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Allen Samuels Chrysler Dodge Jeep Ram FIAT
Waco, TX
811 Reviews
Allen Samuels has been committed to taking care of customers in Central Texas for over 26 years and we are looking forward to meeting you in the near future.
Located in the heart of Waco, we have a great staff of committed experienced people that want to serve you and take care of each and every automotive need you have. We believe time is the most precious commodity we have and our goal is to take care of all of your transportation needs from the purchase of your next vehicle to servicing it throughout the ownership cycle. At Allen Samuels Dodge-Chrysler-Jeep-Ram we offer a searchable online inventory of new and used cars and trucks in our huge inventory.
Allen Samuels offers a great array of some of the best financing in the country. Whether you need help with a first time purchase, help rebuilding credit , or really low interest rates, Allen Samuels Dodge-Chrysler-Jeep-Ram in Waco can assist you with the most professional service in the industry.
Allen Samuels Dodge-Chrysler-Jeep also has some of the top factory trained service technicians in the country . From the Chrysler "Master Certified" techs down to our "Fast Lube" techs you will not find a more friendly and professional group of people to help you keep your car or truck on the road. Our fully-stocked parts department is the most extensive in Central Texas.
Whether you're looking for a new Dodge-Chrysler-Jeep-Ram-or soon to be FIAT or any make or model pre-owned car, Allen Samuels in Waco is here to help. If you don't find what you are looking for just click on the CarFinder Tab and simply fill out the form. We'll let you know when there are vehicles that match your needs. If you would rather discuss your options with our friendly sales staff, click on the Directions Tab for your interactive driving map or just call us at 1-888-498-1414. Conveniently located at 201 West Loop 340 in Waco, our entire staff is ready to serve you.
Come by, Let's be friends!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 AM
Sunday Closed
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Showing 811 reviews
May 15, 2012
I was content with the level of customer service I recieved. The employees were all very helpful and I never felt pressured to buy. I will recommend this dealership to all my friends. recieved. The employees were all very helpful and I never felt pressured to buy. I will recommend this dealership to all my friends. More
by nancy05grace
Employees Worked With
Orlando Montelongo
May 14, 2012
I went to Allen Samuels looking for an affordable and dependable used car. After my initial visit, it appeared that my financing would not go through, so I returned home with a promise from Orlando (my dependable used car. After my initial visit, it appeared that my financing would not go through, so I returned home with a promise from Orlando (my salesman), that he would continue to look into other options and vehicles to fit my needs. A few weeks later, I received a phone call from Orlando letting me know that he worked something out with the finance department and had also found some very nice vehicles within my search criteria. I went to the dealership that same day, and that evening drove home in my "New Used" Jeep! I love it! He really made me feel like I was priority and not just another customer. I appreciate everything he and the dealership did for me! They are by far the most customer friendly dealership around! More
by Rrameriz
Employees Worked With
Orlando Montelongo
May 12, 2012
Great job- did everything they could to make the deal work for me. I am in love with the Fiat convertible and they willingly took my mini cooper on a great trade in. work for me. I am in love with the Fiat convertible and they willingly took my mini cooper on a great trade in. More
by Jeannesue53
Employees Worked With
trevor
April 26, 2012
Orlando was very great at listening to my needs and concerns. He went above and beyond the call of duty to get me into a new vehicle that was safe for my children, at a great payment. concerns. He went above and beyond the call of duty to get me into a new vehicle that was safe for my children, at a great payment. More
by pepjon1979
Employees Worked With
Orlando
April 09, 2012
My truck has 100,000 mile powertrain warranty. It was taken in at 30,000 miles for rearend noise and pinion seal was pouring oil. Pinion seal was replaced oil was topped off. At 45,000 miles rearend is h taken in at 30,000 miles for rearend noise and pinion seal was pouring oil. Pinion seal was replaced oil was topped off. At 45,000 miles rearend is howling and making noise. Service advisor said it wouldn't be warranty because they found water in rear end. They stated that the water probably didn't get in it when the seal was out so there will be no warranty. However the oil was NOT checked just topped off. Service manager recommended that I turn it in to insurance and they would fix it. More
by Jason Farmer
Employees Worked With
Mike service writer
September 06, 2011
I took my truck in for some service work and a recall to be fix but could not get waited on. The service writer walked pass me three times waiting on people that come in after me finilly after the fourth tr be fix but could not get waited on. The service writer walked pass me three times waiting on people that come in after me finilly after the fourth trip he stoped and ask if I have been waited on and then told me to go inside and someone would help me in a little while. This is the same problem I had with the old WACO DODGE a very bad service department. I will keep driving a little farther to get better service at a better dealership. More
by dndyrog1
Employees Worked With
service writer
August 11, 2011
During the processing of the purchase the price changed,and the service department has a about 2-4hour wait time each time I went to add my upgrades...document everything when doing business with A changed,and the service department has a about 2-4hour wait time each time I went to add my upgrades...document everything when doing business with Allen samuals jeep More
by froggie
Employees Worked With
sales,service
