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Allen Chevrolet Cadillac

Monroe, MI

Overview
Employees
Reviews
Vehicles
4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,855 reviews

May 19, 2018

Outstanding service The service I received was 2nd too none! I always dred looking for a new vehicle, it’s just too time consuming! But not this time! Never had to haggle More

by Woodrow72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
Report | Print
May 21, 2018 -

Allen Chevrolet Cadillac responded

Dear "Woodrow72," We appreciate your wonderful review of Stanford-Allen Chevrolet and are happy to have you as part of our growing list of satisfied customers! We love hearing from our customers, especially when they have such good things to say. At Stanford-Allen, we do our best to treat every client like family. You can count on that treatment every time! Thank you for choosing Stanford-Allen Chevrolet for your new vehicle! We are here to serve you, so if you need us, simply reach out. Enjoy your new vehicle, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

May 18, 2018

Leasing another car This is the third lease car that we have gotten through this dealership,and seven cars from my immediate family. Each experience has been very profess More

by Mickey D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Genovesi, Tim Stoddard
Report | Print
May 21, 2018 -

Allen Chevrolet Cadillac responded

Dear Mickey D, Thank you! Thank you! THANK YOU for being such a great customer! We can't begin to tell you how much we appreciate your loyalty! We are happy to hear that our staff takes such good care of you! We want you to consider us part of your family, as you are a member of ours. Let us know if there is anything else we can do for you. We are here to serve you! Enjoy your latest new vehicle, take care and be safe, Michelle J Hughes for the management staff at Stanford-Allen Chevrolet Cadillac

May 18, 2018

GREAT Experience, GREAT Service! Derek Berg helped me through the process and he was PHENOMENAL! He was attentive, knowledgeable, friendly, and patient. I have had experiences with ca More

by ddegnan11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
Report | Print
May 21, 2018 -

Allen Chevrolet Cadillac responded

Dear "ddegnan11," Thank you so very much for your kind review of Derek and the dealership as a whole. We are very appreciative of the positive feedback we receive from our customers! We are happy to hear about the care shown you by Derek and that he was able to get you into the car of your dreams. These are the stories we enjoy the most. Thank you for taking the time to rate us here. Testimonials from other customers help us to build our business. Enjoy your new vehicle, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

May 16, 2018

Top of line service from entrance to exit! And still going! I’ve been so happy with my experience from when I stepped into the dealership to this exact moment (1 week later) Sales:I bought my car from Mark More

by A21murphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Murphy, Mark Williams
Report | Print
May 21, 2018 -

Allen Chevrolet Cadillac responded

"A21murphy," WOW! What a wonderful review!!! We are so happy to hear that your experience with Mark Williams, John Murphy and the rest of the staff at Stanford-Allen Chevrolet Cadillac left such an impression on you. We do our best to make every customer feel that way and we are so pleased that you acknowledged our efforts. Stanford-Allen Chevrolet Cadillac has had a total rebirth by hiring the right people for the right job, educating our staff and striving for a greater presence in the Monroe-Toledo area. We can assure you that these factors will also be expressed with any new clients you can send our way. We love referrals!!! Again, thank you for your wonderful review and for choosing Stanford-Allen for your vehicle needs. We're here to serve you, no matter the issue. Simply give us a call. In the meantime, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

May 14, 2018

Thank you Stanford -Allen Chevrolet! I was upside down with my car loan but thanks to Brandon Blunt, some good rebates and Stanford-Allen Chevrolet I was able to drive away in a beautiful More

by CSheehan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Report | Print
May 16, 2018 -

Allen Chevrolet Cadillac responded

C Sheehan, Thank you for your generous rating and kind words. Brandon is quite good at helping people in the same position you were get into a new vehicle with a payment that works with their budget. We're glad he was able to assist you too. Thank you for choosing Stanford-Allen Chevrolet as your local dealer. We look forward to a long-lasting relationship with you. Remember, you receive complimentary maintenance on your new Trax. Our Service department is here to assist with that as well. Thank you again. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

