Allen Chevrolet Cadillac
Monroe, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great deal - personal service Tim Stoddard is amazing !! He sold our truck to us. But every time we are at the dealership he goes out of his way to make sure everything runs smooth Tim Stoddard is amazing !! He sold our truck to us. But every time we are at the dealership he goes out of his way to make sure everything runs smoothly for us. Not that he necessarily has to - everyone at the dealership is super-nice. There are many dealerships that are much closer to us than Stanford Allen in Monroe; but, none have ever matched their price and the 'treat you like you're family' service. We drove the extra distance for the price - but we will be back because of Tim. More
Awful follow up! I spent $55,000 for a used car which doesn't really matter when it comes to customer service. I have had the vehicle for a month and all I have had t I spent $55,000 for a used car which doesn't really matter when it comes to customer service. I have had the vehicle for a month and all I have had to do is continuous follow with the salesman (Brian) and the sales manager (Westin) to get open issues resolved. They have the mentality of once they sell you the car, they could care less. They kept telling me they would call me back and look into the open items but they never called when they said they would and they never resolved the open items. Never again! More
New Equinox from Craig sauer Stanford Allen Chevy did a great job and Craig Sauer will get my future business! I think he did a person felt job! Keep it up. Stanford Allen Chevy did a great job and Craig Sauer will get my future business! I think he did a person felt job! Keep it up. More
Great price, good service Third brand new vehicle in a short period of time. The first two deals went flawlessly, with good pricing. The third was a great price but there wer Third brand new vehicle in a short period of time. The first two deals went flawlessly, with good pricing. The third was a great price but there were complications post sale. I was very impressed with the level of follow through to make sure everything was handled and I was happy. Post sales experiences when things go wrong usually don't meet with this level of support - very satisfied. More
Great Buying Experience! I had a great buying experience with this dealership thanks to Jon Keblesh. He was never pushy but very personable and a gentlemen. He was able to a I had a great buying experience with this dealership thanks to Jon Keblesh. He was never pushy but very personable and a gentlemen. He was able to answer my questions about their products and I left with buying a nice truck. If you happen to be looking for a vehicle and you're in the area--definitely ask for Jon. More
excellent deal fm great salesman This is my fourth car I have purchased from Stanford-Allen with Jon Keblesh as my sales person. He was very knowledgeable, treated me with respect and This is my fourth car I have purchased from Stanford-Allen with Jon Keblesh as my sales person. He was very knowledgeable, treated me with respect and dignity, led me to the right car for me and my needs, got me an excellent deal, worked effectively and efficiently. Monroe Mi is a bit of a drive from Sylvania, Ohio but it is well worth it to get this kind of service, excellent vehicles, and great deals. My wife and I are very happy with all four of our purchases (we still have 3 of them active). We will return to Jon Keblesh and I have already recommended a good number of people to him as well. More
Quick and professional Price for a certified pre owned car was fair and low. Great customer service and staff is friendly and super helpful. Jon Keblesh got me the deal I wa Price for a certified pre owned car was fair and low. Great customer service and staff is friendly and super helpful. Jon Keblesh got me the deal I wanted. Highly recommend for your car buying needs. More
Not the best Experience Engine was chugging & cutting out bad, RPM's dropping 500. Dealer could not find any problem. i said it seemed like trans was not down shifting in tim Engine was chugging & cutting out bad, RPM's dropping 500. Dealer could not find any problem. i said it seemed like trans was not down shifting in time. Dealer "Chris Trpevski" asked if I was driving in manual, he said the vehicle would act just like this if I was in manual, he said the computer would override and shift the transmission in manual. I said this does not sound right to me I don’t think it will shift at all in manual & he assured me it would. When I drove the loaner back to pick up my car that they didn’t find anything wrong with I drove it in manual & it did not shift either & it was the same vehicle just one year newer. I picked up my car and drove it home & the same problem. I called the dealer & talked to Chris & asked if they want another chance at it, he was a bit nasty, said I could talk it to another dealer then said to bring it in again. He said someone drove it home that night & it failed so they repaired it & he drove it home to be sure then he called the next day & said I could pick it up. When I picked up the car it wreaked like smoke & there were ash particles all over like someone smoked with the window down. This is the most unprofessional dealership I have ever been to. More
Amazing service When I was looking to trade in my two trucks I went to John because of the quality help and service he gave my friend when she purchased her two cars. When I was looking to trade in my two trucks I went to John because of the quality help and service he gave my friend when she purchased her two cars. John was more than helpful in getting me in a my new suburban even staying way after closing to get the paperwork for the suburban and my two trade in's and even drove out to my job to sign some papers that we missed. Everything was as I hoped and expected and I will definitely go back to John an the Standford Allen team for all my car needs an will definitely be recommending them to everyone I know how needs a new car More
"Excellent customer service" Very happy with Stanford-Allen Chevrolet customer service. Very easy to deal with. Great astmosphere. Will be coming back for my next vehicle!!! Ma Very happy with Stanford-Allen Chevrolet customer service. Very easy to deal with. Great astmosphere. Will be coming back for my next vehicle!!! Manuel Rodgers More