Allen Honda
College Station, TX
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Ron was extremely pleasant to work with. He was responsive and knowledgeable in all inquiries. He made the buying process a breeze. Appreciate the customer focus! responsive and knowledgeable in all inquiries. He made the buying process a breeze. Appreciate the customer focus! More
I purchased a new CR-V from Allen Honda in March, 2013 I purchased a new CR-V from Allen Honda in March, 2013 from Ron Moretz through internet sales. I appreciated Ron's friendly and direct manner as he I purchased a new CR-V from Allen Honda in March, 2013 from Ron Moretz through internet sales. I appreciated Ron's friendly and direct manner as he priced and ordered the car and then kept me informed as to its delivery date. Ron also e-mailed me a price quote which remained unchanged from the first day we talked on the phone through the day I signed the contract in his office. I arranged financing through Allen Honda and worked with Julian Macias. Julian was pleasant, informative, and, most importantly, he didn't pressure me to buy unnecessary additional coverages. This is our fourth Honda automobile purchase in the past eight years and our first from Allen Honda in College Station. I am very pleased with Allen Honda and the service I received from them. Friendly, honest, and direct communication is what I want from a car dealership and I experienced it at Allen Honda. I strongly recommend Allen Honda to you. Dan More
If you are looking for the best customer service, a great car to purchase and the best possible deal, Allen Honda in College Station, TX is the place to go. My experience with sales consultant Mr. Bob Mc car to purchase and the best possible deal, Allen Honda in College Station, TX is the place to go. My experience with sales consultant Mr. Bob McGill was very professional, honest, organized, and straightforward. He is so patient and serious about his job. Bob spent many hours with my husband and I, went on multiple test drives with several different models, until we found the car that worked perfectly for me. There was never any pressure about rushing you into purchasing a car. Overall, he is the best sales consultant we have ever met! Thank you Mr. Bob for going above and beyond to find the perfect Pilot Touring for us. I love my car!! T The Finance Director/Manager Ms. Shirley Macik is very knowledgeable in answering all our questions about financing and options. She is also very professional, patient, helpful and takes pride in her work. Ms. Shirley was able to get our new loan approved in just one afternoon and, most importantly, we got the rate we desired. I am very happy with my auto loan experience with Allen Honda. Thank you Ms. Shirley for making our financing experience so pleasant, it was truly a pleasure working with you! Our overall customer service experience with Allen Honda was outstanding!!! Thank you again! More
This is the second used vehicle that I have bought from Andy and Ron. They are wonderful salesmen. They worked very hard to help me get what I needed and wanted along with Shirley. They are a wonderful Andy and Ron. They are wonderful salesmen. They worked very hard to help me get what I needed and wanted along with Shirley. They are a wonderful blessing in my life and I will be a return customer. More
This is our second time to buy a new car from Allen Honda. We drove down from Dallas both times. We were greeted very warmly by everyone we encountered. We felt like our business was very important Honda. We drove down from Dallas both times. We were greeted very warmly by everyone we encountered. We felt like our business was very important to the dealership. We even met John Allen! Bob and Shirley anticipated our needs and we are so pleased with our car and with the financing terms. More
Serviced transmission and front end alignment. Service person was helpful and time to work on vehicle was acceptable. No problems after service work was completed. person was helpful and time to work on vehicle was acceptable. No problems after service work was completed. More
This is an outstanding dealership! I have bought 3 cars from them and I know that I will continue to buy from Allen Honda. Bob and Shirley made me feel like I was part of the Honda family. from them and I know that I will continue to buy from Allen Honda. Bob and Shirley made me feel like I was part of the Honda family. More
I highly recommend Allen Honda to anyone looking for a new or used car. I've purchased 3 pre-owned vehicles from Allen Honda and have been very satisfied each time. John Williams does an excellent job hel new or used car. I've purchased 3 pre-owned vehicles from Allen Honda and have been very satisfied each time. John Williams does an excellent job helping me find something I can afford and that meets my needs. He's friendly and kind and anticipates what I'm looking for. Julian Macias is very helpful in finding financing, and he gets a lot of paperwork done very efficiently. More
We decided to test drive a new Honda and by happenstance Lucas Smith helped us out. He was professional, courteous and did not pressure us in any way. We enjoyed chatting with him; he's genuine, funny and Lucas Smith helped us out. He was professional, courteous and did not pressure us in any way. We enjoyed chatting with him; he's genuine, funny and very pleasant to be around. In our past experiences both in purchasing new cars and test driving cars, we never had an experience this positive and we credit that to Lucas and the general no haggle and customer centric environment at Allen Honda. Our communication with Lucas was clear and direct, and he was always ready to answer and respond to any questions we had. He walked us through the purchasing process and did so at our pace. The overall environment at Allen Honda is relaxing. We didn't experience the overly persistant up sell as we communicated with different folks and financing with them was smooth, clear and beat our already excellent pre-approved rate. Questions and explanations were patiently answered with the utmost respect. Our chance encounter with Lucas Smith couldn't have worked out any better. I would easily recommend him and Allen Honda to anyone entertaining the purchase of a Honda vehicle. More
Last Saturday, 02/02/2013, I went to Allen Honda’s service department to purchase an engine air filter for my son’s Honda Fit. After getting the filter, my son and I proceeded to install the filter wh service department to purchase an engine air filter for my son’s Honda Fit. After getting the filter, my son and I proceeded to install the filter while the Fit was parked next to the showroom. During the installation of the filter, my son and I became victims of Murphy’s law: one of the pieces in the air filter cover felt inside the engine. After we struggled for several minutes to retrieve the piece, Sam Olmedo came out of the showroom and kindly offered to help us. In a matter of minutes, Sam got the hard-to-get piece and completed the installation of the air filter. That is what I call great customer service! More