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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
945 Reviews
Call Service Center (734) 242-4200

945 Reviews of Allen Chevrolet Cadillac - Service Center

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February 10, 2022

Dropped vehicle off at 10 am and vehicle was completed same day by 3 pm. More

by KDBROOKS3723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2022 -

Allen Chevrolet Cadillac responded

Hi, KDBROOKS3723! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

February 10, 2022

Great Dealership and Service Department they call and make sure you've done all you can to keep our Traverse updated. More

by AMYDEEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2022 -

Allen Chevrolet Cadillac responded

Hi, AMYDEEB! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

February 10, 2022

Always goes above and beyond. All issues have always been rectified. If you're looking for a great service look no further!! More

by Tomgeftos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2022 -

Allen Chevrolet Cadillac responded

Hi, Tomgeftos! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

February 08, 2022

Paid $3600 to get my car repaired. Figured it would have been washed when I got it back. More

by Jeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah
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Feb 09, 2022 -

Allen Chevrolet Cadillac responded

Jeremy, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

February 08, 2022

I was there for almost 2 hours for a oil change and tire rotation. The crew was very unprofessional and were messing around on the cameras in the garage. The behind the desk girl was very annoyed at them, s More

by kyleighblaharski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I think her name was Nicole, she has long blonde hair, she was very great.
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Feb 10, 2022 -

Allen Chevrolet Cadillac responded

kyleighblaharski, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

February 08, 2022

Staff always friendly and I get in and out in a reasonable amount of time! More

by KHud23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2022 -

Allen Chevrolet Cadillac responded

Hi, KHud23! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

February 07, 2022

Took my '17 Colorado in because the engine light came on. It was serviced quickly and for a good bit less than I was quoted. Very satisfied. More

by joeyonos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2022 -

Allen Chevrolet Cadillac responded

Hi, joeyonos! Thank you for the stellar rating. We're happy to hear that working with the team elevated your experience with us. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

February 05, 2022

Very helpful staff. They were quick and nmade it a smoothe process. Highly recommend them. More

by Edt_flowerchild
Recommend Dealer
Yes
Employees Worked With
Service person not listed
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Feb 07, 2022 -

Allen Chevrolet Cadillac responded

Hi, Edt_flowerchild! Thank you for the 5-star rating. We're delighted to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

February 04, 2022

I think it would be in your best interest that I DO NOT fill in this survey. More

by nomosnowguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2022 -

Allen Chevrolet Cadillac responded

nomosnowguy, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

February 03, 2022

Most kind customer service down in the service department that I have ever seen and dealt with. They are very professional and have the right kind of attitude for people of this world now a days More

by Kandice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keblesh, Danielle Sindel
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Feb 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, Kandice! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

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