Allen Chevrolet Cadillac

Great customer service and repair!! Any time my 2007 Cadillac DTS needed service i always took it to Standford-Allen for repair. Chris in the service department was exceptionally helpfu Any time my 2007 Cadillac DTS needed service i always took it to Standford-Allen for repair. Chris in the service department was exceptionally helpful with answering my question and helping me get my car back on the road. I will continue to use this dealer whether its purchasing a car or future repairs. More

Amazing Customer Service! I have always been a believer in Ford, but Standford Allen Chevrolet has really changed my opinion. I got a great deal on my new Chevy Equinox and it I have always been a believer in Ford, but Standford Allen Chevrolet has really changed my opinion. I got a great deal on my new Chevy Equinox and it has been a perfect fit for me thus far. But most importantly, I have been impressed with their customer service. I am from Monroe, but currently reside in Houston, Texas. They were able to find me the exact car I was looking for, and ship it down to Texas. Despite the distance, they have been quick to answer all of my questions and concerns since I purchased the Equinox. More

Excellent sales staff The salesman we worked with went out of his way to make sure we were comfortable with our purchase. He also made quick work of the paperwork so that i The salesman we worked with went out of his way to make sure we were comfortable with our purchase. He also made quick work of the paperwork so that it didn't take all day for our purchase. Would definitely recommend Stanford Allan & Tim Stoddard to anyone looking for a vehicle! More

Be aware Purchased a certified used 2012 CTS in June 2014 went back to look at trading up and I was told that in 6 months my 2012 CTS has depreciated almost $1 Purchased a certified used 2012 CTS in June 2014 went back to look at trading up and I was told that in 6 months my 2012 CTS has depreciated almost $10,000 because the markets has changed. I asked them to give me to give me their best deal which I refused their first offer and they had the nerve to come back with a $2000 off the first deal. Sounds like they didn't offer me their best deal the first time. Please be careful!!! Not sure if the salesman is to blame or the sales manager? Steve H More

Jon Keblesh and staff are very friendly and helpful! Looking to trade my 2006 Corvette for a sport sedan that was a little more practical and usable year round, I stopped to look at a 2013 Cadillac CTS C Looking to trade my 2006 Corvette for a sport sedan that was a little more practical and usable year round, I stopped to look at a 2013 Cadillac CTS Coupe AWD. Very nice driving experience and handled great. I was hoping to trade close to even in price and got a fair deal. Checking out the car I noticed the passenger window was scratched and scraped. Service took the car in, gave me a loaner and fixed the problem that week. Two special rear rims were discolored and were also replaced under warranty. The repairs were thourough and professional. I would not hesitate to recommend this dealer! More

Excellent Buying Experience At Stanford Allen of Monroe I've purchased many new/certified vehicles over the last 40 yrs and this ranks ar the best ever. Drew had a very solid low-pressure sales technique a I've purchased many new/certified vehicles over the last 40 yrs and this ranks ar the best ever. Drew had a very solid low-pressure sales technique and waswonderful to work with. I have a great car at a very reasonable price which is as good as new. I also appreciated that Drew and his boss where very honest with me. I would definitely recommend the dealership to anyone purchasing a new/used car. There was one minor disappointment though; when I picked up my Impala, it barely had half a tank of gas which I'm sure was an oversight. This dealership is absolutely a cut abovethe rest........ Keith More

Jonathan Keblesh along with everyone else that works at Stanford Allen took a lot of time to get me and my husband a great deal. We appreciate the service that they gave us. We would definitely recomment Stanford Allen took a lot of time to get me and my husband a great deal. We appreciate the service that they gave us. We would definitely recomment them for a new or used car. More

Purchased a New Tahoe from Tim Stoddard and am very pleased with the services received from him and the Stanford-Allen Team. I used to live in Michigan but moved to Florida a few years ago. The service pleased with the services received from him and the Stanford-Allen Team. I used to live in Michigan but moved to Florida a few years ago. The service throughout the purchasing process was supreme, and the deal was fair enough that buying with Stanford-Allen in MI even though I live 1000+ miles away still made sense. i would recommend this dealership to anyone in the market for a new or used car... near or far, the service is worth the drive. -Satisfied from FL More

The reasons why we're giving this dealer and dealership our review is as follows: We went to Stanford-Allen to purchase a vehicle they had listed online. Not only did we rely on the online a dealership our review is as follows: We went to Stanford-Allen to purchase a vehicle they had listed online. Not only did we rely on the online ad, but both my husband and I spoke to the dealer numerous times. My husband was assured the vehicle was in excellent condition. After nearly a week of waiting for weather to cooperate and a $100 deposit (we've been told will be refunded on our card), we made the 3.5 hour drive from Bad Axe to Monroe. Our son made the drive (on winter roads) from Kalamazoo in about 2.5 hours. We were all meeting at the dealership, to help him purchase a replacement vehicle for his 2004 mustang that was totalled in November. Just to emphasize the comparison, he paid the $5500 asking price, from a private seller. The car he bought was pristine and had approx. 86,000 miles. After totalling his car after only 6 months, the insurance paid him almost the full sale price; they paid out over $5200. Stanford-Allen was asking $4969 for a 2004 Mustang,before the nearly $1000 in ancillary charges. Their 2004 Mustang had 116,000 miles and was advertised as being in "Excellent Condition". What a joke. Should've known from the blurry passenger side, online photo...the rear wheel well had an extensive, visible area where the clear coat was simply gone. The passenger side door also had obvious, blistering paint. A car in excellent condition would NOT need a paint job. Upon inspection of the interior, there was a distinct patch job on the back seat. The worst part was the disingenuous salesperson, Brian. He did leave telltale clues, that he was a "used car salesman". When I emailed him to breakdown the $1000 over the sale price, he never replied. When my husband pinned him down on the phone, he indicated aside from sales tax and transfers, that the added charges were for doc & dealer fees. After I contacted the State of Michigan, I was told (and found the info to print out-) a max of $200 could indeed, be charged for the doc fees. I called again, to inquire what the approximately $320 remaining charges represented. Brian informed me that they were for inspecting the vehicle, making sure all the fluids, etc., were good...I'm not completely stupid. I informed him, ah...no...that's all supposed to be included in the sales price. He actually told me I was right, and that he'd call me back. He knew we were leaving to get down there before they closed, and he in fact, never called back. Aside from the unsightly exterior, damaged interior and suspiciously strong odor of air freshener, the worst was yet to come. Brian told my husband the car needed a new battery. When my husband lifted the hood, the battery was missing the brackets that hold it in place. One of the other dealers came out (apparently seeing that things weren't going so well) and I don't know if he thought he was flattering my husband, but it was insulting when he told my husband (a former diesel and auto mechanic)that he was very knowledgeable. He went on to tell my husband that he seemed more than able to make any repairs. Seriously? What if some sap who knew nothing about cars was interested? They clearly had not a single qualm about the potential of the battery bouncing around and possibly ruining the battery, breaking the fan or putting a hole in the radiator. I can't even begin to describe what I think of individuals so lacking in moral character. Honestly, even after the combined round-trip drive of over 12 hours, it was an incredible demonstration of why used car salesmen have the reputations they've acquired. On the bright side, both our son and daughter (a med school grad) got the lesson of their lives. More

I brought my 2008 Nissan Altima to their body shop to have a few repairs done on it. They weren't able to get my vehicle in right away, but they were so accommodating and fixed my mirror so I could see a have a few repairs done on it. They weren't able to get my vehicle in right away, but they were so accommodating and fixed my mirror so I could see and got my car in the following Monday when they had the parts. I HIGHLY recommend! More