Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Allen Chevrolet Cadillac
Monroe, MI
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,849 reviews
January 25, 2018
"Fantastic place, Great customer service" This was our first experience with Stanford-Allen Chevrolet and couldn't have been better, Brandon Genovesi went above and beyond to make sure we purc This was our first experience with Stanford-Allen Chevrolet and couldn't have been better, Brandon Genovesi went above and beyond to make sure we purchased the car we were most comfortable with, He was very friendly, helpful, and honest, He made us feel home since the moment we stepped into his office. Thank you Brandon and Joe!¡ More
by Eduardo Navarro
Employees Worked With
Brandon Genovesi
January 24, 2018
New car purchase This is my second transaction with the dealership. I purchased a new vehicle as my vehicle lease was coming to an end. They took that vehicle off my This is my second transaction with the dealership. I purchased a new vehicle as my vehicle lease was coming to an end. They took that vehicle off my hands and I got an awesome deal on the new one. Mark was patient through the negotiations and did everything to make sure my purchase transaction went smoothly. He and Brian went above and beyond to get me my extended registration. Mark is committed to customer satisfaction. The dealership also has their express oil change which is a great convenience. More
by Sweet Wheels
Employees Worked With
Mark Williams
January 23, 2018
Great Place to buy or lease a car! This is my second transaction with Stanford Allen. They have an immense selection of vehicles to choose from. Mark Williams makes purchasing and leas This is my second transaction with Stanford Allen. They have an immense selection of vehicles to choose from. Mark Williams makes purchasing and leasing a vehicle very easy. Mark worked hard to try and find a vehicle that suited both my wife and I. Finacial was a breeze to work with as well. More
by Michael McCloud
Employees Worked With
John Murphy, Mark Williams
January 09, 2018
What it’s like to be treated as a VIP Mark Williams did everything in a matter that made us feel like the most important individuals in his day. He instructed us on which features of our Mark Williams did everything in a matter that made us feel like the most important individuals in his day. He instructed us on which features of our XT 5 were going to please us the most, such the ease of entry and exit from the vehicle. Then he proceeded to walk us through the electronics and how to use them. Since we are not very good with technology and touch screens this personal approach was exactly what reduced our anxiety regarding making our decision the best for us. Thank you Mark Williams! More
by JEB&MAB
Employees Worked With
John Murphy, Mark Williams
January 08, 2018
Great experience Mark was totally awesome! I would recommend him to a friend and family any day! He made the whole experience easy and well worth it! Mark was totally awesome! I would recommend him to a friend and family any day! He made the whole experience easy and well worth it! More
by Jupa1024
Employees Worked With
Mark Williams
January 04, 2018
Lovemydealership This is my second Equinox from this dealership. Both have been exceptional experiences. Mark was fantastic and very professional. I have recommended This is my second Equinox from this dealership. Both have been exceptional experiences. Mark was fantastic and very professional. I have recommended him to others. More
by Patricia Kirby
Employees Worked With
Dan Smith, Mark Williams
January 04, 2018
Mark Williams Mark is very knowledgeable of his job and is a pleasure to do business with. I would recommend him to my friends and family if they decide to buy a ve Mark is very knowledgeable of his job and is a pleasure to do business with. I would recommend him to my friends and family if they decide to buy a vehicle. More
by Alwaysbuyingtrucks
Employees Worked With
Young finance man. Sorry I don't remember his name., Mark Williams
October 08, 2017
Superb Experience This was my first time dealing with Stanford Allen Chevrolet. My experience have been superb from start to finish. I initially contacted this dealersh This was my first time dealing with Stanford Allen Chevrolet. My experience have been superb from start to finish. I initially contacted this dealership by email as I was shopping around for lease quotes. Brianna Gabrys would always respond promptly and answer all my questions and concerns. When I last decided to come physically to the dealership, I was greeted well. Brianna was very professional and introduced me to my salesman Mark Williams. Mark was very professional and experienced. He assisted me with my lease process from start to finish, and made every step easy and smooth. He went above and beyond to make sure that I was very pleased with my car. He got me signed in with Onstar, explained my car options and how to utilize it, and answered all my questions. I'm so happy with my lease choice and very appreciative to have found it at Stanford Allen. More
by LB2000
Employees Worked With
Brianna Gabrys, Mark Williams, and Finance employee (Sorry forgot his name)
September 19, 2017
Seamlessl, professional and courtious It doesn't get any better working with Tim Stoddard. Great deal and absolutely no surprises and run around, perfect!!!i would recommend Stanford Allll It doesn't get any better working with Tim Stoddard. Great deal and absolutely no surprises and run around, perfect!!!i would recommend Stanford Allllen to everyone More
by Espn57
Employees Worked With
Tim Stoddard
June 16, 2017
Great Experience with Alec I worked with Alec, buying a pre-owned Cadillac SRX. He went above and beyond at every turn to make sure that we were in love with the vehicle we wer I worked with Alec, buying a pre-owned Cadillac SRX. He went above and beyond at every turn to make sure that we were in love with the vehicle we were planning to buy. Never once did we get the feeling that he was hiding anything from us, which is always a concern when buying a used car. Really Great work from such a young kid. More
by Kurt Mascal
Employees Worked With
Alec Cobb
