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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
945 Reviews

945 Reviews of Allen Chevrolet Cadillac - Service Center

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March 04, 2022

Nice clean frendly honestly on time price was a little hire for oilchange but atleast you get a coupon for next service More

by MRHUGHES2820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Allen Chevrolet Cadillac responded

Hi, MRHUGHES2820! thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

March 02, 2022

Great customer service and my car was done quickly the waiting area was clean and there was good coffee More

by donaldhinson250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Allen Chevrolet Cadillac responded

Hi, donaldhinson250! Thank you for the 5-star rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

March 02, 2022

The workers are courteous and the service was prompt. I will be returning there for my next oil change. More

by bstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Allen Chevrolet Cadillac responded

Hi, bstone! Thank you for the stellar rating. We're happy to hear that your positive experience earned us your loyalty and trust. We look forward to your next visit. Have a wonderful day! Sincerely, John Allen, General Manager

March 01, 2022

Always quality work and always done by Josh Halsey. Appreciate how quickly it’s completed also More

by tjrogie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Halsey
Mar 02, 2022 -

Allen Chevrolet Cadillac responded

Hi, tjrogie! Thank you for the stellar rating. We're delighted to hear that working with Josh elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

March 01, 2022

Bought my car not 2 months later starts making loud noise get the car in after scheduling about a month out was told diagnostic will be about an hour …. 2 1/2 hours later finally found out what was going on More

by KATIECHROMIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Allen Chevrolet Cadillac responded

KATIECHROMIK, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

February 28, 2022

Love this dealership! And Always a good experience and with great service. Thank you Allen chevy More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Allen Chevrolet Cadillac responded

Hi, Jill! Thank you for the stellar rating. We're delighted to hear that working with the team elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

February 26, 2022

Lack of communication, appointments not kept, extremely slow service. No loaner given when they had vehicle for 3 weeks More

by Strawser95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Allen Chevrolet Cadillac responded

Strawser95, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

February 25, 2022

I dropped off the night before and picked it up when called. Everything went smoothly. More

by THOMASDULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Allen Chevrolet Cadillac responded

Hi, THOMASDULL! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

February 25, 2022

what a quick, easy and very professional experience! !! Everyone was so very friendly too I would recommend Allen Chevrolet service to everyone and anyone More

by andreamargrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian (five stars for Brian!)
Feb 28, 2022 -

Allen Chevrolet Cadillac responded

Hi, andreamargrey! Thank you for the stellar rating. We're delighted to hear that working with the team earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

February 25, 2022

Outstanding service timely and very friendly will go back for future service would recommend them to everyone More

by Sarmer8036
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 26, 2022 -

Sarmer8036 responded

Thanks for getting our repair completed in a timely manner Brian was very helpful in your service department along with Nicole

Feb 28, 2022 -

Allen Chevrolet Cadillac responded

Hi, Sarmer8036! Thank you for the stellar rating. We're delighted to hear that working with Brian and Nicole earned us your recommendation. We look forward to your next visit. Safe travels! Sincerely, John Allen, General Manager

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