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Allen Turner Hyundai - Service Center

Pensacola, FL

4.7
134 Reviews

134 Reviews of Allen Turner Hyundai - Service Center

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September 15, 2024

This dealership was extremely nice - appearance and people!! I brought my car in for a recall which was fixed and in the meantime Troy helped me find a new car. He was very nice the entire time and was More

by magnoliamads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Mayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan
Sep 16, 2024 -

Allen Turner Hyundai responded

Thank you for your wonderful review! We're so glad you had a positive experience with both our team and our dealership. It's great to hear that Troy was able to assist you in finding a new car while providing a no-pressure experience. We truly appreciate your recommendation and look forward to serving you again in the future!

July 22, 2024

Turned us away today. A dash light came on. We live 300 miles away. Engine was surging. NEVER been turned away from a Hyundai dealership. Always received white glove ser More

by tgarrison1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jul 22, 2024 -

tgarrison1 responded

Your service department did not have time to help us today We were turned away. We live 300 miles away. Brake pedal is sticking, ESC light came on the dashboard and engine surging. This happened last night at 9 pm headed to Pensacola Beach after dinner in Pensacola. The car has been routinely maintained. We have never been turned away from any dealership in our lifetime. Certainly not the treatment we expected from a Hyundai dealership and not the white glove service or response we have received from all other Hyundai dealerships we have dealt with which is 3 in three different states. Still shocked this happened from a Hyundai dealership service department.

May 17, 2024

Terris Rease is an amazing salesman he's honest, funny, and a fun person to deal with. Allen Turner has always taken care of me and my family and we will always come back. More

by daddyof2bugerbutts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terris Rease
May 20, 2024 -

Allen Turner Hyundai responded

Thank you for your kind words and recommendation! We're delighted to hear that our team provided you with professional and courteous service, making your car-buying process easy and stress-free. Your satisfaction is our top priority, and we look forward to serving you again in the future!

May 12, 2024

Easiest experience I've had buying an automobile. Thank you so much Dean. I will be back for my next Santa Cruz. More

by HappySantaCruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fejeran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Sinibaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Scardina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert in service
May 13, 2024 -

Allen Turner Hyundai responded

We greatly appreciate your 5-star review! It's fantastic to hear that you were satisfied with your experience at Allen Turner Hyundai. Our team works hard to ensure every customer leaves happy, and we're delighted that we could meet your needs. Thank you for choosing us!

November 02, 2023

Awesome from start to finish! Good service as well as vehicle inventory. Much appreciate Carl Allen for his non-intimidating demeanor. Highly recommend. More

by Alfletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Allyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Metcalf
Nov 06, 2023 -

Allen Turner Hyundai responded

Thank you so much for the 5-star review! It is our pleasure to give you a wonderful experience with us, start to finish! We hope you enjoy your Hyundai!

July 14, 2023

Shout out to Terris Rease for amazing customer service! Thank you so much for helping me with tire pressure issue this morning! I wasnt able to leave work to have it looked at & fixed. Terris picked up my More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terris Rease
Jul 17, 2023 -

Allen Turner Hyundai responded

Thank you so much for the 5-star review, Marie! We are thrilled to hear that Terris went above and beyond to give you a great experience! We hope you enjoy your vehicle!

July 07, 2023

Walked in for an Oil change and a tire rotation, and walked out with a 2023!!! Thank you so much!!! More

by woodard125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mauldin, Glenda Droke
Jul 10, 2023 -

Allen Turner Hyundai responded

Thank you so much for the 5-star review! We appreciate your business and hope you enjoy your brand new Hyundai!

June 30, 2023

I still love my Genesis. The customer service since I purchased my car is wonderful! Great employees and dealership! More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Allen Turner Hyundai responded

Thank you so much for the 5-star review, Tina! We appreciate you choosing Allen Turner and are always happy to help!

June 13, 2023

Jason helped me program my new phone to my car. I always get my vehicle serviced at allen turner and everyone is always amazing! More

by shanda78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Allen Turner Hyundai responded

Thank you so much for the 5-star review, Shanda! We appreciate your business with us!

May 22, 2023

What am amazing experience! I went in for service on 2021 Palisade and wound up trading "up" to 2023! It couldn't have gone easier! Morgan in service is my girl! She's awesome a More

by Margie1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Waguespack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jami Baker, Bob Folker
May 23, 2023 -

Allen Turner Hyundai responded

Thank you so much for the 5-star review, Margie! We are thrilled to hear that Bob Folker gave you a wonderful experience! We appreciate you choosing Allen Turner and hope you enjoy your Hyundai Palisade!

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