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Allen Chevrolet Cadillac

Monroe, MI

Overview
Employees
Reviews
Vehicles
4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,855 reviews

March 08, 2018

We worked until we found the deal that made sense! I came in knowing what I was looking for...when the numbers on my trade didnt meet my expectations we worked through all the options until we found a More

by CadillacATS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Jason White
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Mar 09, 2018 -

Allen Chevrolet Cadillac responded

Dear "CadillacATS4," Thank you for your kind review of Jason White and Stanford-Allen Cadillac. We're happy that everything could be worked out in order to get you in that new ATS! Stanford-Allen works hard to make the leasing/purchasing experience a good one for every client. We like to make our customers comfortable with the entire process before they sign any paperwork and happily drive away in their new vehicle. We thank you for choosing Stanford-Allen Cadillac for your vehicle needs. We look forward to seeing you for your complimentary maintenance when the time comes and wish you well in the meantime. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Cadillac

March 07, 2018

Great experience! Mark was very helpful in all aspects of our experience with purchasing our new car! He was also very patient with us, as we had our 1 year old and 7 y More

by Chanelolson
Recommend Dealer
Yes
Employees Worked With
Mark Williams
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Mar 12, 2018 -

Allen Chevrolet Cadillac responded

Dear Chanel, Thank you so much for your excellent review! We are grateful that you had the opportunity to work with Mark and that he, in typical fashion, took such good care of you. I'm sure that it's not easy car shopping with little ones and we really do all that we can to make the process smooth and easy so that you don't feel frustrated. Your main concern is your children and we get that! As long as you were satisfied with the process, that is all that we could ask for. If there are any unanswered questions, please don't hesitate to contact Mark. Thank you for choosing Stanford-Allen Chevrolet Cadillac and have an awesome day! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

March 05, 2018

Mark Williams was Awesome worked with us always pleasant . Mark always Pleasant, Respectful good salesperson we have a son and daughter plus me that have purchased a car from Mark in 2yrs. Happy with our cars More

by Patricia Sugg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, Mark Williams
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Mar 12, 2018 -

Allen Chevrolet Cadillac responded

Dear Patricia, What an excellent review! We appreciate it very much and know that Mark will be happy to hear that you were satisfied with his service. More than that, we appreciate your loyalty to Stanford-Allen Chevrolet! Three vehicles in the same family from the same sales consultant?! That's excellent and speaks to the good treatment you've received. We are happy to count you among our many satisfied customers. Enjoy your Equinox, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 05, 2018

Great customer service and overall experience Bradon went above and beyond to find a vehicle that had all the amenities I wanted and fit within my price range, within one day! Knowing that I was s More

by srisden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
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Mar 12, 2018 -

Allen Chevrolet Cadillac responded

Dear "srisden," Thank you so much for your complimentary review of Brandon Blunt and Stanford-Allen Chevrolet. We appreciate hearing back from customers when they've had such a good experience. We are grateful that we were able to meet your needs with both amenities and price and are happy to hear that you are enjoying your new vehicle! If we may be of further service, don't hesitate to contact Brandon (or any staff member) to assist you. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 05, 2018

Excellent experience Our overall experience was great. They really went to bat for me with the bank to get me a payment I could be comfortable with and were able to work w More

by UofMRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Murphy, Brandon Blunt
Report | Print
Mar 12, 2018 -

Allen Chevrolet Cadillac responded

Dear "UofMRN," Thank you for taking the time to send us such a complimentary review! We are happy to know that you were treated with respect and that we were able to meet your financial needs. That is our goal at Stanford-Allen Chevrolet. We know that you will enjoy your new, reliable transportation and are sure that you will think of us when it's time to move on to something else. We also offer you our Service department to stay current with your vehicle's maintenance so that it will run smoothly for as long as you own it, whether that's 10,000 or 250,000 miles. Thank you again for your 5-star review and your patronage. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 04, 2018

