Allen Turner Chevrolet

I had a great experience working with Charlie at Allen Turner Chevy in Crestview, Florida. He helped me purchase a slightly used truck at a great price and made the entire process smooth and stress-free. Turner Chevy in Crestview, Florida. He helped me purchase a slightly used truck at a great price and made the entire process smooth and stress-free. Charlie was polite, approachable, patient, and very helpful. He took the time to answer my questions and made sure I was comfortable with my decision. I’m very happy with his effort and the overall experience. Highly recommend asking for Charlie if you’re in the market for a vehicle! More

Cassie was wonderful and checked me in promptly. She kept me informed throughout the service of my traverse and promptly informed me when it was complete. She walked me out to my traverse and remo She kept me informed throughout the service of my traverse and promptly informed me when it was complete. She walked me out to my traverse and removed the plastic on the seat before seeing me on my way. Great service. More

Took my vehicle in for TCM program and they found a recall and also handled that. Even with delayed delivery of the part, they made sure everything was taken care of and done properly. recall and also handled that. Even with delayed delivery of the part, they made sure everything was taken care of and done properly. More

Great place to buy a vehicle from. Very quick service. They work fast to get you in and out. Very quick service. They work fast to get you in and out. More

Sales rep was friendly and knowledgable of vehicle model and all of the features. Very helpful in getting vehicle setup for me and explaining how to use all of the systems. and all of the features. Very helpful in getting vehicle setup for me and explaining how to use all of the systems. More

My appointment time was changed by the service department at 4:45pm the evening prior to the day of appointment, changing it from 1:30pm to 7:30am. I arrived 5 minutes early at 7:25am. The service departme at 4:45pm the evening prior to the day of appointment, changing it from 1:30pm to 7:30am. I arrived 5 minutes early at 7:25am. The service department was late opening, opening at 7:49am. I didnt have my vehicle checked in unto 8:10am. During the check-in process, I explained the issues my vehicle has been having. The individual inputting my information incorrectly entered the descriptions of what issues my vehicle is having. This was discovered when the information was read back to me. I'm not sure if the information and description of issues was entered incorrectly due to intention of diminishing the severity of the issues the vehicle is having, or simply incompetence. Either is unacceptable. I took my vehicle in for its first service. The offer was sent to my email that the first service was on them, and included and oil change, diesel exhaust fluid fill, a tire rotation, and multi-point vehicle inspection. I verified over the phone that all of this work would be performed. When I picked up my vehicle, I verified the work that was performed. I was told that the tire rotation wasnt performed and didn't apply to my dually because it was a lot of work, expensive, and most people just don't get it done. After showing MICHELLE the email and explaining that I was told over the phone that it would be performed, the service was repeatedly refused. I asked if the rest of the service would be performed, and MICHELLE told me that the oil change was completed, the diesel exhaust fluid was filled, and the multi point inspection was performed. When I got in my vehicle to leave, I checked the diesel exhaust fluid and it was not filled. Whether MICHELLE lied, was misinformes, or had zero clue as to what was actually done to my vehicle, all are unacceptable. Also, unrelated to the service department - telling your customers to give you a 5-star rating so that you dont lose you bonus is a bad look. Just do your job so that your customers naturally want to give you a 5-star rating. More

Charlie Lerner was my salesman and he was great! Justin was my finance guy and he also was great! I will definitely refer Allen Turner to others! Justin was my finance guy and he also was great! I will definitely refer Allen Turner to others! More

I would highly recommend charlie he was great! He was very polite and knowledgeable but also fun. He made the process smooth and simple. Will definitely be recommending him to anyone i can He was very polite and knowledgeable but also fun. He made the process smooth and simple. Will definitely be recommending him to anyone i can More

Great people great service great prices. Was pleased with how they answered all questions and left with my truck all set up for me. Would highly recommend Mark as your salesperson Was pleased with how they answered all questions and left with my truck all set up for me. Would highly recommend Mark as your salesperson More

Mark (salesman) and Danny in finance did a fantastic job. Very personable. Our truck we traded in was always serviced at Allen Turner and that is why we decided to purchase new from Allen Turner Chevro job. Very personable. Our truck we traded in was always serviced at Allen Turner and that is why we decided to purchase new from Allen Turner Chevrolet for their excellent service department. Mark was thorough in explaining and setting up everything with the new truck. Top notch! More