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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
945 Reviews

945 Reviews of Allen Chevrolet Cadillac - Service Center

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March 18, 2022

Received great service. Very quick and efficient. Every one was super friendly and answered any questions I had. Thank you. More

by Carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Allen Chevrolet Cadillac responded

Hi, Carla! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! Sincerely, John Allen, General Manager

March 18, 2022

Service was excellent . The dealership service person was very easy to talk to and very understanding of our needs. Vehicle was completed as promised! More

by acdccoffman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Allen Chevrolet Cadillac responded

Hi, acdccoffman! Thank you for the 5-star rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

March 17, 2022

They were Kind thorough and friendly. In a similar situation I would use them again. More

by Drtchampion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Allen Chevrolet Cadillac responded

Hi, Drtchampion! Thank you for the stellar rating. We're happy to hear that working with the team led to such a positive experience. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

March 16, 2022

The dealership was able to get us in quickly and allowed us to leave the car and pick up after work More

by THEGRUMMONFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Allen Chevrolet Cadillac responded

Hi, THEGRUMMONFAMILY! Thank you for the 5-star rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Safe travels! Sincerely, John Allen, General Manager

March 16, 2022

Joe was great. I loved that he stayed late to make sure I was happy with my purchase. More

by CHILDSFEVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Donovan
Mar 17, 2022 -

Allen Chevrolet Cadillac responded

Hi, CHILDSFEVER! Thank you for the stellar rating. We're happy to hear that working with Joe led to such a positive experience. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

March 16, 2022

Horrible service, couldn't find my car issue, I took it to another dealer and they found it within the hour More

by Jim chapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Allen Chevrolet Cadillac responded

Jim chapman, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

March 12, 2022

They gave good customer service polite nice it didn't take long anything that needs to be fixed was fixed More

by LMCFDDN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Allen Chevrolet Cadillac responded

Hi, LMCFDDN! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

March 11, 2022

Took my car right away after it wouldn't keep battery charged and wouldn't start, diagnosed problem fast, fixed it within a couple days and got my car back to me, super happy to have my car back, A+++++ More

by TRUEOGRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hillary Southerland, Brian Richards
Mar 14, 2022 -

Allen Chevrolet Cadillac responded

Hi, TRUEOGRE! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! Sincerely, John Allen, General Manager

March 11, 2022

My first oil change at this dealer and everything went smoothly my car is a lease and it was free More

by KATHY_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Allen Chevrolet Cadillac responded

Hi, KATHY_S! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

March 11, 2022

Very helpful and understanding of our needs. Would recommend to family and friends. Always good service More

by DAVIDCINDYZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Allen Chevrolet Cadillac responded

Hi, DAVIDCINDYZAK! Thank you for the stellar review. We're happy to hear that working with the team earned us your recommendation. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

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