Allen Samuels Chrysler Dodge Jeep RAM of Aransas Pass
Aransas Pass, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Great experience Had a great experience with John Callison he was so helpful with our 2015 Jeep Unlimited purchase. It was easy and Fun! I would Highly recommend Allen Had a great experience with John Callison he was so helpful with our 2015 Jeep Unlimited purchase. It was easy and Fun! I would Highly recommend Allen Samuels in Aransas Pass. More
Enjoyable purchase and service experience. Looking for my dream Durango and John Callison found it for me. The experience was amazing...professional, courteous, patient and completely focused Looking for my dream Durango and John Callison found it for me. The experience was amazing...professional, courteous, patient and completely focused on my satisfaction. More
Good experince The whole buying process was good. John Callison is a great sales consultant, and very patient. He listens to what you want in your new vehicle and do The whole buying process was good. John Callison is a great sales consultant, and very patient. He listens to what you want in your new vehicle and does his best to get it. Definitely will recommend. More
Check Engine Light Nightmare! I took my truck in for a check engine light. Over a week later still hadn't heard anything and went by in person. My truck had been sitting in the bac I took my truck in for a check engine light. Over a week later still hadn't heard anything and went by in person. My truck had been sitting in the back, with body damage, for 3 days and nobody bothered to call me. One of the service guys had backed it in another truck on the lot. Several weeks later and two trips to the body shop there is still fish eyes in the clear coat. This is a fairly new 3500 longhorn that, until now, hadn't had body damage. The girl said they hadn't painted that part but I'm not stupid... You can't paint half a fender and not shoot a clear coat over the entire part. That's not even the end of it, when I left the dealership the check engine light was STILL ON and I turned back around. At this point the girl has a really bad attitude. It was like we were the ones inconveniencing them. They turned the check engine light off. According to them it was "loss of power... battery... because it sat so long." Such BS! The truck had been going back and forth to the body shop. After all this, I get back home and when I went out again the check engine light was back on!!! Obviously they didn't even do a diagnostic check. They just reset it so I'd leave. They were never apologetic. They did give me a loaner but when I said I didn't want to accept my truck due to sub par body work, all the sudden "someone was interested in buying it and I couldn't take it." (Which I had been using for over 3 weeks.) Bottom line, they wanted my truck gone and me out of there. Their attitude made that very clear. I'm a single mom and work full time. It's a huge inconvenience having to take the truck back to the shop again. It won't be going back to Allen Samules though. Hopefully Lithia has better customer service. More
Great car shopping experience! Buying my 2015 Grand Cherokee was so easy at this dealership. I didn't even have to walk the lot looking at their inventory! I just told John Callison Buying my 2015 Grand Cherokee was so easy at this dealership. I didn't even have to walk the lot looking at their inventory! I just told John Callison what I was looking for in one and he found the perfect one on his computer inventory. After I purchase it, he spent about 2 hours going over all the various components included in the Limited's package. First time I ever purchased a vehicle that a salesman explained everything to me. AWESOME job, John! More
Best car buying experience! Buying from Allen Samuels Aransas Pass was awesome! John Callison is the man! He said he would find the car we wanted and he did. He never gave up the Buying from Allen Samuels Aransas Pass was awesome! John Callison is the man! He said he would find the car we wanted and he did. He never gave up the search when other dealers didn't give me the time or day. He's professional and honest and made our buying experience a pleasant one. It's a friendly and welcoming environment unlike other dealerships. I would totally recommend them! More
They never gave up finding my Citadel I had a certain look and feel I wanted and they never gave up the search. After driving the Dodge Durango Citadel, it just fit me and the right word I had a certain look and feel I wanted and they never gave up the search. After driving the Dodge Durango Citadel, it just fit me and the right word to describe the ride is Ahhh....What a dream! So after searching for the color and all the bells and whistle I wanted, We almost settled for another color..But John Callison wanted us to have just what we wanted so he got Detroit busy making it and a month later I'm driving my dream. All the people at Allen Samuels were very attentive and made all our time there enjoyable. More
From the moment you enter the facilities First the cleanliness of the facilities are outstanding. Since the start of the sale to the final signature stages. Great customer service from start First the cleanliness of the facilities are outstanding. Since the start of the sale to the final signature stages. Great customer service from start to finish too. More
good experience overall traded in my ford focus 2009 to help get a 2015 challenger, some of staff like Arthur Carter had great people skills and very helpful, but there was o traded in my ford focus 2009 to help get a 2015 challenger, some of staff like Arthur Carter had great people skills and very helpful, but there was others that were kind of rude and basically acted like they wanted us out of there already. More
Knowledge of Products and Finances All my questions were answered both during sales and finance. John and Jesse were very professional with outstanding people skills. Both showed pass All my questions were answered both during sales and finance. John and Jesse were very professional with outstanding people skills. Both showed passion for doing the right thing for me with no pressure to purchase. More