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Allen Chevrolet Cadillac

Monroe, MI

4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,855 reviews

June 12, 2018

Great customer service! Brandon Blunt was awesome to work with, I would highly recommend this salesman. He took time & patience in finding the right vehicle for me. It’s so c More

by Dekbhart3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, Brandon Blunt, John Murphy
Jun 13, 2018 -

Allen Chevrolet Cadillac responded

Dear "Dekbhart3," Thank you so much for your kind review of Brandon Blunt and the Stanford-Allen Chevrolet team! We love hearing from our customers, especially when we've earned a 5-star review!! We know you're going to love your new Equinox, and, yes it is a lovely color! If you have any questions at any time please give Brandon a call. Also, with your complimentary oil change and tire rotation, please keep our Service Center in mind. Thank you in advance for telling you friends, family and co-workers about Stanford-Allen and any direct referrals to Brandon. We sincerely appreciate it. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

June 07, 2018

Love our Colorado.! Wonderful buying experience..! Mark Williams is the best ever.. He was so helpful to us and was able to answer all of our questions and concerns.. H More

by coloradojana62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Jun 08, 2018 -

Allen Chevrolet Cadillac responded

Dear "coloradojana62," Thank you very much for your kind review. We appreciate you taking the time to let us know of your good experience with Mark and the Stanford-Allen team. The biggest compliment you. or any customer, can give us is to let us know that they would recommend us to friends, family and co-workers. When that happens, we know we're doing it right, so thank you for that as well. We know that you will enjoy your new vehicle and want you to know that we are here to assist with the maintenance schedule and, heaven forbid, any body shop issues that may arise. We are here to serve YOU, so please call if you need us. Thank you again for your wonderful review! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

June 07, 2018

Excellent customer service from Mark Williams What a great experience dealing with my second lease from Stanford-Allen Chevrolet. Mark Williams was excellent to work with putting a deal together More

by wmark64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, Mark Williams, John Murphy
Jun 08, 2018 -

Allen Chevrolet Cadillac responded

Dear "wmark64," WOW! What a wonderful review! Thank you so much. We're very happy to hear that your second lease with us went as well as your first. We do our best to make your leasing experience second to none because we want you to come back to us year after year knowing that you will be treated right. We appreciate you taking the time to post your review on DealerRater. We know your free time is short and that you need to make the best use of it and are flattered that you used some of that time to compliment us. Enjoy your new Trax! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

June 05, 2018

Silverado Great no hassle stress free car buying. Second car I purchased from Stanford Allen and will be returning they made the whole process super easy More

by Ctcoreytaylor2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, Mark Williams
Jun 08, 2018 -

Allen Chevrolet Cadillac responded

"Ctcoreytaylor2," Thank you so much for your kind review! We appreciate hearing from our customers, especially when they've had the great experience that you had. Please let your friends, family and co-workers who might be in the market for a new vehicle of your hassle-free leasing process at Stanford-Allen Chevrolet Cadillac. We love referrals! Thank you for your loyalty too. We are grateful for your patronage and look forward to seeing you again in the future. In the meantime, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

June 02, 2018

I bought my Traverse! Would like to thank my son for referring me to Dan Smith who referred me to Derek. Derek was very helpful and knowledgeable when we came to test drive More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Smith and the guy who helped determine how we would fix the bumper., Derek Berg, John Murphy
Jun 06, 2018 -

Allen Chevrolet Cadillac responded

Dear Debbie, WOW! What a wonderful review of Derek Berg and the Stanford-Allen Chevrolet staff! We are grateful that you took the time to let us know of your great experience. We truly do try our best to take care of our clients efficiently and expediently. We know that your time is valuable. We are respectful of our customers' wanting their questions answered to their satisfaction prior to signing any documents. That's the way we do business at Stanford-Allen. We are not a "hard-sell" dealership. We want you to feel like family when you leave, knowing that, if you need us, we will be there. Thank you for choosing Stanford-Allen as your dealership. We appreciate you putting your trust in us to serve you. Enjoy your new vehicle, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

June 01, 2018

Incredible! Brandon found me a great deal on an equinox! More than that, he had everything ready for me when I arrived (I called ahead). I took the vehicle for a More

by Carla1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Genovesi, John Murphy
Jun 06, 2018 -

Allen Chevrolet Cadillac responded

Dear Carla, Thank you so much for your wonderful review of Brandon and Stanford-Allen Chevrolet! We appreciate you taking the time to let us know that you had a great experience. We do our best to keep on top of new information about vehicles, financing and the like so that when a client comes in or calls, we have the latest information at the ready. Our sales staff undergoes training many times throughout the year so that we can serve our clients better. Thank you again for naming Brandon specifically. We will be sure he knows that you sent in this review. Enjoy your new Equinox, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

May 31, 2018

Very good experience Great experience with Brandon. Was extremely patient and knowledgeable. Worked all day to make sure we walked out happy- which we did! Highly highly r More

by Kobsenica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Jun 01, 2018 -

Allen Chevrolet Cadillac responded

Dear "Kobsenica," Thank you for taking the time to respond to our request for a review. We dearly appreciate hearing from our satisfied customers! Brandon is building quite the reputation for excellence in new vehicle leasing and customer service and we are very happy to have him as part of our team. We're happy that he was tenacious in getting you the best deal possible. Thank you for choosing Stanford-Allen Chevrolet Cadillac for your new vehicle lease. Our service doesn't stop when you drive off the lot. If there is anything that we can help you with throughout your lease experience, please contact Brandon and he will assist you. Enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

May 31, 2018

Absolutely Satisfied ! Our sales person Derrick Berg was up front and honest, he asked the right questions and had the right answers to ours ! Thanks also goes to everyone a More

by 2018 Silverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg, John Murphy
Jun 01, 2018 -

Allen Chevrolet Cadillac responded

Dear "2018 Silverado," Thank you for selecting Stanford-Allen Chevrolet for your new vehicle. We are happy to hear that you were comfortable with your lease and that Derrick was able to answer any questions that you had. We do our best at Stanford-Allen to be sure you have the best new vehicle lease experience possible. We appreciate hearing that you did. Enjoy your Silverado, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

May 29, 2018

Love my Equinox!!! Always a pleasure to see Derek he is awesome!! Every one was very nice to me.the showroom was nice and clean. Over all experience was excellent 😊 More

by QueenChristine 😊
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Murphy, Derek Berg
May 30, 2018 -

Allen Chevrolet Cadillac responded

Dear "QueenChristine," Thank you so much for the 5-star review and your wonderful comments about Derek! We sincerely appreciate hearing from you. At Stanford-Allen you are not just a client, but are a member of our family. All clients are treated as such and that's what makes us different. We are not hard sell! We take things at the client's pace and do our best to accommodate not only pricing but the clients desired make, model and options. We're glad that your experience fell into that category and are grateful for your business. Again, thank you for your kind review. Enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

May 25, 2018

Hassle free! Derek showed me the vehicles I was interested in without any high pressure sales tactics. Once I had made my decision, he assisted me through the buy More

by Dawn S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
May 25, 2018 -

Allen Chevrolet Cadillac responded

Dear Dawn, Thank you so much for your kind review and complimentary message about Derek at Stanford-Allen Chevrolet Cadillac. Our dealership as a whole works hard to make every customer who walks in the door feel like a member of our family. We are honest, hard-working people who want the best for our clients. We know that car dealers sometimes earn a bad reputation, but at Stanford-Allen we are trying to change that, and when we hear from customers like you we know that it's working. Thank you very much for choosing Stanford-Allen Chevrolet Cadillac. We're here for you should you ever need assistance. Just give us a call. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

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