Allen Chevrolet Cadillac
Monroe, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great experience Mark was totally awesome! I would recommend him to a friend and family any day! He made the whole experience easy and well worth it! Mark was totally awesome! I would recommend him to a friend and family any day! He made the whole experience easy and well worth it! More
Lovemydealership This is my second Equinox from this dealership. Both have been exceptional experiences. Mark was fantastic and very professional. I have recommended This is my second Equinox from this dealership. Both have been exceptional experiences. Mark was fantastic and very professional. I have recommended him to others. More
Mark Williams Mark is very knowledgeable of his job and is a pleasure to do business with. I would recommend him to my friends and family if they decide to buy a ve Mark is very knowledgeable of his job and is a pleasure to do business with. I would recommend him to my friends and family if they decide to buy a vehicle. More
Superb Experience This was my first time dealing with Stanford Allen Chevrolet. My experience have been superb from start to finish. I initially contacted this dealersh This was my first time dealing with Stanford Allen Chevrolet. My experience have been superb from start to finish. I initially contacted this dealership by email as I was shopping around for lease quotes. Brianna Gabrys would always respond promptly and answer all my questions and concerns. When I last decided to come physically to the dealership, I was greeted well. Brianna was very professional and introduced me to my salesman Mark Williams. Mark was very professional and experienced. He assisted me with my lease process from start to finish, and made every step easy and smooth. He went above and beyond to make sure that I was very pleased with my car. He got me signed in with Onstar, explained my car options and how to utilize it, and answered all my questions. I'm so happy with my lease choice and very appreciative to have found it at Stanford Allen. More
Seamlessl, professional and courtious It doesn't get any better working with Tim Stoddard. Great deal and absolutely no surprises and run around, perfect!!!i would recommend Stanford Allll It doesn't get any better working with Tim Stoddard. Great deal and absolutely no surprises and run around, perfect!!!i would recommend Stanford Allllen to everyone More
Great Experience with Alec I worked with Alec, buying a pre-owned Cadillac SRX. He went above and beyond at every turn to make sure that we were in love with the vehicle we wer I worked with Alec, buying a pre-owned Cadillac SRX. He went above and beyond at every turn to make sure that we were in love with the vehicle we were planning to buy. Never once did we get the feeling that he was hiding anything from us, which is always a concern when buying a used car. Really Great work from such a young kid. More
Great deal - personal service Tim Stoddard is amazing !! He sold our truck to us. But every time we are at the dealership he goes out of his way to make sure everything runs smooth Tim Stoddard is amazing !! He sold our truck to us. But every time we are at the dealership he goes out of his way to make sure everything runs smoothly for us. Not that he necessarily has to - everyone at the dealership is super-nice. There are many dealerships that are much closer to us than Stanford Allen in Monroe; but, none have ever matched their price and the 'treat you like you're family' service. We drove the extra distance for the price - but we will be back because of Tim. More
Awful follow up! I spent $55,000 for a used car which doesn't really matter when it comes to customer service. I have had the vehicle for a month and all I have had t I spent $55,000 for a used car which doesn't really matter when it comes to customer service. I have had the vehicle for a month and all I have had to do is continuous follow with the salesman (Brian) and the sales manager (Westin) to get open issues resolved. They have the mentality of once they sell you the car, they could care less. They kept telling me they would call me back and look into the open items but they never called when they said they would and they never resolved the open items. Never again! More
New Equinox from Craig sauer Stanford Allen Chevy did a great job and Craig Sauer will get my future business! I think he did a person felt job! Keep it up. Stanford Allen Chevy did a great job and Craig Sauer will get my future business! I think he did a person felt job! Keep it up. More
Great price, good service Third brand new vehicle in a short period of time. The first two deals went flawlessly, with good pricing. The third was a great price but there wer Third brand new vehicle in a short period of time. The first two deals went flawlessly, with good pricing. The third was a great price but there were complications post sale. I was very impressed with the level of follow through to make sure everything was handled and I was happy. Post sales experiences when things go wrong usually don't meet with this level of support - very satisfied. More