Alliance Auto Sales

WARNING-Have a mechanic check vehicle before purchase WARNING-have vehicle inspected by a mechanic before you purchase from Alliance Auto Group. I bought a Ford Raptor from Alliance Auto Group in Septemb WARNING-have vehicle inspected by a mechanic before you purchase from Alliance Auto Group. I bought a Ford Raptor from Alliance Auto Group in September 2018. I took it to the Ford service center a few days after the purchase and they informed me that I needed to replace both lower ball joints and that the heater didn't work on the driver side of the vehicle. The ball joints cost a little over $1000. I didn't have them fix the heater. Even after replacing the ball joints, the truck rode very rough. I've put about 2000 miles on the truck since I bought it. Last week, the ride got so rough that I couldn't drive the truck over about 45mph due to intense shaking. I took it onto a shop to have the tires balanced and the alignment done. The guys at the shop asked me for the lug nut key to get the lug nuts off. I realized that Alliance hadn't provided the key, so I reached out to see if they still had it. Alliance let me know that they had several lug nut keys at the dealership that they had forgotten to include when people purchased from them. I asked if I could come by to take a look and they didn't respond, so I had to have the shop cut the lug nuts off the truck. This cost $150. Once the shop cut the lug nuts off, they tried to balance the tires. The shop was unable to balance the tires because Alliance had put cheap, remolded tires on the truck. Remolded tires are used tires that have had some rubber added. The shop explained that the remolded tires would not balance and that they would be dangerous to drive on. They recommended that I purchase new tires asap ($1500). They also informed me that the engine is misfiring and that the truck is leaking transmission fluid. Once I found out how many problems there were, I reached out to Alliance to see if they would help with any of the repairs or help me get safe tires. The sales rep rushed me off the phone and said he would "look into it." That was a few days ago and I haven't heard anything. Meanwhile, the truck is unsafe to drive... More

Honest, helpful and fair. I have purchased THREE cars on THREE occasions from these guys. I got the car I wanted at the price I wanted AND at a payment I could afford. The se I have purchased THREE cars on THREE occasions from these guys. I got the car I wanted at the price I wanted AND at a payment I could afford. The service department is really good. Inexpensive and quick. Although no major service has been needed, the oil changes and tire rotations have been spot on. If you look at their car lot, there is not a single piece of junk on the lot. Overall, I am always treated like family, and I never hesitate to recommend this dealership. Rich B. Wauconda, IL. More

Liars Do not buy a car from these people. They're untrustworthy liars. We were promised a car, and that they "would make it work" and the next day they turn Do not buy a car from these people. They're untrustworthy liars. We were promised a car, and that they "would make it work" and the next day they turn us down....after taking our money down. I am so disappointed. I will make sure to leave a bad review on EVERY site, so no one will do business with them! More

Treated like family ! Sam zayed was my salesman for a car that I absolutely am very happy with. He was very knowledgeable and helpful of every thing I was looking for along Sam zayed was my salesman for a car that I absolutely am very happy with. He was very knowledgeable and helpful of every thing I was looking for along with the price. Eric and Matt were also helpful. The cars at this dealership are all so beautiful is was hard to choose.Sam made me feel at home and at ease . More

There's something to be said for good people Alliance Auto has given me not just one great deal but two! I have purchased two vehicles from Alliance Auto and both times I was greeted with an invi Alliance Auto has given me not just one great deal but two! I have purchased two vehicles from Alliance Auto and both times I was greeted with an inviting smile from Sam and offered the best of advice and recommendation not to forget our great south-side conversations :). This dealership is not just in it for themselves, but also for you. They want you to leave happy and financially comfortable with your decision. I never felt pressure even once to go a route I wasn't sure of. I will continue to recommend any of my family and friends to purchase here. At least stop by and chat. You'll be pleasantly surprised with the atmosphere. More

Alliance will treat you like family! Sam and his associates did everything they could to get me the right car and, more importantly, the right financing! My family has bought 2 cars from Sam and his associates did everything they could to get me the right car and, more importantly, the right financing! My family has bought 2 cars from Sam, and we're very happy customers! They have a large selection of used cars, most are only slightly used, and all are in great condition. If Alliance doesn't hv the used car you're looking for, they will search for you. I'm very happy with the service and sales department and recommended them to all my friends and family :) More

The best car daler in Illinois Me and my wife were going for local coffee shop passing by Alliance Auto Sales and we noticed Mitsubishi Pickup Truck on their parking lot. We stopped Me and my wife were going for local coffee shop passing by Alliance Auto Sales and we noticed Mitsubishi Pickup Truck on their parking lot. We stopped to ask for a price and half an hour later we left we the truck title to my name ( no coffee just cold water for us :) ). We were treated very nicely and were told that we are family now and we agreed. We can recommend that dealership and a specially Sam and Matt !!!! More

5 stars Very nice & friendly staff helped me out a lot. Was able to get my truck pretty fast & easy. Vehicle was in perfect condition better than other used o Very nice & friendly staff helped me out a lot. Was able to get my truck pretty fast & easy. Vehicle was in perfect condition better than other used ones I've seen More

Nice and easy, Two weeks ago we purchase Ram truck from Alliance Auto Sale in Wauconda IL . Excellent experience, smooth and easy transaction. We love our new t Two weeks ago we purchase Ram truck from Alliance Auto Sale in Wauconda IL . Excellent experience, smooth and easy transaction. We love our new truck, thank you. More

No pressure buying! My husband and I happened to see a minivan that we really liked. Nick came over to help us and answer any questions.After looking at a few others on t My husband and I happened to see a minivan that we really liked. Nick came over to help us and answer any questions.After looking at a few others on the lot,when they were closed,we went back and bought the minivan of our choice. No pressure,sales tactics going on at this place. We didn't know if we would get the financing,but Matt told us not to worry and he worked everything out for us. The whole process was very easy and everyone who works there is sooo helpful and nice. We did have to go back for a minor adjustment and their service dept. is just as nice and did a wonderful job! We are so happy we stopped by that day "just to look"! More