Great Experience Start to Finish. Searching for a new used car online the day before came across the one I liked. Called immediately to set up appointment the next morning. I was greet More

by Heath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE MASNEY
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Mar 12, 2018 -

Allen Chevrolet Cadillac responded

Dear Heath, We are so happy to hear that we were able to assist you in getting the car you wanted at an agreeable price. That's our goal with each customer who walks in the door. We appreciate your kind words for Kyle Masney and are sure that he will appreciate them too. It's always nice to hear from our satisfied customers. Enjoy your new used vehicle, take care and be safe, Michelle J Hughes for the management staff at Stanford-Allen Chevrolet Cadillac

March 01, 2018

Vehicle Purchase - Excellent Experience As soon as I walked into the dealership Mark, was the first one to welcome me. Mark, was very friendly and outgoing, from that point on based on my i More

by Impala 18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Report | Print
Mar 05, 2018 -

Allen Chevrolet Cadillac responded

"Impala 18," What a wonderful review! We are so grateful for your positive feedback and acknowledgement of Mark's efforts to make your leasing experience such a good one. Our highly-trained staff is there to make you feel comfortable and to inform you of all the new technology available in today's automobiles. It seems that there are constant new or improved items throughout the year and we do our best to stay on top of these changes so that we can inform our customers. We want you to know where to go for service, an oil change or, heaven forbid, collision work. We thank you for your glowing public review and appreciate any customers you can send our way. Enjoy your new Impala! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

February 28, 2018

Good staff I have purchased cars from Mark before, this is my 3rd one that he has sold me. He goes over and above to ensure that everything is gone over complete More

by BummerBob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Report | Print
Mar 02, 2018 -

Allen Chevrolet Cadillac responded

"BummberBob," Thank you for your complimentary review of Mark Williams and Stanford-Allen Chevrolet! We sincerely appreciate you publicly acknowledging our efforts to keep you a satisfied customer! With today's technology, it is imperative that all the new electronics are reviewed with a new car buyer. We want you to appreciate all that your new vehicle can do for you. We will be sure to let Mark know of your five-star review. We're sure he will be pleasantly surprised and honored. Enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

February 28, 2018

Great salesman, questionable service otherwise. I recently bought a 2018 Chevy Cruze Premium at Stanford-Allen Chevrolet Cadillac and I have to say I’m very pleased with my experience. Brandon Blunt More

by jabel9633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Murphy, Dan Smith , Brandon Blunt
Report | Print
Feb 23, 2018 -

Allen Chevrolet Cadillac responded

"Jabel," We are very grateful that you chose Stanford-Allen Chevrolet as your dealer of choice for your first car-buying experience. Our dealership and the staff goes out of their way to be sure that every customer is well taken care of and it sounds as if you were. Thank you for taking the time to review Stanford-Allen Chevrolet and Brandon Blunt. We are both very appreciative of the positive feedback and the five-star rating! Don't forget, you get complimentary maintenance service with your vehicle and our Quick Lube can take care of that for you and our Service department is there whenever you might need anything more. No matter what, you will receive the attention you deserve long after the sale. Just get in touch with Brandon and he'll take care of it. Thank you again! Enjoy your new Cruze!! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

February 27, 2018

We had a great experience - Mark was amazing! Mark was amazing - perfect customer service!! The finance process was amazingly simple and fast - much better than our previous experiences with the o More

by Rockie12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Report | Print
Feb 28, 2018 -

Allen Chevrolet Cadillac responded

"Rocky12," Thank you for such a wonderful review! We are very happy to hear that your visit was such a good one. Your new Traverse looks good on you! We're sure that you will enjoy the space, drivability and comfort of this SUV. Sometimes, a little extra room can bring everyone together. And that's a good thing! We thank you for choosing Mark Williams and Stanford-Allen Chevrolet as your dealer. We are always here to lend a hand or answer any questions you might have. Feel free to contact Mark and he will do all that he can to assist you. Don't forget, your new vehicle comes with complimentary maintenance and Stanford-Allen's Service department stands ready to serve you when the time comes. In the meantime, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

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