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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,849 reviews

February 01, 2018

Excellent I was very nervous going in alone. Mark had spoken with me on the phone and was waiting for me when I got there. He was very kind and patient he did More

by StaceyGriner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Feb 05, 2018 -

Allen Chevrolet Cadillac responded

Stacey, Yours is the kind of review that really means so much to us. We can understand your apprehension in coming into a dealership alone and having not leased a vehicle before which is why we were so happy that you worked with Mark. At Stanford-Allen, we pride ourselves on the family feel the people who work there exude. We want you to feel like a treasured member of our ever-growing family, because you are. And that family feeling doesn't leave when you drive off in your new vehicle. We are here for you throughout your ownership experience, just let us know how we can help. Thank you for choosing Stanford-Allen Chevrolet. Enjoy your new vehicle, and be safe. Sincerely, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

February 01, 2018

Friendly, quality service! This is not my first experience with Stanford Allen Chevrolet, but my new salesman Mark Williams made it easy and was extremely knowledgable about veh More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John (finance), Mark Williams
Feb 05, 2018 -

Allen Chevrolet Cadillac responded

CJ, Thank you for letting us know of your great experience with Mark Williams and Stanford-Allen Chevrolet. Love that Equinox! The color is awesome! We also thank you for choosing Stanford-Allen Chevrolet as your dealership and being a loyal customer. And referrals -- keep 'em coming. That is the best thing we could ask of a current customers, We know that you will love your Equinox and let us know if there is anything else that we can do for you. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

February 01, 2018

AWESOME My company needed a new stake truck and we tried dealerships in our local Royal Oak area with no success. I contacted Craig Sauer and he found us exa More

by bookemdano123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2018 -

Allen Chevrolet Cadillac responded

"Bookemdano," Thank you for your highly complimentary review of Craig Sauer and Stanford-Allen Chevrolet! We appreciate you taking the time to let us know of your excellent experience. Craig is practically a household name in Monroe County and the surrounding areas with a long family history in the community. As you know from your experience, Craig is a hard worker who does his absolute best to serve each and every client with respect and professionalism that is rarely found in the sales industry. We appreciate you acknowledging his efforts. We are happy to know that you found the truck you were looking for and assure you that it will serve you well for years to come. Thank you again for choosing Craig Sauer and Stanford-Allen Chevrolet. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

January 31, 2018

Good Job Again This is the 2nd. car I've leased from Mark Williams. He goes out of his way to make you comfortable and is very knowledgeable on the Chevy trucks. I w More

by michael j Lutz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Feb 05, 2018 -

Allen Chevrolet Cadillac responded

Michael, Thank you very much for your complimentary review of Mark Williams and Stanford-Allen Chevrolet Cadillac. We are happy to know that you are happy. Don't forget . . . you get complimentary maintenance with your new vehicle and our Service department is ready when you are. When you vehicle alerts you that it's time for an oil change, come to the place where you know you'll get the service you deserve. Thank you again for your review and for choosing Stanford-Allen. We appreciate your business and look forward to a long relationship in both sales and service. Enjoy your new vehicle, take care and be safe, Michelle J Hughes for the management team of Stanford-Allen Chevrolet Cadillac

January 31, 2018

Excellent Sales Experience Mark was outstanding to work with. From my first phone inquiry to driving my new Cadillac off the lot Mark did everything he promised PLUS. Today it i More

by DZfromBG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, Mark Williams
Feb 05, 2018 -

Allen Chevrolet Cadillac responded

"DZfromBG," Thank you kindly for your wonderful review of Mark Williams and Stanford-Allen Chevrolet Cadillac. We appreciate it very much. Mark tends to get excellent reviews and he works hard to get them! He is an expert at customer service, which is why his clients come back to him year after year. Thank you for recognizing those efforts. Don't forget . . . you get complimentary maintenance on your new vehicle. When the time comes, we hope that you will look to our Service department to assist you Thank you again for the review and for choosing Stanford-Allen. Enjoy your Cadillac, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

January 29, 2018

Good experience! Mark Williams is a friendly, professional, and knowledgeable sales associate. The dealership is very nice. We would definitely refer our friends and More

by laura m.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Jan 31, 2018 -

Allen Chevrolet Cadillac responded

Laura, Thank you so much for the wonderful review of Mark Williams and Stanford-Allen Chevrolet. You've made a great decision with the 2018 Traverse and we are happy to hear that you are already loving it. The best compliment we can receive is when our clients let us know that they will be recommending us to their friends, family and co-workers. That assures us that we've done our job. We look forward to seeing you for your complimentary service when the time comes. Be sure to pop in and see Mark while you're here. He'll be happy to see you! Thank you again for your wonderful review. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

January 27, 2018

2018 traverse They worked with me in getting the exact car I wanted and excellent price on my new car and on my.trade in . Happy customer. More

by Anja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Cobb
Jan 31, 2018 -

Allen Chevrolet Cadillac responded

Anja, Thank you very much for the five-star rating and complimentary comments in your review. We sincerely appreciate it. Our team is glad that we could assist you in finding the right truck at the right price, with a good appraisal value on your trade. We strive to do this with every customer who comes to us for their automotive needs. Thank you for choosing Stanford-Allen Chevrolet and enjoy your truck! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

January 27, 2018

Excellent dealership Mark was extremely helpful, and answered all of our questions. Purchasing our new Silverado at Stanford Allen, with the assistance of Mark Williams, w More

by Tammy and Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Jan 31, 2018 -

Allen Chevrolet Cadillac responded

Tammy and Rick, Thank you so very much for the five-star rating and complimentary comments regarding Mark Williams. We are happy that we were able to serve you. We appreciate you allowing us to assist you with your automotive needs and are happy to add you to our growing list of satisfied customers. We look forward to a long-lasting relationship with your family and ours, because at Stanford-Allen you are a member of the family. Enjoy your new Silverado, take care and be safe. Sincerely, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

January 26, 2018

It was comfortable, not pressured. The salesman, Brandon Genovesi, was very helpful without applying pressure. His determination to help us was sincere and made it easier for us. John More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Murphy, Brandon Genovesi
Jan 26, 2018 -

Allen Chevrolet Cadillac responded

Sandy, Thank you so much for your complimentary review. Brandon and John will surely appreciate your kind words. We are grateful that you chose Stanford-Allen for your vehicle needs and look forward to a great relationship that lasts long into the future. We are here to serve you throughout your lease term and beyond. As you know, you get complimentary maintenance with your new vehicle. Our Service Center stands ready to serve you when your vehicle alerts you that service is due. You can expect the same great service from our crew there as well. Again, thank you for choosing Stanford-Allen and enjoy your new vehicle. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

January 26, 2018

Very pleasant Quick & easy. Very helpful. The staff was excellent & nice. Mark williams helped me so much. I word defenitly suggest him to my family & friends. Very More

by Sfrank1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Jan 26, 2018 -

Allen Chevrolet Cadillac responded

"Sfrank1973," Thank you so much for the five-star review and wonderful endorsement of Stanford-Allen Chevrolet. It looks as though you picked the perfect Silverado for yourself and we are happy that we were able to assist you in finding it. Stanford-Allen has made great strides in its customer service over the past several years and it shows in the number of positive reviews we've accumulated on this rating site as well as other social channels. We appreciate your acknowledgement of those efforts from Mark Williams. Remember, you get complimentary maintenance with your new Chevrolet and Stanford-Allen's Service Center staff would be happy to assist you with that as well. Thank you again and enjoy your Silverado! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

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