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Allen Chevrolet Cadillac

Monroe, MI

4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,855 reviews

July 06, 2018

Amazing I started out looking for a new used car online and all over town, just hoping to find someone who was selling a decent car. I never really trusted de More

by Aduffey10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Jul 06, 2018 -

Allen Chevrolet Cadillac responded

Dear "Aduffey10," What a wonderful review!!! We are so happy that you chose Stanford-Allen Chevrolet Cadillac to walk into! You probably noticed that we are not like the typical dealership. The training we provide for our employees goes outside of the normal training of most dealerships. We want to stand out. We want to be better. We want to earn your business. We will be here for you throughout your vehicle ownership. No matter the issue, Brandon is your guy. We know that when you're ready for your next vehicle, you can put your trust in us, and we are happy to serve you. Enjoy your vehicle, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

July 06, 2018

Derek was very helpful! I love my new car, thank you Derek Berg at Stanford-Allen for helping me make the correct choice. They were very friendly, patient and helpful in maki More

by Alexa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
Jul 06, 2018 -

Allen Chevrolet Cadillac responded

Dear Alexa, Thank you for your wonderful review of Derek Berg and Stanford-Allen Chevrolet! It is so nice to hear from our happy customers! Thank you for choosing Stanford-Allen for your new vehicle. We hope that you will keep us in mind for all of your Service needs as well. We're sure that will be a great experience too. If there is anything you need from us in the meantime, please don't hesitate to contact Derek. We are here to serve you! Thank you again and enjoy your new ride. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

July 06, 2018

Amazing! I love my new car! Derek is and has been always very helpful and reliable, so thankful that he helped me and my family yet again! More

by Kvanderham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
Jul 06, 2018 -

Allen Chevrolet Cadillac responded

Dear "Kvanderham," Thank you so much for your review of Derek Berg and Stanford-Allen Chevrolet! It sounds like he did a great job in helping you select a new Chevrolet and that makes us very happy. We appreciate you choosing Stanford-Allen Chevrolet for your new vehicle and would appreciate any referrals you can send Derek's way. When people comment on your new vehicle, let them know that Derek is the man and Stanford-Allen is the place to go!! Enjoy your new vehicle, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

July 05, 2018

Stanford Allen's the best! My mother and I both purchased our vehicles here and have been treated wonderfully by everyone involved. I looked at Friendly Ford and was completely More

by Must<3DogsLaura
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Berg, John Murphy
Jul 06, 2018 -

Allen Chevrolet Cadillac responded

Laura, Thank you so very much for your kind review. The Stanford-Allen experience is a special one -- where the customer is king and the staff are trained in how to make each client a priority. We're glad that you noticed and have selected Stanford-Allen to be your dealer of choice in the future. We appreciate that you gave us the opportunity to serve you and look forward to working with you again. In the meantime, if you need anything, please don't hesitate to contact Derek. He'll be happy to help. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

July 05, 2018

Derek went above and beyond the call of duty for us today. He did everything we asked him to do for us. Very pleased with the service he provided. More

by Flashman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg, John Murphy
Jul 06, 2018 -

Allen Chevrolet Cadillac responded

Dear "Flashman," We appreciate the kind review you submitted regarding your experience at Stanford-Allen and with Derek Berg. It's nice to hear when clients enjoy the Stanford-Allen experience because we do our best to make every client a priority. Since the Stanford family bought in to Allen Chevrolet, we have instituted protocols that our staff has managed to work into their daily work plan. One of those protocols is to do our very best to make every customer a happy one. We are glad to know that you felt that Derek went above and beyond because that's what we want all of our customers to feel. This is not the typical leasing/purchasing concept. We thank you for choosing Stanford-Allen and look forward to working with you again in the future. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

July 02, 2018

New lease Working with Mark Williams was a pleasant and enjoyable experience. He had everything ready when we got to the dealership and was very knowledgeable a More

by Roxanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Jul 02, 2018 -

Allen Chevrolet Cadillac responded

Dear Roxanne, Thank you for your wonderful review of Mark Williams and Stanford-Allen Chevrolet Cadillac. We are happy to hear that all went well during your lease experience. Complimentary reviews such as yours make our staff feel appreciated and confident in what they are doing and there are no words to express our gratitude. Enjoy your new Silverado! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

June 21, 2018

Havana Silverado Brandon was extremely patient kind while I made up my mind what I wanted to lease. He was so helpful knowledgeable about the vehicles I questioned! More

by Tkelly66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Genovesi, John Murphy
Jun 22, 2018 -

Allen Chevrolet Cadillac responded

Dear "Tkelly66," Thank you for your kind review of Brandon and Stanford-Allen Chevrolet Cadillac. We sincerely appreciate hearing from you. The sales staff at Stanford-Allen take the additional time to study up on vehicle options, current incentives and finance possibilities so that when a client asks questions, they know the answers. It's an investment in themselves to be on top of the ever-changing world of automotive. We're happy that you recognized Brandon's knowledge of all things related to your leasing process and helped you to feel comfortable with your final decision. Again, thank you -- and don't forget to tell your friends, family and co-workers about Brandon and your experience with us. We love referrals! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

June 18, 2018

Quick transaction Mark Williams took care of everything on the phone and all I had to do when I got to the dealership was sign the papers More

by Casino12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams, John Murphy
Jun 20, 2018 -

Allen Chevrolet Cadillac responded

Dear "Casino12," Thank you so much for rating Stanford-Allen on Dealer Rater. We sincerely appreciate you taking the time to let us know that you were completely satisfied. Mark does an excellent job of putting things together to make the time spent at our dealership manageable for our clients. We know that everyone is busy, so if we can make your experience short and sweet, we're all for it. We do our best to make each customers experience with us a flawless one and it sounds as if Mark did a pretty good job of that for you. Thank you for acknowledging his efforts. Enjoy your new vehicle, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

June 17, 2018

Great Dealership Let me start by saying, it was the service and body shop that led us to Stanford Allen. We are a loyal GM family and will buy GM until the day we die More

by GM family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt, John Murphy
Jun 18, 2018 -

Allen Chevrolet Cadillac responded

Dear "GM family," What an incredible review! Thank you so much for being so thorough and complimentary! At Stanford-Allen Chevrolet, we strive to make every customer experience an excellent one, and we are happy to hear that Brandon took such good care of you. Our dealership is definitely different than most and it is our people and their will to make each client a happy that separates us from the rest. Thank you for acknowledging that and for choosing Stanford-Allen Chevrolet for your vehicle needs. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

June 14, 2018

Great as always! Great experience, really worked with us to get the best deal. Been going to this dealership for about 14 years. Great service all the way around! More

by Chevy2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2018 -

Allen Chevrolet Cadillac responded

Dear "Chevy2018," Thank you for your wonderful endorsement of Craig Sauer and the Stanford-Allen team. We are grateful for your positive review and 5-star rating. And, of course, for your referral of our dealership to your friends, family and co-workers. We're happy to have been able to get you into the vehicle of your choice for a payment that you could manage. It's what we do! Thank you for choosing Stanford-Allen! Enjoy your new vehicle, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

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