Allen Honda

I was given what I asked for; it was cheaper that another parties quote.they offered the diagnostic test, but did not mandate it parties quote.they offered the diagnostic test, but did not mandate it More

Warning ⚠️ ⚠️ ⚠️ This is a story of how a locally owned dealership is treating my family members. (#AllenHonda). Background Family members are in their early 20's married couple with 2 children owned dealership is treating my family members. (#AllenHonda). Background Family members are in their early 20's married couple with 2 children .( 2yr old and a infant) there car is older with close to 200 000 miles and NO A/C So they go in Allen Honda On Monday 5/20 and test drove several vehicles till they found a 2016 Honda Pilot. The Pilot had a cracked windshield and could not be driven. So being young and excited to get them and their children out of the heat and into some A/C they wanted to purchase this particular vehicle. So instead of taking a deposit to secure the vehicle until it ready to be test driven.Allen Honda sold Decided to sell them the Pilot. Allen Honda puts them through finance with $3,000 down Has them sighn up. Gives them a loaner car ( nice deed till you realize in this situation it gives a psychological edge to Allan Honda . Like i did this for you and i wanna make sure that you dont back out) So They go home and talk with family and come to the conclusion that this may not be a good deal for them. ( I recieve a call to come help them back off of the deal) 👀 Tuesday comes (next day) I walk in their with them about 4 P.M. greeted by the salesman, we go sit and proceed to tell him that my family jumped the gun a bit and we need to shop around more to make sure we are getting the best deal.but I we did appreciate their time and. Sorry if we waisted it. Salesman states he has never done that and let him go see. Time goes by civil conversation goes on. Now the sales manager (JASON HAYMAKER) comes in and everything starts off good. He asks how can he help? We proceed to tell him that this was there first stop and we need to back out of this deal and do what is best for them and look around. JASON HAYMAKER proceeds to say that the papers that were signed in finance is binding and it's a legal document its like putting there name on the title. I proceed to inform him that is incorrect. They never took possession of the Pilot so the contract he is referring to is null and void. He does as all Bully Managers try to do and tells me I don't know what I'm talking about. I again repeat that they never took possession (key word) so it's not there's. He offers to trade in the Vehicle for something else. I inform him they don't own the car so that's not going to happen. He again uses his Bully Managers Move (Jason) and tells me that if I say that they don't own the Pilot 1 more time that this. Conversation is over. And me being me said 1 more 1 more 1 more ( as in I know I'm right) Jason Haymaker (Sales Manager) storms off and comes back 2 minutes later and proceeds to tell all of us that we have to leave the property immediately. So we all walk outside. I walk back in with loaner keys in hand Jason asks sarcastically how can I help you. I proceed to tell him we need to return the keys for the loaner ( he looked shocked and asked wjy?) Because there not going to buy the Pilot. ( you see the longer they kept the loaner the more obligated they would feel, not only that riding with A/C is way better that not) see the psychology behind it. ) so now. There worried about their $3000.00 because Jason made them believe they cannot get that back. Rusty Surette can you look into this or at the least . Post this so no one has to deal with shady dealerships around town. 🤬🤬🤬 Remember if you drive it.its yours once you are out of finance. The sad thing os they will probably go back because there scared to loose that $$ and have nothing. I went and found the exact same Pilot 2017 ( 1 year newer) with 30k miles less and 1500 cheaper . #AllenHonda_Bullies #nobullies #lies #dowhatsright More

Logan was great from the minute I walked thru the door. The finance guy, I can’t remember his name, was the best that I have ever dealt with. Thank you all so much for the handling of this purchase. The finance guy, I can’t remember his name, was the best that I have ever dealt with. Thank you all so much for the handling of this purchase. More

Sheena at Allen Honda is the BOMB! !! She was amazing from start to finish! Thank you! I love my new car!! !! She was amazing from start to finish! Thank you! I love my new car!! More

Thorne was amazing from start to finish. He listened to what we wanted and needed. No “Shady salesman” tricks like you get at other dealers in BCS. 10/10 we will definitely be back for our n He listened to what we wanted and needed. No “Shady salesman” tricks like you get at other dealers in BCS. 10/10 we will definitely be back for our next car. Also BEST service department around. Josiah was very helpful and kept me updated on the status of my vehicle. More

Logan McLaren at Allen Honda did an AMAZING job! ! He was very helpful, honest, transparent, and very willing to work with me in finding the right vehicle. At this point I didn't end up buying a vehi ! He was very helpful, honest, transparent, and very willing to work with me in finding the right vehicle. At this point I didn't end up buying a vehicle but decided to keep what I have currently, however when I do decide to buy I will DEFINITELY be going to see Logan at Allen Honda! I would recommend him to anyone looking to buy a vehicle! He's the real deal and is willing to go that extra mile to help you understand everything from start to finish and build a lasting friendship with you instead of just making a sale! He truly is there for your best interest! More

Great job by Jake Rankin. When we brought our new CRV HOME, I called Sirius Xm to register our car. They told me I only had one month left on our free 3 month promise. I asked When we brought our new CRV HOME, I called Sirius Xm to register our car. They told me I only had one month left on our free 3 month promise. I asked four Honda people for help and did not hear back. More

James Hutcherson was courteous, helpful in finding the suv that we wanted, and made the purchase a good experience. I am so thankful and grateful for the experience at Allen Honda. I like the teamwork t suv that we wanted, and made the purchase a good experience. I am so thankful and grateful for the experience at Allen Honda. I like the teamwork that the employees showed. Thank you James for a wonderful experience at Allen Honda. The dealership was new, clean, liked the displays. The Waiting Area was comfortable. Loved that popcorn, water, and coffee offered. The Service Department was neat and clean. More

My experience was great because I had sales person, Sheena Simmons, and she was wonderful. I have always had a great experience at Allen Honda. I will keep returning and I will refer them to my friends Sheena Simmons, and she was wonderful. I have always had a great experience at Allen Honda. I will keep returning and I will refer them to my friends and family. Sheena Simmons was awesome.. More

Wyatt was so nice and made the process smooth and easy. I will recommend Allen Honda and Wyatt to all my friends and family!! I will recommend Allen Honda and Wyatt to all my friends and family!! More