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Allen Chevrolet Cadillac

Monroe, MI

4.2
1,861 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,861 reviews

September 19, 2017

Seamlessl, professional and courtious It doesn't get any better working with Tim Stoddard. Great deal and absolutely no surprises and run around, perfect!!!i would recommend Stanford Allll More

by Espn57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard
June 16, 2017

Great Experience with Alec I worked with Alec, buying a pre-owned Cadillac SRX. He went above and beyond at every turn to make sure that we were in love with the vehicle we wer More

by Kurt Mascal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Cobb
January 27, 2017

Great deal - personal service Tim Stoddard is amazing !! He sold our truck to us. But every time we are at the dealership he goes out of his way to make sure everything runs smooth More

by Buy USA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard
October 18, 2016

Awful follow up! I spent $55,000 for a used car which doesn't really matter when it comes to customer service. I have had the vehicle for a month and all I have had t More

by CBradford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian and Westin
September 09, 2016

New Equinox from Craig sauer Stanford Allen Chevy did a great job and Craig Sauer will get my future business! I think he did a person felt job! Keep it up. More

by Vavrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
August 25, 2016

Great price, good service Third brand new vehicle in a short period of time. The first two deals went flawlessly, with good pricing. The third was a great price but there wer More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
April 26, 2016

Great Buying Experience! I had a great buying experience with this dealership thanks to Jon Keblesh. He was never pushy but very personable and a gentlemen. He was able to a More

by TacoTruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keblesh
April 22, 2016

excellent deal fm great salesman This is my fourth car I have purchased from Stanford-Allen with Jon Keblesh as my sales person. He was very knowledgeable, treated me with respect and More

by Fr Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keblesh
April 13, 2016

Quick and professional Price for a certified pre owned car was fair and low. Great customer service and staff is friendly and super helpful. Jon Keblesh got me the deal I wa More

by ATCJMAS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keblesh
April 11, 2016

Not the best Experience Engine was chugging & cutting out bad, RPM's dropping 500. Dealer could not find any problem. i said it seemed like trans was not down shifting in tim More

by badcardeals
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris trpevski
Apr 13, 2016 -

Allen Chevrolet Cadillac responded

We are very sorry for this negative experience. This is not the type of customer service Stanford Allen Chevrolet is known for and truly is unacceptable. It is frustrating enough to experience this type of vehicle concern that can cause major inconveniences. Chris normally displays the upmost respect and empathy in this type of situation and exceeds his customers expectations, we are very sorry for not providing the level of Customer Service that all of our customers deserve. The Service director would like to reach out to you, make amends, and redeliver a satisfying experience.

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