Allen Honda
College Station, TX
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Hope you are there in person while inquiring ZERO if I could!!! My husband worked with the internet manager Megan Wells for 5 hours via phone and email about a specific vehicle. We exchanged info ZERO if I could!!! My husband worked with the internet manager Megan Wells for 5 hours via phone and email about a specific vehicle. We exchanged info for our trade in came to an agreement and while waiting for paperwork, we asked to leave a deposit to hold the car. We were advised that there was no need, it was the end of the day on Saturday and she would hold the keys to later find out they had it out being test driven by someone else and they sold it out from under us! EXTREMELY poor poor business!!! This isn't our first rodeo with purchasing a car, this isn't how it works, I would hope that she would be new at this and apologize for her mistake but her excuse was "how are we supposed to avoid someone else looking at it?". She was completely unapologetic and almost smug with her responses. Did not show to care at all that we had wasted our entire day with her. Do not try to do business with this dealership online or via phone, they are too inexperienced with how the process "works". More
Best car purchase Went in to Allen Honda thinking more about a used car. Matthew Cox came out to help. I asked him about a couple of the used cars but they turned out n Went in to Allen Honda thinking more about a used car. Matthew Cox came out to help. I asked him about a couple of the used cars but they turned out not to be what I was looking for. He took us to the new car lot and after much discussion showed me my new HRV. He was never pushy and was able to answer all of my questions. The test drive sold me. The HRV is just the right size and I love the extras like heated seats. Great gas mileage - almost as good as my Civic which has been handed down to my son. I love working with Allen Honda. Great service and the sales crew always ready to help. Tammy in service helped me out on Easter weekend when my son had a service light come on in Civic and got us squeezed in since he was in town - that was fabulous. Many thanks Allen Honda!!!! More
Well done!! A great place to buy a car. Everyone was very friendly and willing to construct a personalized deal. From the test drive to the finance office it was A great place to buy a car. Everyone was very friendly and willing to construct a personalized deal. From the test drive to the finance office it was as if we were doing business with family. More
I love Allen Honda I was very pleased with my saleman Matthew Cox, He did an awesome job and was very friendly. He answered all my question and helped me with the radio I was very pleased with my saleman Matthew Cox, He did an awesome job and was very friendly. He answered all my question and helped me with the radio and phone in the car. He helped me set it up. Shirely the finance lady was awesome helped me get what I wanted.. I would recommend both of them to anyone. Thanks Allen Honda Debra Vanya More
Fast and conscientious They got me in a beautiful new Civic in a minimum amount of time, and they worked with me even though I couldn't give them a check right away. Smooth They got me in a beautiful new Civic in a minimum amount of time, and they worked with me even though I couldn't give them a check right away. Smooth experience--I'd definitely recommend them. More
An Outstanding Auto Dealership I cannot say enough good things about Allen Honda, Over the past decade I have purchased three cars from this dealership and have been ever so please I cannot say enough good things about Allen Honda, Over the past decade I have purchased three cars from this dealership and have been ever so pleased with the transactions, the vehicles, the service and the people that work there - in both sales and service. The most recent experience was with Sam Olmedo, a sales person there. He was very knowledgeable and seemed to have an innate understanding of the vehicle that would fill my needs and made the process an enjoyable experience. More
Amazing service, best car buying experience yet We came to these guys to purchase one car and left with two! Not because they were pushy in the least, but because the deals were that good and they m We came to these guys to purchase one car and left with two! Not because they were pushy in the least, but because the deals were that good and they made it very painless and very enjoyable. They helped us with exactly what we wanted and answered all questions carefully and patiently. We will only buy our cars from them from now on. More
Dealership experience The salesman ( Jason Haywood }and all persons involved from the start to finish were super on my new car purchase. There was no pressure put on me an The salesman ( Jason Haywood }and all persons involved from the start to finish were super on my new car purchase. There was no pressure put on me and all my questioned were answered about my new. I would highly recommend this dealership to anyone who wants to get a new Honda and their staff. More
Excellent Service They were fast, easy, and kind. Worked out the best deal for my needs with no hassle. I would recommend them to anyone here in College Station looking They were fast, easy, and kind. Worked out the best deal for my needs with no hassle. I would recommend them to anyone here in College Station looking for a car. More
Terrific concern to choose right vehicle Jason Haywood was so very patient with us deciding which vehicle to purchase and even more patient guiding us in learning operation of new technology Jason Haywood was so very patient with us deciding which vehicle to purchase and even more patient guiding us in learning operation of new technology in vehicle. More