Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear "A Knitter," Thank you so much for your complimentary review of Stanford-Allen Chevrolet Cadillac and Craig Sauer in particular. Craig has been a staple in the Monroe community for literally all of his life. He knows the city, the county, the people and is happy to sit down and have a conversation about any of it. He takes such good care of his customers and is such a good guy that anyone would feel at-ease working with him. Thanks for referring family, friends and co-workers his way. Thank you especially for choosing Stanford-Allen. We truly appreciate your patronage. Enjoy your new truck, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

"Stock 71," Thank you for your kind review. Craig is a professional and he does an excellent job of getting the process through correctly, including transferring insurance and a full tank of gas. We appreciate you choosing Stanford-Allen Chevrolet for your Equinox lease. Welcome to the family! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

Allen Chevrolet Cadillac responded

"Bookemdano," Thank you for your highly complimentary review of Craig Sauer and Stanford-Allen Chevrolet! We appreciate you taking the time to let us know of your excellent experience. Craig is practically a household name in Monroe County and the surrounding areas with a long family history in the community. As you know from your experience, Craig is a hard worker who does his absolute best to serve each and every client with respect and professionalism that is rarely found in the sales industry. We appreciate you acknowledging his efforts. We are happy to know that you found the truck you were looking for and assure you that it will serve you well for years to come. Thank you again for choosing Craig Sauer and Stanford-Allen Chevrolet. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

Allen Chevrolet Cadillac responded

Boyd, Thank you for taking the time to post a review on DealerRater! We're especially happy that it included a five-star ranking! Mark Williams continues to build a great client list because of the exceptional customer service he provides. We get complimentary reviews from almost all of his customers and we appreciate adding you to that list. At Stanford-Allen Cadillac, we strive for 100% customer satisfaction and we will do what it takes to make every person who comes through our doors happy and at ease with the process, stopping to answer as many questions as needed along the way to make sure that each customer leaves the dealership feeling comfortable. Again, thank you for your kind review and enjoy that new Cadillac! Take care and be safe, Michelle J Hughes for the management staff at Stanford-Allen Cadillac

Allen Chevrolet Cadillac responded

Adam, Of course we care about your car-buying experience! That is the service we provide and we want to be excellent at it. It sounds as if we succeeded with you and that makes us very happy. Thank you for your kind review and for naming Alec Cobb specifically. It's nice to be able to tell our staff that someone recognized them for the service they provided, and we will be sure to let Alec know. We know that you will enjoy your new vehicle. Don't forget that you receive complimentary maintenance services on your new vehicle. When the time comes, we hope you'll think of Stanford-Allen. Our Service department is second to none and you will be treated promptly and efficiently. Thank you again for choosing Stanford-Allen. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

"scprgrl91," Thank you so very much for your kind review. We are happy that we were able to provide you with the best customer service ever! Your vehicle choice, the new Chevy Malibu, is an excellent one and we're sure that you will thoroughly enjoy it throughout your lease term. (It does look good on you in the photo) Our goal with every customer is to provide an exceptional experience and to be sure that everything from the paperwork to the technology is explained -- leaving no question unanswered. We are happy to know that Alec did his job well. Enjoy your new Malibu, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

Allen Chevrolet Cadillac responded

Sarah, While it is very unfortunate that you were in a position to have to buy two new vehicles within a year, we are very happy that we were able to assist in getting you into something that you felt comfortable with. Alec is very attentive to his customers, which is how he's managed to build a great list of loyal clients in a short time. He takes the time that is necessary to explain documents, review payments, teach the technology that is now in automobiles, and more. That is the sign of a great sales consultant and we are happy to have him on our team. We know that you will enjoy your new vehicle and we want you to know that we are here for you long after the papers are signed. If there is anything that you need throughout your ownership, Alec will be there to assist and/or guide you. Thank you for choosing Stanford-Allen Chevrolet Cadillac! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Stacey, Yours is the kind of review that really means so much to us. We can understand your apprehension in coming into a dealership alone and having not leased a vehicle before which is why we were so happy that you worked with Mark. At Stanford-Allen, we pride ourselves on the family feel the people who work there exude. We want you to feel like a treasured member of our ever-growing family, because you are. And that family feeling doesn't leave when you drive off in your new vehicle. We are here for you throughout your ownership experience, just let us know how we can help. Thank you for choosing Stanford-Allen Chevrolet. Enjoy your new vehicle, and be safe. Sincerely, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

CJ, Thank you for letting us know of your great experience with Mark Williams and Stanford-Allen Chevrolet. Love that Equinox! The color is awesome! We also thank you for choosing Stanford-Allen Chevrolet as your dealership and being a loyal customer. And referrals -- keep 'em coming. That is the best thing we could ask of a current customers, We know that you will love your Equinox and let us know if there is anything else that we can do for you. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

Allen Chevrolet Cadillac responded

Michael, Thank you very much for your complimentary review of Mark Williams and Stanford-Allen Chevrolet Cadillac. We are happy to know that you are happy. Don't forget . . . you get complimentary maintenance with your new vehicle and our Service department is ready when you are. When you vehicle alerts you that it's time for an oil change, come to the place where you know you'll get the service you deserve. Thank you again for your review and for choosing Stanford-Allen. We appreciate your business and look forward to a long relationship in both sales and service. Enjoy your new vehicle, take care and be safe, Michelle J Hughes for the management team of Stanford-Allen Chevrolet Cadillac