Allen Turner Hyundai

Everything at this dealership was top notch. Jacob worked with me to get to where I needed to be for my grandmother to purchase a car. No pushiness. Just facts. with me to get to where I needed to be for my grandmother to purchase a car. No pushiness. Just facts. More

My overall experience was very good!!! Worst problem My overall experience was very good!!! Worst problem was getting very detailed and consistent answers from the various employees I talked to. I am My overall experience was very good!!! Worst problem was getting very detailed and consistent answers from the various employees I talked to. I am very analyitacal. It does seem that all employees should be delivering the same message or going to the appropriate expert for information that they might not have at hand. Extended Service Warranty, Maintenance Warranty, Financing Terms, etc. Initial contact 5/3-5/4 was attempted by internet, first through Hyundai then directly to Allen Turner web sight. E-mails would not process so I got no call backs. Later the following week I tried the internet mail again and the system was up. I got an immediate response. Finally this rating website is not easy to use. Needs a seperate id than what I just set up at Allen Turner. It deletes the brand purchased every time it find missing info somewhere else. More

I would like to say that my buying experience was the best I had ever had! Rob Godwin and Team stayed well over an hour and half after closing to get me where and what I wanted. They even detailed our ca best I had ever had! Rob Godwin and Team stayed well over an hour and half after closing to get me where and what I wanted. They even detailed our car at 8:30 at night for us! Everyone there was very nice and helpful, as we were dreading having to car shop. I will send all my friends and family to them and will be back when it comes time to do this again many years down the road. Great Job guys! James Hare More

First class customer service by a seasoned team of professionals. The knowlegeable and friendly staff made this a pleasurable experience. I would highly recommend this dealership. professionals. The knowlegeable and friendly staff made this a pleasurable experience. I would highly recommend this dealership. More

My girlfriend (the buyer) and I were in a car accident that totaled her car and we started looking for a replacement. She decided on a Hyundai Elantra for the safety rating and it's look. We went to just that totaled her car and we started looking for a replacement. She decided on a Hyundai Elantra for the safety rating and it's look. We went to just look and Rob Godwin showed us the inventory and our options. He offered opinions but was not pushy at all. We really felt like we were being informed rather than being sold something which is uncommon nowadays. Rob worked with us to match the price my girlfriend's family was given in her hometown and ultimately matched it to the penny. We just did the paperwork and down payment to acquire the car only 2 days after getting the quote. The whole process took less than 2 hours and Dominick Hayman helped us sign the paperwork. Everyone was extremely friendly and afterwards, Rob went through all the Bluetooth, XM radio, and interior features before we drove it off the lot. After the nightmarish experience of shopping around with my dad for his last car, Allen Turner Hyundai showed us a prime example of how I feel all dealerships should conduct business. Thanks Rob. More

I would recommend this dealership to all my family and friends who are in the market for a new or used vehicle. From the time I entered the lot I was dealt with respect and superior customer service. My s friends who are in the market for a new or used vehicle. From the time I entered the lot I was dealt with respect and superior customer service. My sales man Marcus Nall, and his manager John Knight went above and beyond to get me into the vehicle I wanted at the price I wanted to pay. It was the best car shopping experience I have had to date. Thank you very much! I love my new (used) car! Crystal Esch More

I was in the market for a new Hyundai Sonata. It had been suggested by my father to go and talk with Rob Clarkson and discuss vehicles. I drove by AT Hyundai late one evening with my wife just to see w been suggested by my father to go and talk with Rob Clarkson and discuss vehicles. I drove by AT Hyundai late one evening with my wife just to see what vehicles were available. I was approached by several salesmen, and I mentioned that Rob had been the salesman that I needed to speak with. Rob walked over and I told him my situation and that I'd like to set up a time in the next couple of days to look at a few vehicles in detail. Rob said we could do that now, to my surprise - as it was late. Rob said, "I'm here for you". He did an excellent job determining our needs (we're about to welcome our first child) - and helped us pick out an incredible car. Both Rob and Matt made the purchasing process a good one. They're both very personable, it's not just driving a car and pushing papers to sign - they took the time to explain things and make sure that we knew what we were signing and what we were getting. It was a great experience, and we love the new car. More

Raul Echeverria was very professional and friendly throughout the buying process. He helped me find the right car for my son in an honest, transparent and professional manner. I encourage anyone who throughout the buying process. He helped me find the right car for my son in an honest, transparent and professional manner. I encourage anyone who may be shopping for a new car to visit Allen Turner Hyundai in Pensacola and ask for Raul. You will not be disapointed! Bob Groves More

My experience was absolutely wonderful! I went into the situation with mental reservation about buying a car because I didn't want to deal with pushy salesmen; however Raul at Allen Turner Hyundai was the situation with mental reservation about buying a car because I didn't want to deal with pushy salesmen; however Raul at Allen Turner Hyundai was the complete opposite. He showed me multiple options on 3 different vehicles as well as answered any questions that I had with full and thorough detail. I appreciated his honesty and sincerity through every aspect of my car buying experience! After having such a wonderful experience like that after expecting to have to deal with the typical "car salesmen stigma," I can honestly say that I would recommend this dealer and Raul to anyone looking to purchase a new vehicle! I am incredibly impressed and can't thank Raul and Allen Turner Hyundai enough for such a positive experience! I am thrilled with my purchase and look forward to working with them in the future! Thanks Raul! Thanks Allen Turner Hyundai! More

In the past when I have purchased a car the whole experience was a nightmare, BUT not this time. I called Allen Turner hyundai of Pensacola on Friday 4/26 and talked with Luis Vilar about leasing. experience was a nightmare, BUT not this time. I called Allen Turner hyundai of Pensacola on Friday 4/26 and talked with Luis Vilar about leasing. After answering some questions Luis said he would get back to me. Within a few hours Luis called me back with price and on Saturday 4/27, I went to Allen Turner and purchased the car. I was in and out in one hour with my new car. Luis Vilar gave me GREAT customer service. More