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Allen Chevrolet Cadillac

Monroe, MI

4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,855 reviews

July 28, 2018

Great experience Brandon Blunt was fantastic to work with. My wife and I came in just to look around with no notice. Brandon was informative and helpful. When we came More

by Twroberts85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt, John Murphy
Jul 31, 2018 -

Allen Chevrolet Cadillac responded

Dear "Twroberts85," Thank you so much for such a wonderful review of Brandon Blunt, John Murphy and the Stanford-Allen staff. We truly appreciate your kind words and will be sure to pass them along to our crew. At Stanford-Allen Chevrolet Cadillac, we do our absolute best to make every client comfortable with their lease or purchase and make sure that all questions are answered prior to paperwork processing so that the client is well-informed. It is our duty to be sure that there are no surprises. Know that you can contact Brandon at any time during your ownership experience and he will be happy to assist you in any way that he can. Thank you for choosing Stanford-Allen Chevrolet Cadillac, take care and be safe. Sincerely, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

July 27, 2018

Very good Brian was amazing, we told him what we wanted and he made it happen! Very friendly, would definitely recommend him to friends and family in the future More

by Lyndsey123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

Allen Chevrolet Cadillac responded

Dear Lyndsey, Thank you for your review of Brian Nelson and Stanford-Allen Chevrolet Cadillac. We appreciate you putting your trust in us and look forward to serving you throughout your ownership experience. Brian has been in the automotive business for quite some time. He knows his stuff and is very good at walking clients through the process, as you know. The fact that you feel comfortable recommending him to family, friends and co-workers says an awful lot about how you were treated, and we love to hear that! Thank you again, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

July 20, 2018

Customer first attitudes Very satisfied with my new car lease. This is the third vehicle I’ve leased from this dealer in two years and I’ve had a good experience each time. Th More

by pauladavelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams, John Murphy
Jul 20, 2018 -

Allen Chevrolet Cadillac responded

Dear "pauladavelle," Thank you for your glowing review of Mark Williams and Stanford-Allen Chevrolet Cadillac. We are glad to know that the issue that arose was handled swiftly and in your favor. We sincerely appreciate your loyalty to Stanford-Allen and are grateful for you recommending that others to choose us to. That means so much. Enjoy your new vehicle, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

July 19, 2018

Best I've experienced Brandon Blunt helped me in more ways than I could imagine, helped me get out of my old beat up car to a brand new lease, I couldn't have asked for any More

by Thocor14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Jul 20, 2018 -

Allen Chevrolet Cadillac responded

Dear "Thocor14," We are so grateful to you for your wonderful review. We are happy to hear that Brandon was able to take care of all you needed taken care of. Getting a new vehicle is a big deal and we are so happy to have been able to play a part in your most recent experience. Congratulations to you! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

July 17, 2018

Great Brandon was very friendly and helpful in finding the exact car we wanted within our price range. I would definitely recommend him to anyone I know. More

by ThatGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Jul 18, 2018 -

Allen Chevrolet Cadillac responded

Dear "That Guy," Thank you for reviewing your experience with Brandon and Stanford-Allen Chevrolet Cadillac. We appreciate you taking the time to let us know that all went well with your leasing process. Brandon will continue to take care of you should you need assistance at any point during your lease term. Give him a call if anything arises. Thank you for letting us know that you will be recommending Brandon to your friends, family and co-workers. Referrals are the most we can ask for. Enjoy your new vehicle, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

July 16, 2018

Great Service I went into the dealership and was assisted by Brandon Blunt. He was so knowledgeable and very professional. I had driven several other cars in the ar More

by Executive mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt, John Murphy
Jul 16, 2018 -

