Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear Mark, Thank you so much for the wonderful review of Brian Nelson and Stanford-Allen Chevrolet. We sincerely appreciate you taking the time to let us know of your excellent experience. Brian is such a good guy and would never steer you wrong. We're happy that he was able to help you find a vehicle that fit your budget and know that, with regular maintenance, you'll be driving that Cruze for a good, long while. Thank you again for choosing Stanford-Allen Chevrolet. We are grateful for your business and hope to see you again in the future. In the meantime . . . Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

Allen Chevrolet Cadillac responded

"Jserven85," Thank you so much for the positive review of Brandon Blunt and Stanford-Allen Chevrolet. We are glad that we were able to put a deal together that fit your particular needs and budget. Brandon is knowledgeable and on top of current offers so that he can make sure he's getting the best deal possible for his clients. And he will be there throughout the term of your lease should you need anything. Thank you for choosing Stanford-Allen Chevrolet for your automotive needs. We look forward to seeing you again for your regular maintenance visits. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

Allen Chevrolet Cadillac responded

"Harley Guy," Thank you for your five-star review of Stanford-Allen Chevrolet Cadillac. We sincerely appreciate it. We are grateful for the positive comments about the dealership as a whole and you taking notice of how hard we work to make the dealership comfortable for our customers. We are a no-pressure dealership where everyone is treated respectfully and with a smile. We hope that you enjoy your new vehicle and that you'll tell you friends about us. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac PS - Sorry about our oil change center not being open on the weekend. The employees in that department put in so many hours already, it's difficult to ask them to give up their weekends too.

Allen Chevrolet Cadillac responded

Alexandra, WOW! What an endorsement of Craig Sauer! It's one we will gladly take. Craig is truly a great guy who pays close attention to his clients particular needs and does his absolute best to try and pair them up with the vehicle that best suits those needs. Sounds like he was successful in accomplishing that for you. Thank you for choosing Stanford-Allen for your new vehicle lease. We remind you that your new vehicle comes with complimentary maintenance, so when the time comes, you can trust Stanford-Allen's Service department to take great care of you. Congratulations and enjoy your new vehicle! And, feel free to tell your friends! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear "A Knitter," Thank you so much for your complimentary review of Stanford-Allen Chevrolet Cadillac and Craig Sauer in particular. Craig has been a staple in the Monroe community for literally all of his life. He knows the city, the county, the people and is happy to sit down and have a conversation about any of it. He takes such good care of his customers and is such a good guy that anyone would feel at-ease working with him. Thanks for referring family, friends and co-workers his way. Thank you especially for choosing Stanford-Allen. We truly appreciate your patronage. Enjoy your new truck, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

"Stock 71," Thank you for your kind review. Craig is a professional and he does an excellent job of getting the process through correctly, including transferring insurance and a full tank of gas. We appreciate you choosing Stanford-Allen Chevrolet for your Equinox lease. Welcome to the family! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

Allen Chevrolet Cadillac responded

Boyd, Thank you for taking the time to post a review on DealerRater! We're especially happy that it included a five-star ranking! Mark Williams continues to build a great client list because of the exceptional customer service he provides. We get complimentary reviews from almost all of his customers and we appreciate adding you to that list. At Stanford-Allen Cadillac, we strive for 100% customer satisfaction and we will do what it takes to make every person who comes through our doors happy and at ease with the process, stopping to answer as many questions as needed along the way to make sure that each customer leaves the dealership feeling comfortable. Again, thank you for your kind review and enjoy that new Cadillac! Take care and be safe, Michelle J Hughes for the management staff at Stanford-Allen Cadillac

Allen Chevrolet Cadillac responded

Adam, Of course we care about your car-buying experience! That is the service we provide and we want to be excellent at it. It sounds as if we succeeded with you and that makes us very happy. Thank you for your kind review and for naming Alec Cobb specifically. It's nice to be able to tell our staff that someone recognized them for the service they provided, and we will be sure to let Alec know. We know that you will enjoy your new vehicle. Don't forget that you receive complimentary maintenance services on your new vehicle. When the time comes, we hope you'll think of Stanford-Allen. Our Service department is second to none and you will be treated promptly and efficiently. Thank you again for choosing Stanford-Allen. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

"scprgrl91," Thank you so very much for your kind review. We are happy that we were able to provide you with the best customer service ever! Your vehicle choice, the new Chevy Malibu, is an excellent one and we're sure that you will thoroughly enjoy it throughout your lease term. (It does look good on you in the photo) Our goal with every customer is to provide an exceptional experience and to be sure that everything from the paperwork to the technology is explained -- leaving no question unanswered. We are happy to know that Alec did his job well. Enjoy your new Malibu, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

Allen Chevrolet Cadillac responded

Sarah, While it is very unfortunate that you were in a position to have to buy two new vehicles within a year, we are very happy that we were able to assist in getting you into something that you felt comfortable with. Alec is very attentive to his customers, which is how he's managed to build a great list of loyal clients in a short time. He takes the time that is necessary to explain documents, review payments, teach the technology that is now in automobiles, and more. That is the sign of a great sales consultant and we are happy to have him on our team. We know that you will enjoy your new vehicle and we want you to know that we are here for you long after the papers are signed. If there is anything that you need throughout your ownership, Alec will be there to assist and/or guide you. Thank you for choosing Stanford-Allen Chevrolet Cadillac! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac