Allen Samuels Chrysler Dodge Jeep RAM of Aransas Pass

First of all I wish to tell you I was treated fairly by the service department. And it’s representative Chuck. I will be eternally grateful for his assistance in getting me one of your loaner cars as I had the service department. And it’s representative Chuck. I will be eternally grateful for his assistance in getting me one of your loaner cars as I had to put my wife in the hospital for surgery and $50 a day for a rental car was impossible far a retiree. I wish he could have more up front with me on my vehicles status. One time he said parts were on order and a week later we were still missing parts. I felt that when I was told they had all the parts were in my car should have been fixed. I called a week later and was told we did not have all the parts. I understand that things were testy because of the strike by the auto workers. I was not notified my car was done, it was just setting there, I called for its status and was informed the car was done. I do not know how many days it was setting finished. I understand my rep. Was on vacation, but someone could have called me and said the car was ready. A couple of the issues I brought the car in for do not seem to have been addressed and I have contacted Chuck and made arrange- ments to bring the car back in to have it looked at. The vehicle cost me and car shield around $10,000 to have the car fixed and it is disheartening that the same problems are still showing up. Sincerely, Keith Hansen More

These guys knocked the service on my 2500 6. 7 Ram out of the park. They do what ya ask and don't try to upsell ya!!. Great prices and fast service. 7 Ram out of the park. They do what ya ask and don't try to upsell ya!!. Great prices and fast service. More

Was worked on for a month and didn’t last a week. The vehicle will not run again. The vehicle will not run again. More

Very courteous dealership. Friendly. Seemed genuinely concerned for my experience. Definitely will recommend them to my family and friends. Have bought last four or five vehicles from Allen Samuels. concerned for my experience. Definitely will recommend them to my family and friends. Have bought last four or five vehicles from Allen Samuels. More

They really do treat you like a friend. Everything was done on the up and up. Kept me informed the entire process. No surprises. Very pleased. done on the up and up. Kept me informed the entire process. No surprises. Very pleased. More

Tony was a pleasure to deal with - both amicable and professional at the same time. We were treated very well by the entire Allen Samuels staff! professional at the same time. We were treated very well by the entire Allen Samuels staff! More

I had a positive experience with buying a Jeep. I felt like I got a fair price and found what I was looking for. Pretty easy process overall. like I got a fair price and found what I was looking for. Pretty easy process overall. More

I have been wanting a Jeep for some time now and decided to stop by Allen Samuels in Aransas Pass yesterday to see what they had on the lot. Tony listened to what I was looking for and found me the perfect to stop by Allen Samuels in Aransas Pass yesterday to see what they had on the lot. Tony listened to what I was looking for and found me the perfect match. Some how he was even able to have it ready for my birthday today. Thank you Tony Polsinelli and everyone at Allen Samuels for all your help making this the best birthday ever! More

Tony was great to deal with. We would definitely do business with him again. We enjoyed our chats with him about many things about south Texas. We appreciate all of his input on area attractions like t business with him again. We enjoyed our chats with him about many things about south Texas. We appreciate all of his input on area attractions like the beach and places to eat. We also appreciated his knowledge of the different critters we will encounter down here. (We are from Wisconsin) Thank you so much for a great car buying experience. More

Very unhappy with service department!!! Took truck in for fuel pump, received defective part. Part was not checked to make sure it was working properly after installation!!! Immediately had problems s for fuel pump, received defective part. Part was not checked to make sure it was working properly after installation!!! Immediately had problems starting the truck. Took truck back and had to wait 3 more days to get new part installed, even though we paid for overnight delivery on original order! Called in to find out status and guy that answered didn’t know anything about it and seemed unconcerned that we were losing wages! Service writer, Chuck, was less concerned with our inconvenience than he was with having to pay his guy twice to do the same job!!! The only person who seemed to care about customer service was the cashier, Carla, who consistently went out of her way to help us!!! More