Allen Samuels Chrysler Dodge Jeep Ram - Service Center

After diving 25 miles the Start/Stop light came on. I plan to call the dealer today. I plan to call the dealer today. More

Super helpful. Had an issue with my truck and they got me in and out alot faster than expected. Will def be going back to Allen Samuel's aransas pass for any future Had an issue with my truck and they got me in and out alot faster than expected. Will def be going back to Allen Samuel's aransas pass for any future issues that may arise! Staff was professional and very helpful. Answered all my questions. A+. More

Chuck in the service department is always there to help us out. He has gotten us a loaner car if we need one. us out. He has gotten us a loaner car if we need one. More

The air in my tires were not checked I specifically asked for them to be checked asked for them to be checked More

They are crooks, bought a car from there and found that the car was totaled in New York. Bought back by dodge and then sold to me. Returned car and got a different one. It was ok till I needed a service. V the car was totaled in New York. Bought back by dodge and then sold to me. Returned car and got a different one. It was ok till I needed a service. Vouch the service package and when I called about it cause my bill was $300. I was told it was cancelled so they gave me a number to call. I called another company and they told me the dealer ship cancelled my package and left no notes and no reimbursement was sent for it being cancelled. Called to find out who I could talk to at the dealership and they said I needed to speak to finance. Guy was busy so I left my name and number with them and never got a returned call. Went to get my car the next day. Paid for the service and took it to a better dealership and traded it in. Never going to do business with this company again. Would not recommend it to anyone and will be putting a bad yelp review More

First of all I wish to tell you I was treated fairly by the service department. And it’s representative Chuck. I will be eternally grateful for his assistance in getting me one of your loaner cars as I had the service department. And it’s representative Chuck. I will be eternally grateful for his assistance in getting me one of your loaner cars as I had to put my wife in the hospital for surgery and $50 a day for a rental car was impossible far a retiree. I wish he could have more up front with me on my vehicles status. One time he said parts were on order and a week later we were still missing parts. I felt that when I was told they had all the parts were in my car should have been fixed. I called a week later and was told we did not have all the parts. I understand that things were testy because of the strike by the auto workers. I was not notified my car was done, it was just setting there, I called for its status and was informed the car was done. I do not know how many days it was setting finished. I understand my rep. Was on vacation, but someone could have called me and said the car was ready. A couple of the issues I brought the car in for do not seem to have been addressed and I have contacted Chuck and made arrange- ments to bring the car back in to have it looked at. The vehicle cost me and car shield around $10,000 to have the car fixed and it is disheartening that the same problems are still showing up. Sincerely, Keith Hansen More

These guys knocked the service on my 2500 6. 7 Ram out of the park. They do what ya ask and don't try to upsell ya!!. Great prices and fast service. 7 Ram out of the park. They do what ya ask and don't try to upsell ya!!. Great prices and fast service. More

Was worked on for a month and didn’t last a week. The vehicle will not run again. The vehicle will not run again. More

Very unhappy with service department!!! Took truck in for fuel pump, received defective part. Part was not checked to make sure it was working properly after installation!!! Immediately had problems s for fuel pump, received defective part. Part was not checked to make sure it was working properly after installation!!! Immediately had problems starting the truck. Took truck back and had to wait 3 more days to get new part installed, even though we paid for overnight delivery on original order! Called in to find out status and guy that answered didn’t know anything about it and seemed unconcerned that we were losing wages! Service writer, Chuck, was less concerned with our inconvenience than he was with having to pay his guy twice to do the same job!!! The only person who seemed to care about customer service was the cashier, Carla, who consistently went out of her way to help us!!! More

truck purchase I was informed by Anthony Polsinelli, via text, of a llate model Chevy Colorado which was taken on a trade-in... Anthony simply reached out asking if I was informed by Anthony Polsinelli, via text, of a llate model Chevy Colorado which was taken on a trade-in... Anthony simply reached out asking if I had any interest in looking at the vehicle. The rest is history. It was a pleasure working with Anthony. He is definitely an asset to the Allen Samuels team. More