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Allen Chevrolet Cadillac

Monroe, MI

4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,855 reviews

January 31, 2018

Excellent Sales Experience Mark was outstanding to work with. From my first phone inquiry to driving my new Cadillac off the lot Mark did everything he promised PLUS. Today it i More

by DZfromBG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, Mark Williams
Feb 05, 2018 -

Allen Chevrolet Cadillac responded

"DZfromBG," Thank you kindly for your wonderful review of Mark Williams and Stanford-Allen Chevrolet Cadillac. We appreciate it very much. Mark tends to get excellent reviews and he works hard to get them! He is an expert at customer service, which is why his clients come back to him year after year. Thank you for recognizing those efforts. Don't forget . . . you get complimentary maintenance on your new vehicle. When the time comes, we hope that you will look to our Service department to assist you Thank you again for the review and for choosing Stanford-Allen. Enjoy your Cadillac, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

January 29, 2018

Good experience! Mark Williams is a friendly, professional, and knowledgeable sales associate. The dealership is very nice. We would definitely refer our friends and More

by laura m.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Jan 31, 2018 -

Allen Chevrolet Cadillac responded

Laura, Thank you so much for the wonderful review of Mark Williams and Stanford-Allen Chevrolet. You've made a great decision with the 2018 Traverse and we are happy to hear that you are already loving it. The best compliment we can receive is when our clients let us know that they will be recommending us to their friends, family and co-workers. That assures us that we've done our job. We look forward to seeing you for your complimentary service when the time comes. Be sure to pop in and see Mark while you're here. He'll be happy to see you! Thank you again for your wonderful review. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

January 27, 2018

2018 traverse They worked with me in getting the exact car I wanted and excellent price on my new car and on my.trade in . Happy customer. More

by Anja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Cobb
Jan 31, 2018 -

Allen Chevrolet Cadillac responded

Anja, Thank you very much for the five-star rating and complimentary comments in your review. We sincerely appreciate it. Our team is glad that we could assist you in finding the right truck at the right price, with a good appraisal value on your trade. We strive to do this with every customer who comes to us for their automotive needs. Thank you for choosing Stanford-Allen Chevrolet and enjoy your truck! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

January 27, 2018

Excellent dealership Mark was extremely helpful, and answered all of our questions. Purchasing our new Silverado at Stanford Allen, with the assistance of Mark Williams, w More

by Tammy and Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Jan 31, 2018 -

Allen Chevrolet Cadillac responded

Tammy and Rick, Thank you so very much for the five-star rating and complimentary comments regarding Mark Williams. We are happy that we were able to serve you. We appreciate you allowing us to assist you with your automotive needs and are happy to add you to our growing list of satisfied customers. We look forward to a long-lasting relationship with your family and ours, because at Stanford-Allen you are a member of the family. Enjoy your new Silverado, take care and be safe. Sincerely, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

January 26, 2018

It was comfortable, not pressured. The salesman, Brandon Genovesi, was very helpful without applying pressure. His determination to help us was sincere and made it easier for us. John More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Murphy, Brandon Genovesi
Jan 26, 2018 -

Allen Chevrolet Cadillac responded

Sandy, Thank you so much for your complimentary review. Brandon and John will surely appreciate your kind words. We are grateful that you chose Stanford-Allen for your vehicle needs and look forward to a great relationship that lasts long into the future. We are here to serve you throughout your lease term and beyond. As you know, you get complimentary maintenance with your new vehicle. Our Service Center stands ready to serve you when your vehicle alerts you that service is due. You can expect the same great service from our crew there as well. Again, thank you for choosing Stanford-Allen and enjoy your new vehicle. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

January 26, 2018

Very pleasant Quick & easy. Very helpful. The staff was excellent & nice. Mark williams helped me so much. I word defenitly suggest him to my family & friends. Very More

by Sfrank1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Jan 26, 2018 -

Allen Chevrolet Cadillac responded

"Sfrank1973," Thank you so much for the five-star review and wonderful endorsement of Stanford-Allen Chevrolet. It looks as though you picked the perfect Silverado for yourself and we are happy that we were able to assist you in finding it. Stanford-Allen has made great strides in its customer service over the past several years and it shows in the number of positive reviews we've accumulated on this rating site as well as other social channels. We appreciate your acknowledgement of those efforts from Mark Williams. Remember, you get complimentary maintenance with your new Chevrolet and Stanford-Allen's Service Center staff would be happy to assist you with that as well. Thank you again and enjoy your Silverado! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

January 25, 2018

"Fantastic place, Great customer service" This was our first experience with Stanford-Allen Chevrolet and couldn't have been better, Brandon Genovesi went above and beyond to make sure we purc More

by Eduardo Navarro
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Genovesi
Jan 26, 2018 -

Allen Chevrolet Cadillac responded

Mr Navarro, Welcome to the Stanford-Allen family and thank you for the five-star review! We appreciate you choosing our dealership for your automotive needs. Rest assured that Brandon will be there for you throughout your lease term to assist in any way that he can. The staff at Stanford-Allen stands ready to assist you as well. As you know, you are entitled to complimentary maintenance on your new vehicle and we are here to help with that too. We want to be your full-service dealership and will work hard to earn your loyalty and trust. Again, thank you for your positive review and enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

January 24, 2018

New car purchase This is my second transaction with the dealership. I purchased a new vehicle as my vehicle lease was coming to an end. They took that vehicle off my More

by Sweet Wheels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Jan 24, 2018 -

Allen Chevrolet Cadillac responded

"Sweet Wheels," WOW! What a great and thorough review! Thank you so much for the detailed endorsement of the many people you meet when leasing or purchasing a vehicle from Stanford-Allen Chevrolet Cadillac. It is wonderful to know that your transaction went so smoothly and that you felt welcomed by our staff. We do our best to make sure our clients know that they are part of the Stanford-Allen family and it looks as though we succeeded with you. Thank you for choosing Stanford-Allen Chevrolet Cadillac and enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

January 23, 2018

Great Place to buy or lease a car! This is my second transaction with Stanford Allen. They have an immense selection of vehicles to choose from. Mark Williams makes purchasing and leas More

by Michael McCloud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Murphy, Mark Williams
Jan 24, 2018 -

Allen Chevrolet Cadillac responded

Michael, Thank you so much for your complimentary review! We are grateful to have you as a happy client and appreciate you choosing Stanford-Allen Chevrolet Cadillac. We do our best at Stanford-Allen to give our customers that "at-home" feeling with a friendly and knowledgeable staff who want to earn your business. We are happy that we have earned yours. Don't forget, with your new vehicle you get complimentary maintenance. Know that our Service department stands ready to assist you when the time comes. Enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

January 09, 2018

What it’s like to be treated as a VIP Mark Williams did everything in a matter that made us feel like the most important individuals in his day. He instructed us on which features of our More

by JEB&MAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Murphy, Mark Williams
Jan 10, 2018 -

Allen Chevrolet Cadillac responded

Thank you again for your business. If you have any questions about buttons or any of the technology please reach out! Drive safe!!

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