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Allen Chevrolet Cadillac

Monroe, MI

4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,855 reviews

February 26, 2018

Great people. Friendly and easy to do business with. If your in the Toledo area go north to Monroe for your new Cadillac. The entire experience was as you would expect from a Cadillac dealer. Alec is gr More

by Vicxt5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Cobb
Feb 28, 2018 -

Allen Chevrolet Cadillac responded

"Vicxt5," Thank you for the recommendation and the five-star review! They both mean a lot to us at Stanford-Allen Cadillac. Alec is a conscientious sales consultant who does his best to get what his clients want and then working out a payment that fits into their budget. We are grateful that he was able to make both work for you and that you are now driving in style with your new XT5! Enjoy your new vehicle and please do tell your friends. It's less than half an hour from Toledo, so well worth the drive to get the special customer service that we offer. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Cadillac

February 23, 2018

personal and friendly Stanford Allen Chevrolet is a great place to buy your new car. Friendly service with everything done in house. Kyle was very helpful with our selectio More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE MASNEY
Feb 26, 2018 -

Allen Chevrolet Cadillac responded

Dear Ryan, Thank you so much for your excellent review of Kyle and Stanford-Allen Chevrolet! We appreciate you taking the time to let us know that your experience was an excellent one. Stanford-Allen Chevrolet strives for extreme customer satisfaction so it's nice to hear from those customers who let us know that our efforts made an impact. We know that you will enjoy your new pre-owned vehicle and we stand ready to assist you with your service needs should the need arise. We want you to know that we stand behind every vehicle we sell. Thank you again for the review. Please don't hesitate to reach out to us if there's anything more we can do! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

February 23, 2018

Great Experience! This is the second time we have worked with Mark Williams and he is great! Very knowledgeable and accessible if you have any questions or concerns. Hi More

by Mccloud89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Feb 26, 2018 -

Allen Chevrolet Cadillac responded

Mr McCloud, Thank you very kindly for your review of Mark Williams and Stanford-Allen Chevrolet. We're happy to hear that your experience was excellent. Mark is a great guy who truly works hard for his customers to get the vehicle they want at a price that fits their budget. We hope that, because of your relationship with Mark, you will send your family, friends and/or co-workers to him if they are in the market for a new vehicle. Rest assured, Mark will take excellent care of them too. Thank you again to choosing Mark Williams and Stanford-Allen Chevrolet! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

February 19, 2018

Thanks Jason!! I was in the market looking for new car or great used car for weeks. In that time frame I easily traveled to at least 6 different dealerships to look More

by Matt A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason White
Feb 21, 2018 -

Allen Chevrolet Cadillac responded

Dear Matt, Thank you so very much for your wonderful review!! That's quite a bit of praise for Jason White and Stanford-Allen Chevrolet Cadillac. We sincerely appreciate you taking the time to let us know of your excellent experience. Jason and the rest of the staff at Stanford-Allen treat every customer like family. We get review after review of customers saying that they have never been treated as well as they were treated at our dealership. We're so happy that you feel the same. Again, thank you for your review. We look forward to seeing you in the future. In the meantime, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

February 19, 2018

Thank You Mark Williams!! I am a returning customer because of the outstanding service and professionalism. This is my second vehicle from Stanford Allen, I’ve never had a bad More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Murphy- Finance Director, Mark Williams
Feb 21, 2018 -

Allen Chevrolet Cadillac responded

Robin, Thank you for your glowing review of Mark, John and the entire Stanford-Allen staff. We are pleased to hear that your experience was such a good one. At Stanford-Allen, the team works very well together and does it's absolute best to be sure that every customer -- from Sales to Service -- is pleased with the service they receive. It is our goal to work hard for our customers and it's great when those customers rate us as you did. Congratulations on your new vehicle. Enjoy the ride! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

