and the service manager said he will not put f probably because there's a lot of problems with kia vehicles. Kia in waipahu dont care about customers and the service manager said he will not put fault on his employees even though i've been waiting for 4 hours and when i asked for an update the service advisor tells me the work request is on her desk but no one told her about it so its not her fault. I recommend that you do not buy from Kia because their vehicles are unreliable just like their employees and managers. Kia dealership on Oahu are the worst compare to other dealerships i have been to. More

Been going to Waipahu Kia for last 7 years and always getting excellent service from Frank Empron, our go to service advisor. Always prompt and honest. Well, this time the damage on our Soul wasn't wor getting excellent service from Frank Empron, our go to service advisor. Always prompt and honest. Well, this time the damage on our Soul wasn't worth repairing, so unexpectly had to face the stress of finding a replacement, during this difficult times of a pandemic. So, as my wife was getting the bad news, I was waiting with my special needs son and talking story to Sales associate Darby Collado. I've been hearing the nightmares of customers at other dealerships waiting months for the car, and that wouldn't be an option during this crazy times. Long story short, we met manager Mike Camara, a shipment was arriving the next day, and we drove out with a new brand new Seltos, without any interrupts of our already chaotic life. They were both very professional, never pushy, and accomodating! I highly recommend this place to anyone. Their service, sales, and finance departments have exceeded my expectations. More

Very terrible service. They don’t take responsibility for their actions. The upper management and finance people don’t value a customer!! their actions. The upper management and finance people don’t value a customer!! More

Martin was one of the best car salesman I’ve ever came into contact with. Amazing customer service all around and a very friendly atmosphere. Martin helped me drive away with my dream car the same day, I into contact with. Amazing customer service all around and a very friendly atmosphere. Martin helped me drive away with my dream car the same day, I know where I’ll be going next time I need a car! More

I sold them my kia. They promised me a check in 10 days. It’s been 3 months and still no check. They won’t return my calls. Beware! It’s been 3 months and still no check. They won’t return my calls. Beware! More

Joe was on top of everything. We had plenty of questions and he always did his best to find the answers. While we waited for the best vehicle for our growing family, he reached out to us whenever vehicles a and he always did his best to find the answers. While we waited for the best vehicle for our growing family, he reached out to us whenever vehicles arrived on island so we can be the first to test drive and possibly purchase the car. The Telluride purchase has been the best purchase thus far and Joe was the main reason for it. More