Allen Chevrolet Cadillac responded

Dear "Executive Mom," Thank you for your high ranking regarding your experience at Stanford-Allen Cadillac. We are happy that you're happy. We know that you can go anywhere to buy or lease a vehicle. That's why we have to be better than your average dealer. Our Sales Consultants are knowledgeable, courteous and highly-trained so that they can assist any client, not only through the informational phase of car-buying, but through the instructional phase as well. You need to know how to operate your vehicle! Thank you for acknowledging Brandon and his efforts to assist you. Know that you can contact him at any time during your ownership experience and he will be there to help. Congratulations on your new vehicle! Take care and be safe, Michelle J Hughes for the management staff at Stanford-Allen Cadillac

July 14, 2018

Out of state sale I live in Chicagoland and couldn’t drop by for a test ride. I depended on Jason the salesman. We exchanged a few phone calls and he described the vehi More

by Baseballfan36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Almester sales manager, Jason White
Jul 16, 2018 -

Allen Chevrolet Cadillac responded

Dear "Baseballfan36," Thank you for your outstanding review of Jason, Ben and Stanford-Allen Chevrolet Cadillac. We sincerely appreciate it. Our dealership is different than the competition. We want every customer who walks in our door to feel at home and comfortable enough to ask the questions they need answered prior to making that final decision. Each Sales Consultant is highly-trained and plays a very important role in giving our clients the "Stanford-Allen experience." We appreciate you acknowledging the efforts of Jason and Ben and thank you for choosing Stanford-Allen Chevrolet Cadillac. Enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

July 11, 2018

Wouldn’t buy or service our vehicles anywhere else! Brandon Genovesi our salesman has always treated me and my family with the very best customer service. I leased my Silverado and being my first lease More

by knay016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Brandon Genovesi, John Murphy
Jul 13, 2018 -

Allen Chevrolet Cadillac responded

Dear "knay016," Thank you for your outstanding review of Brandon Genovesi and Stanford-Allen Chevrolet Cadillac. We are happy to have been able to serve you for both of your vehicle leases. Brandon has received many accolades as one of our top sales and leasing consultants and we are happy to add yours to the list. In recommending Brandon, you are giving him the highest quality of praise available and we are sure than he will be very appreciative. Also, you should know that the Stanford-Allen Service Team is ready for you whenever you are in need of quality maintenance of your new vehicles. To keep them running well you should use only GM-approved parts, including your oil changes. Remember, you get two oil changes and tire rotations on us! Not a bad deal. Thank you again for choosing Stanford-Allen Chevrolet Cadillac. We appreciate your business and are happy to count you among Brandon's many satisfied customers. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

July 11, 2018

Highly recommend! Chris is service is so helpful and always treats me and anyone I send there with the best customer service. The first time I had brought my previous v More

by knay016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHRIS TRPEVSKI
Jul 13, 2018 -

Allen Chevrolet Cadillac responded

Dear "knay016," Thank you for your complimentary review! Chris works very hard and is not often recognized in a public forum, when he deserves to be. He spends time with customers to explain any repairs that are necessary on their vehicles and then oversees the implementation of those repairs. He is courteous, conscientious and kind and we thank you for acknowledging those qualities. Stanford-Allen has been building great customer service practices so that the client can experience concierge service in an automotive atmosphere. We don't want clients to feel like they're at a dealership, which can be stressful. We want customers to know that they are among friends, and Chris definitely does that very well. Thank you for choosing Stanford-Allen and we hope to see you again in the future. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

July 10, 2018

Very good experience. Very professional Sale person was very professional and Very helpful with any questions and explained how to use and set up everything in our new vehicle. Any one I kno More

by Jamiedebbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Jul 11, 2018 -

Allen Chevrolet Cadillac responded

Dear "Jamiedebbie," Thank you for taking the time to write in to us to let us know of your excellent experience with Mark Williams. As you can see by the number of referrals and complimentary reviews that Mark receives, he really knows his stuff!! We would certainly be grateful for any new customers you can send Mark's way. Rest assured that he will treat them with the same respect and professionalism that he did with you. Thank you for choosing Stanford-Allen and enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

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