May 07, 2018

New lease My 2017 Cadillac XT5 was totaled in an accident: within in days Tim and Brandon found another XT5 a year newer and same lease payment as before. I can More

by Stokie10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, Brandon Blunt
Report | Print
May 09, 2018 -

Allen Chevrolet Cadillac responded

Dear "Stokie10," Thank you so very much for kind review! We are so happy that we were able to help you out so quickly and efficiently. Our goal at Stanford-Allen is to go above and beyond in providing exceptional service to all our customers. While we occasionally miss the mark, more often than not we get excellent reviews such as yours and we greatly appreciate it. Tim and Brandon make a great team and both work very hard to make sure every client is completely satisfied. We are glad to count you among those clients. Enjoy your new XT5! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Cadillac

May 06, 2018

sales experience This was our second new vehicle purchase with Stanford-Allen. Two different salesmen; both provided excellent service. From their sales department to More

by selizhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Report | Print
May 09, 2018 -

Allen Chevrolet Cadillac responded

Dear "selizhall," Thank you for your wonderful review of Mark Williams and Stanford-Allen Chevrolet Cadillac. We sincerely appreciate you taking the time to let us know of your excellent leasing experience. We are also grateful to you for your loyalty. When we are fortunate enough to earn the trust of our returning customers, they begin to feel like family to us -- and in a way they are. They are members of the Stanford-Allen family. We appreciate your compliments regarding Mark as well. He's a great guy and truly does his best to take very good care of every client who walks through our doors. Thank you for choosing Stanford-Allen for your new vehicle. Enjoy! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

May 04, 2018

Great Service! This is the second time I've been to Stanford-Allen to lease a new vehicle and it was a great experience. Everyone was extremely knowledgeable and hel More

by Honeybee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Report | Print
May 07, 2018 -

Allen Chevrolet Cadillac responded

Dear "Honeybee," Thank you so much for your wonderful review of Mark Williams and Stanford-Allen Chevrolet Cadillac. We are happy to hear that we were able to meet your expectations and that you are now in your second new vehicle from us. We know that everyone is busy these days and we try very hard to be respectful of our clients time. It's nice to know ahead of time what that expectation is so that we can put the wheels in motion before the customer arrives. That helps tremendously. We thank you for returning to Stanford-Allen for your vehicle needs and look forward to serving you in the future. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

May 01, 2018

Purchase of new car This was first time buying from Stanford-Allen Cadillac. Couldn’t be happier with Brandon Blunt, my salesperson. He was very knowledgeable in everyth More

by Gerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Murphy in finance was awesome. All went very smooth. , Brandon Blunt
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May 02, 2018 -

Allen Chevrolet Cadillac responded

Dear Gerry, Thank you for your wonderful review! We will pass it along to Brandon and we are sure that he will be pleased. Welcome to the GM family! We know that you are going to enjoy your new XT5! It is a wonderful vehicle that handles well and looks stylish. We hope this is the beginning of a long relationship and that we can keep you as a loyal customer year after year. The technology has really advanced in today's automobiles, which is why we are always available should you have any questions. You can also stop in during regular business hours. We are here to serve you! Again, welcome to the family and enjoy your XT5! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Cadillac

April 30, 2018

Great Job Brandon was very helpful and courteous. I will be a returning customer in the future for more business with this team. Great work everyone! Thanks f More

by Jlshankleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, Brandon Blunt
Report | Print
May 02, 2018 -

Allen Chevrolet Cadillac responded

Dear "Jlshankleton," Thank YOU for such high praise for Brandon and the entire Stanford-Allen team. We appreciate hearing from our customers, especially when it's regarding such a great experience. We are grateful for your loyalty and would love it if you could recommend us to your friends, family and co-workers who might be in need of a new vehicle. They will get the same great deal that you got! Referrals mean a lot to us! We're happy that you're happy and we are here to serve you at any time during your lease period and beyond. Don't hesitate to contact us with any questions you might have. Thanks again and enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

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