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Allen Chevrolet Cadillac

Monroe, MI

4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,855 reviews

March 27, 2018

Nice people to work with They go the extra mile to make sure that you are comfortable with the deal you get. I didn’t feel pressured at all and had a pleasant experience which More

by Haulinsteel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Mar 28, 2018 -

Allen Chevrolet Cadillac responded

Dear "Haulinsteel," We are so happy to hear that our family atmosphere was well received and that your experience with Brandon and Stanford-Allen Chevrolet was such a good one! We want all of our clients to feel the same way when they drive away in their new vehicle. And, our Service department is ready when you are due for your first oil change, which is complimentary with your vehicle. You'll see that family setting carries over to our Service personnel as well. Thank you for choosing Stanford-Allen Chevrolet for your new Silverado. We know that you'll love it over the long haul, but if you ever have any questions, please just reach out to us. We're here to serve you throughout your leasing experience. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 23, 2018

Hard Work Had an awesome experience at this place! We traded in 2 vehicles and leased 2 brand new Silverado 1500 LTZs. Kyle worked so so hard to make sure that More

by Stevel84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE MASNEY
Mar 26, 2018 -

Allen Chevrolet Cadillac responded

Dear Steve, Thank you so very much for your wonderful review! We appreciate hearing back from our clients, especially when they take the time to acknowledge the hard work of one of our Sales Consultants. We'll make sure we pass your review along to Kyle. Thank you for referring your Aunt too. We treat every customer the same way -- with respect, knowledge and a desire to meet their needs. We're very happy that we were able to do that for the three of you. Enjoy your Silverado's, and, don't forget, there is a maintenance package with each new vehicle and the staff at Stanford-Allen stands ready to assist you when the time comes. In the meantime . . . . . . take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 21, 2018

Great Experience Mark was very knowledgeable and his passion for his job was very noticeable. He took his time to make sure all our questions were answered. It was a p More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Mar 23, 2018 -

Allen Chevrolet Cadillac responded

Dear Gary, We are so pleased to hear that your experience with Stanford-Allen was such a good one. As you can see by the number of 5-star reviews regarding our dealership on this and other social sites, we work hard to maintain that rating. We sincerely appreciate your feedback and look forward to serving you again. Don't forget: your new vehicle comes with complimentary maintenance and our Service department stands ready to assist you when the time comes. Our Service staff will take very good care of you and your vehicle. Thank you again for choosing Stanford-Allen Chevrolet Cadillac! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

March 20, 2018

Great Experience! Great experience if leasing our first vehicle! Salesman was helpful and didn’t push us into any purchase! We will continue to work with Brandon. More

by m.songalewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Mar 21, 2018 -

Allen Chevrolet Cadillac responded

Dear M Songalewski , Thank you for your very nice review of Brandon and Stanford-Allen Chevrolet! We sincerely appreciate your feedback and are happy that you're happy. Don't forget, your Equinox comes with free maintenance and our Service department and quick lane oil change stand ready to service your vehicle when the time comes. You will experience that same treatment from our Service staff as you did from our Sales department. Enjoy your new Equinox, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 19, 2018

Fast and easy Got me into the vehicle I needed with the payment I wanted, fast! Mark is a knowledgeable salesman and takes great care of his customers. More

by Kris K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Mar 21, 2018 -

Allen Chevrolet Cadillac responded

Dear Kris, Thank you for your positive feedback regarding your experience with Stanford-Allen Chevrolet Cadillac. We are happy that we were able to accommodate not only the vehicle you wanted but at the price you needed. It sounds like Mark took good care of you and we always want to hear that. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

March 19, 2018

Kyle Masney My dad has always wanted a truck I helped him look at dealerships in Ohio found nothing but went to Stanford in Monroe MI never been there before wow More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE MASNEY
Mar 21, 2018 -

Allen Chevrolet Cadillac responded

Dear Fred, Thank you so much for your wonderful review! We are pleased that we could play a part in such a great story and assist in getting your father into the truck he really wanted. We are grateful for your acknowledgement of Kyle's efforts to assist you. He is a good guy who always does his best to help his clients. We're glad that this was true with you and your dad. We hope your father enjoys his truck for years to come. If there is anything else that we can do to assist you, please stop by or give Kyle a call. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 19, 2018

New Chevrolet Extremely knowledgeable & very helpful with workings inside the car. Best help yet. He knows his paperwork and processing the returned leases w/o a hi More

by Fw and Cl Oliger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Mar 21, 2018 -

Allen Chevrolet Cadillac responded

Dear Mr and Mrs Oliger, Thank you so much for your fine review of Mark Williams and Stanford-Allen Chevrolet Cadillac. We are happy to hear that your experience was a smooth one and that you were treated with the respect and knowledge you needed. At Stanford-Allen, we are there for you long after the sale so if any questions come up please contact Mark and he'll get it taken care of to the best of his ability. Thank you for choosing Stanford-Allen for your automotive needs. We appreciate your patronage and look forward to assisting you again in the future. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

March 16, 2018

New buyer I have been to a handful of dealership in the past month or so, this is one of the very few dealerships I was happy dealing with. I’ve had servers iss More

by Refundthelemon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Mar 21, 2018 -

Allen Chevrolet Cadillac responded

"refundthelemon," Thank you so much for your great review of Stanford-Allen Chevrolet! We are happy to hear that you were happy with the attention and service you received from Brandon during your vehicle search. Thank you for ultimately choosing our dealership from which to lease a new vehicle. Enjoy your new vehicle and don't forget that it comes with free maintenance for a designated amount of time. When your vehicle alerts you that it's time for an oil change, our Service department stands ready to assist you. Thank you again for choosing Stanford-Allen. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 15, 2018

Helpful and understanding I am given the rating I'm giving because they were understanding patient kind hopeful with every situation that stood in front of us they handled it W More

by 19761972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Mar 21, 2018 -

Allen Chevrolet Cadillac responded

"19761972," Thank you for your wonderful review! We sincerely appreciate you taking the time to let us know of your good experience and the 5-star rating. Our team at Stanford-Allen Chevrolet really does an excellent job of making clients feel like they are part of the family and, in a way, they are. Welcome to the Stanford-Allen family! We're sure that you will enjoy your new Silverado and we are happy to have assisted you in your vehicle search. Enjoy! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

March 10, 2018

Awesome dealership Has a really pleasant experience with Stanford Allen. From the beginning to the end, they went above and beyond what any other dealer I’ve dealt with More

by Moravitz23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Allen Chevrolet Cadillac responded

Dear "Moravitz23," Thank you for such a kind review of Brian Nelson and Stanford-Allen Chevrolet Cadillac. We appreciate you taking the time to let us know of your experience. The entire staff at Stanford-Allen works hard to make sure that every customer is pleased with the buying/leasing process by making sure all questions are answered, all the paperwork is explained and the vehicle options are reviewed prior to leaving the lot. We're happy to hear that Brian did all of these important things and that you were satisfied with the process. Enjoy your new vehicle! Don't forget, every new vehicle comes with a complimentary maintenance program that you can have serviced at Stanford-Allen. We would appreciate the opportunity to serve you. Sincerely, Michelle J Hughes for the management staff at Stanford-Allen Chevrolet Cadillac

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