February 14, 2018

Thank You Brandon Blunt and Stanford Allen Chevrolet Brandon Blunt was polite, courteous, and very helpful working with me. Best experience I ever had doing business with any dealership, will return agai More

by cosmo2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Feb 16, 2018 -

Allen Chevrolet Cadillac responded

Linda, Thank you so very much for your complimentary review of Brandon Blunt and Stanford-Allen Chevrolet. You look great standing next to your brand new Chevy Equinox! We're so happy that you had your "best dealership experience ever" with us. Stanford-Allen Chevrolet Cadillac has worked very hard to change the way residents of Monroe County and beyond think about buying a car. We've built a family of sales consultants who are very customer-oriented and try to make those customers feel that they are members of that same family. It sounds as if we've succeeded with you, and that makes us very happy. Thank you for choosing Stanford-Allen Chevrolet and enjoy your Equinox! Take care and be safe, Michelle J Hughes for the management staff at Stanford-Allen Chevrolet

February 12, 2018

Thank You Brian Nelson! Bought a 2017 used Chevy Cruze from Brian Nelson at Stanford Allen Chevrolet. I had been looking on Autotrader for a couple of weeks and narrowed it d More

by Mark Vann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Genovesi
Feb 14, 2018 -

Allen Chevrolet Cadillac responded

Dear Mark, Thank you so much for the wonderful review of Brian Nelson and Stanford-Allen Chevrolet. We sincerely appreciate you taking the time to let us know of your excellent experience. Brian is such a good guy and would never steer you wrong. We're happy that he was able to help you find a vehicle that fit your budget and know that, with regular maintenance, you'll be driving that Cruze for a good, long while. Thank you again for choosing Stanford-Allen Chevrolet. We are grateful for your business and hope to see you again in the future. In the meantime . . . Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

February 10, 2018

I loved the dealership and the people I worked with. My sales person Brandon Blunt was very kind and not at all pushy. They worked hard to get a loan I could afford. It was very pleasant. More

by Jserven85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Feb 12, 2018 -

Allen Chevrolet Cadillac responded

"Jserven85," Thank you so much for the positive review of Brandon Blunt and Stanford-Allen Chevrolet. We are glad that we were able to put a deal together that fit your particular needs and budget. Brandon is knowledgeable and on top of current offers so that he can make sure he's getting the best deal possible for his clients. And he will be there throughout the term of your lease should you need anything. Thank you for choosing Stanford-Allen Chevrolet for your automotive needs. We look forward to seeing you again for your regular maintenance visits. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

February 08, 2018

2018 Silverado Nice place to do business very friendly helpful and really clean showroom plenty of in stock vechiles to look at only negative I would say is the oil More

by Harleyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Cobb
Feb 12, 2018 -

Allen Chevrolet Cadillac responded

"Harley Guy," Thank you for your five-star review of Stanford-Allen Chevrolet Cadillac. We sincerely appreciate it. We are grateful for the positive comments about the dealership as a whole and you taking notice of how hard we work to make the dealership comfortable for our customers. We are a no-pressure dealership where everyone is treated respectfully and with a smile. We hope that you enjoy your new vehicle and that you'll tell you friends about us. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac PS - Sorry about our oil change center not being open on the weekend. The employees in that department put in so many hours already, it's difficult to ask them to give up their weekends too.

February 07, 2018

Goes Above and Beyond If you want someone who is personable while also extremely knowledgeable then Craig is your guy! Trustworthy & will get the price right no matter what More

by Alexandra17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Allen Chevrolet Cadillac responded

Alexandra, WOW! What an endorsement of Craig Sauer! It's one we will gladly take. Craig is truly a great guy who pays close attention to his clients particular needs and does his absolute best to try and pair them up with the vehicle that best suits those needs. Sounds like he was successful in accomplishing that for you. Thank you for choosing Stanford-Allen for your new vehicle lease. We remind you that your new vehicle comes with complimentary maintenance, so when the time comes, you can trust Stanford-Allen's Service department to take great care of you. Congratulations and enjoy your new vehicle! And, feel free to tell your friends! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

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