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Allen Chevrolet Cadillac

Monroe, MI

4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,855 reviews

April 28, 2018

Friendly Service My family were well taken care of while shopping for a new vehicle to lease. We had many questions that our sales representative was eager to answer, More

by ChevyGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Genovesi
April 28, 2018

Very professional and friendly Had a great experience with Brandon Genovesi selling my existing vehicle and buying a Cadillac. Would highly recommend. Only had my new car for one More

by Karen Maurer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Genovesi
Apr 30, 2018 -

Allen Chevrolet Cadillac responded

Dear Karen, Thank you very much for your wonderful review of Brandon Genovesi and Stanford-Allen Cadillac! We are happy that we were able to provide you with excellent service and a brand new Cadillac. We're sure you will enjoy it throughout your ownership experience. We sincerely appreciate when our customers take the time to go to DealerRater and rate their experience with us, especially when it is so complimentary. We thank you and will make sure that Brandon sees it. Thank you for choosing Stanford-Allen Cadillac for your new vehicle. You can rest assured that you got the best deal possible. Enjoy your new Cadillac. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Cadillac

April 28, 2018

Great This is my third lease from Chevy and I have been happy with each one. You always leave feeling satisfied with a great deal. Highly recommended. More

by Cassjenn23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Apr 30, 2018 -

Allen Chevrolet Cadillac responded

Dear "Cassjenn23," Thank you very much for the 5-star rating and your complimentary review. We're sure that Mark will be happy to know that you are happy. At Stanford-Allen Chevrolet, we do our best to get you in the vehicle you want for a price you can afford, and would never steer you in the wrong direction. We've been in business long enough to know that if you're not honest it will come back to bite you, so we don't engage in that type of behavior. You can also rest assured that we are here to help throughout your ownership experience, no matter what the question or situation. Contact Mark at any time and he will take care of it for you. Thank you again for choosing Mark Williams and Stanford-Allen Chevrolet for your leasing agent. We appreciate your business and look forward to serving you again. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

April 24, 2018

Good service People at the dealership were very nice when i walked in. Mark Williams really helped me find the right vehicle at the price i was looking for. More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Apr 30, 2018 -

Allen Chevrolet Cadillac responded

Dear "Satisfied Customer," Thank you for your complimentary review of our staff at Stanford-Allen Chevrolet Cadillac. We are pleased to know that you got what you wanted and more! Mark has a reputation of hard work and getting the customer into a lease payment they can afford. There is nothing phony about Mark. He's the real deal! Thank you as well for choosing Stanford-Allen for your new car lease. We appreciate your business and hope to serve you again in the future. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

April 24, 2018

My New Truck Just want to let everybody know that it was a great experience working with Mark Williams! I have work with Tim Stoddard in the past. Tim became th More

by Brian Musgrove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but the financial person was very helpful and professional as well !!, Tim Stoddard, Mark Williams
Apr 30, 2018 -

Allen Chevrolet Cadillac responded

Dear Brian, Thank you for letting us know that your experience with Stanford-Allen, and Mark Williams in particular, was a good one. We strive to make every opportunity we have to serve our community the best automotive experience our customers have ever had. It sounds as though we did that for you and we thank you. We certainly hope that you didn't feel that Tim "passed you off" as a bad thing. As you found out, Mark is very capable and will work just as hard as Tim did to be sure you are completely satisfied. Again, thank you for choosing Stanford-Allen. If you need anything, please don't hesitate to give us a call. Enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

April 20, 2018

Fantastic Dealership I bought my new Malibu while working primarily with Brandon G and was extremely satisfied with my experience. As a first time buyer he helped a lot by More

by Jacob Walerius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Genovesi
Apr 23, 2018 -

Allen Chevrolet Cadillac responded

Dear Jacob, Thank you for your kind review of Brandon and Stanford-Allen Chevrolet Cadillac. We're happy that he was able to assist you in getting into a new lease that you felt good about and had your questions answered. We do our best to treat every customer with that same courtesy -- explaining the many options that are available, not just in vehicles but in payments also. We want everyone to feel comfortable with all of their selections. We know that you will enjoy your new vehicle and are happy to count you among the many customers who choose Stanford-Allen as their preferred dealer. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

April 20, 2018

Beyond Hospitable! I was recommended to check this location out by Ben Almester, and I’m so glad I did. I was going to sign elsewhere and had spoken briefly in passing w More

by JMMunoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Almester, Brandon Genovesi
Apr 23, 2018 -

Allen Chevrolet Cadillac responded

Dear JM Munoz, Welcome to the family! At Stanford-Allen, our motto is to treat each customer as we would a family member, and it sounds as if Brandon did just that! We thank you for acknowledging his efforts and are happy that you were at ease with your final vehicle decision. It's sad, really, that there are so few "honest" car salesmen in the world, but we think you would agree that it's nice when you find the good ones -- all of which reside at Stanford-Allen for Monroe County and the greater Toledo area. Our success depends upon it and references like yours help to achieve our high standards. Again, we thank you for your review and wish you all the best until the next time around. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

April 19, 2018

Highly recommend them Best dealership experience my husband and I have had in 20years. Stanford-Allen Chevrolet is hands down the best! Our salesman was awesome! He went ab More

by Equinox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Financial guy, Brandon Blunt
Apr 20, 2018 -

Allen Chevrolet Cadillac responded

Dear "Equinox," Thank you very much for the 5-star review. We appreciate it very much and look forward to seeing you again for your regular maintenance. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

April 19, 2018

New vehicle purchase Mark Williams is the most outstanding sales man I have ever worked with. I had a limited amount of time to complete the sale (2.5 hours). Mr. Williams More

by Joncarr91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Apr 20, 2018 -

Allen Chevrolet Cadillac responded

Dear "Joncarr91," Thank you so very much for the wonderful review of Mark Williams and Stanford-Allen Chevrolet. We truly appreciate hearing good news. Mark is a fabulous Sales & Leasing Consultant, as you can see by the number of positive reviews on this and other social sites. We appreciate adding you to his growing list of satisfied customers. Thank you for choosing Stanford-Allen, where your vehicle leasing experience is like no other dealer in the area. We appreciate you! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen

April 19, 2018

Turned in and released Jason helped me with everything today. I turned in my lease vehicle, first vehicle I leased, and released a new one. He was extremely helpful and got More

by Lisa Vincent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason White
Apr 23, 2018 -

Allen Chevrolet Cadillac responded

Dear Lisa, Thank you so much for your positive review of Jason White and Stanford-Allen Chevrolet Cadillac. We appreciate hearing from our satisfied customers. We are happy that Jason was able to get you into a new vehicle today and that you were pleased with the new lease. Enjoy it! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

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