Allen Turner Hyundai
Pensacola, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 9,155 reviews
My husband & I were very pleased with the service we got at Allen Turner, Rob Godwin was who helped us and he was the nicest and sweetest sales person we have ever had,he made us feel very comfortable a got at Allen Turner, Rob Godwin was who helped us and he was the nicest and sweetest sales person we have ever had,he made us feel very comfortable and he did his best to help us get into the car we wanted. We also got to meet Matt Farley he was a sweet person, and Thank you Ben Smith for getting us the price we wanted and for the help. And we will be doing more business with you again! Mr & Mrs Jackson More
This is one of the best experiences I have had buying anything, ever! Raul was really helpful and went out of his way to make sure we left happy! anything, ever! Raul was really helpful and went out of his way to make sure we left happy! More
First time I had to buy a new car by myself & was dreading it but I didn't feel pressured by anyone. Also first time with Hyundai & I love my Tucson GLS. dreading it but I didn't feel pressured by anyone. Also first time with Hyundai & I love my Tucson GLS. More
Overall experience was excellent! Raul was very personable and relatable. If I could go into rating each member worked with I would rate Raul a 5! Mark Valletta seemed a little tense. He seemed lik personable and relatable. If I could go into rating each member worked with I would rate Raul a 5! Mark Valletta seemed a little tense. He seemed like he was ready to leave and was not very social. Valletta did his best to get us the best deal on the vehicle we purchased. Overall I would rate Valletta a 3. he needs to work on his people skills. More
I had my choice of several dealerships. But, from the moment I stepped on the lot, I knew Allen Turner was different. I was greeted quickly and politely, but not aggressively. At no point was I pressur moment I stepped on the lot, I knew Allen Turner was different. I was greeted quickly and politely, but not aggressively. At no point was I pressured into a sale. Rob and Kal took the time to educate me and help me and I always felt like they listened and responded to my needs. Since I've been back, the service department has been nothing less than fair and exceptional. I would highly recommend going to Allen Turner -- even if a Hyundai isn't your first choice. More
The Allen Turner Team went above and beyond to help us purchase our new cars. Yup, we bought 2!! Couldn't be more pleased with our Hyundai(s) and will recommend Frank Trommelen to all our friends who are purchase our new cars. Yup, we bought 2!! Couldn't be more pleased with our Hyundai(s) and will recommend Frank Trommelen to all our friends who are in the market for a new car. More
This is the fourth time we've been to this dealer. The first time was to get a repair done to the wife's '02 Elantra. on that visit the service department was friendly (joking with my 3yr old son and The first time was to get a repair done to the wife's '02 Elantra. on that visit the service department was friendly (joking with my 3yr old son and giving him a doughnut) and the service people were overall very nice. had no issues with them and thought the price was fair. the service area was nice, they had free drinks and some doughnuts. Al the employees i talked to or saw all seemed in a good mood. The three other times was to look at a new car and do some test drives. Each time we talked to Raul. He has been very friendly and very informative. i actually really appreciated that he was not pushy or overbearing as i have seen salesmen at other dealer in the past be. we told him our situation and that we wanted to buy and knew when we would be able to. he was very friendly and easy going while in there the few times looking at different models and test driving a few different cars. We just went and bought the first car we plan to buy from them today. We bought a '13 Elentra limited. The purchasing process was surprisingly easy and laid back. they didn't play any of the games you read horror stories about. they had a very clearly printed sheet with all the numbers filled in, they showed us the invoice price right off the bat. they gave us a pretty fair price for our trade in. when they brought the paperwork over, it had all the taxes, fees, payments all laid out, all the different options. it was very straight forward and a way easier purchasing process than i expected. we're currently waiting for them to get in the other vehicle we want to buy (Sante Fe limited 3 row) as they are just hitting dealers. we expect to be purchasing the Sante Fe from them within the next few weeks. i have no hesitations about purchasing a second vehicle from them and expect the next purchase to be just as easy as this one was. We will be using Raul as our salesmen for the next purchase as well. i would recommend this dealer. fair prices. easy purchase process with no drama and everything was very upfront and clearly printed out for us to look over. really can't think of anything that could have made the purchasing process any easier or more straight forward. More
Just wanted to say thanks to Frank Trommelen and The Allen Turner Team for a truly satisfying car buying experience this week. Frank was a tremendous help in all aspects of my purchase of the 2011 Jeep Allen Turner Team for a truly satisfying car buying experience this week. Frank was a tremendous help in all aspects of my purchase of the 2011 Jeep. If and when I decide to purchase another vehicle it will be from Frank. A 5 Star Rating for a 5 Star salesman and friend. Thanks again........Ken Rayfield More
From the minute you arrive at the dealership, you are greeted by someone with a smile. That first impression was a lasting one for me. Next my saleman ask what kind of vehicle was I looking for and gene greeted by someone with a smile. That first impression was a lasting one for me. Next my saleman ask what kind of vehicle was I looking for and generally what kind of options would I like to have on my new car. After a brief discussion Luis came up with a general list of vehicle that we could look at. I must confess. The Santa Fe Sport caught my eye from the moment Luis showed it to me. From my wife perspective, the Santa Fe Sport was a very nice fit for her medical need. She has problems with both feet and the hight of the seat was perfect for her. (on a side note - My wife was not pleased with me as she wanted to look at all the cars/dealers on her list. But I believe the Santa Fe Sport won her over with many, many features and options that came with the car) During the process of working out some numbers that would work for my budget, Luis was highly motivated to work on my behalf with Finance Manager. Initially, I though the offer for my truck was a little low but in the end, I got a very fair price for my trade and a 500 dollar military discount. The finance manager worked extremely hard on my behalf to get the best possible financing. Finally, Dominick (the business manager) had my purchase set up and ready to. I really say, I have never had a new car sales experience like the one I had at Allen Turner. As Dominick pointed out, my car has a 100,000 mile or 10 year coverage for the power train, front wheel drive and engine and that for a modest price, I could get many, many other services added to that coverage. What sold me was no payments for oil changes for the length of the warranty. I realize that there is so much more that I purchased with my plan, but for me it was nothing like my last purchase where I was told I needed to but a paint protectant plan and a fabric proectant plan. That was my error. With the package I bought with my new Santa Fe, I know I am getting real value for the money I am spending. Hyundai my be a Korean name plate, I know that my car was built in the USA and the quality of workmanship and the fit and finish of my car are second to none. More
If there was an "Excellent" designation I would have chosen that! This was the most seamless and pleasant car buying experience I have ever had...I would recommend Dwight Baldwin and Allen Turner have chosen that! This was the most seamless and pleasant car buying experience I have ever had...I would recommend Dwight Baldwin and Allen Turner Hyundai hands down!! More