Back

Allen Chevrolet Cadillac

Monroe, MI

4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
Contact Dealership

15180 South Dixie Hwy

Monroe, MI

48161

Directions

By Type

Showing 1,855 reviews

August 26, 2018

Best Customer Service Ever!!!!! I really had an amazing experience at Stanford Allen. They really went above and beyond in helping me with selecting a vehicle that fit my needs as we More

by Teresa M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe , Tim Stoddard, Jason White, John Murphy
Sep 05, 2018 -

Allen Chevrolet Cadillac responded

Dear Teresa, Thank you for your exceptional review. We are so happy to hear that you were well taken care of. That is our #1 priority -- to provide the best customer service available in Monroe and the greater Toledo area. Please tell you friends, family and co-workers who might be interested in a new or used vehicle that they will get great service and attention from Stanford-Allen Chevrolet Cadillac. Thank you also for the personal recognition of Brian, Jason, John and Tim. They will be happy to know that you felt strongly enough about the service they provided to mention them by name in your review. Welcome to the Stanford-Allen Chevrolet family!! You're going to love being a "Chevy Girl!" Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

August 24, 2018

Treated us like family We had a wonderful experience! We could not have been happier with the customer service that Derek gave us or the quality of our new Silverado! Derek More

by heathfleem@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
Aug 24, 2018 -

Allen Chevrolet Cadillac responded

Thank you so very much for your wonderful review!!! We could not be happier to hear a review as well thought out and specific as yours. Our staff, especially Derek, will be happy to know that you were completely satisfied with the service you received from him. We look forward to seeing you again in the future. Enjoy your new Silverado, take care and be safe! From your friends at Stanford-Allen Chevrolet

August 21, 2018

Love my Malibu I have wanted a Malibu since I sat in one when we were purchasing my husbands truck last year. The opportunity came up to get one yesterday and I coul More

by Sarah Erdmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason White, John Murphy
Aug 24, 2018 -

Allen Chevrolet Cadillac responded

WOW Sarah! Thank you so much for that incredible review! We know that Jason and John will be very grateful for your individual recognition of their efforts and that you were made to feel so comfortable you came back again for your Malibu. Please let your friends, family and co-workers know where to go if they are in the market for a new or used vehicle. Stanford-Allen, Jason and John stand ready to serve them, as you know from personal experience. We sincerely appreciate your generous review and look forward to serving you again in the future. Enjoy your new vehicles! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

August 17, 2018

Fast friendly service. I came in wanting to look at a specific used vehicle. The staff were friendly and supportive and did not "push" me to purchase something different. Th More

by bowtietruckguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Aug 17, 2018 -

Allen Chevrolet Cadillac responded

Dear "BowTieTruckGuy," (I like your name!!) More importantly we are so pleased that you were happy with the service you received from Brandon Blunt and Stanford-Allen Chevrolet Cadillac. We do try to make our clients feel comfortable not only because of the welcoming atmosphere but more so with our staff. We want clients to be able to ask any question and get a straightforward answer. We want clients to feel completely at home and to know that they are among "family." The Stanford-Allen family. Thank you for giving us the opportunity to serve you. We appreciate your business and look forward to seeing you again in the future. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

August 17, 2018

Great experience Very welcoming when I arrived, listened to my needs and helped find the perfect truck for me. Spent extra time finding all discounts and rebates and r More

by JesseG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Genovesi
Aug 17, 2018 -

Allen Chevrolet Cadillac responded

Dear Jesse, Thank you so much for your incredibly nice review. We sincerely appreciate that you took the time to let us know of your Stanford-Allen experience. We believe that it is our responsibility to be fair and honest with our clients and review all payment options available to them for the lease or purchase of a new vehicle. We want you to be happy and comfortable when you drive off the lot. And, our service doesn't stop there. At any time throughout your ownership experience, we are available to assist you with a simple phone call. Thank you again for your 5-star review. We are grateful to you for trusting us with your automotive needs. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

August 17, 2018

Amazing Always go to Stanford-Allen. Wouldn't get a new car anywhere else. Craig and Tim are the Best! I was trading in a Silverado and wanted to see deals More

by Kristian01a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard
Aug 17, 2018 -

Allen Chevrolet Cadillac responded

Dear Kristian, Thank you so very much for your wonderful review! Craig and Tim are seasoned professionals who do the best that they can to get the best deal available for our clients vehicle of choice. You've made an excellent decision in the Chevy Tahoe. We're sure that you will enjoy it throughout your lease term. We are grateful that you've made Stanford-Allen your dealer of choice and will do all that we can to continue to reward your loyalty with excellent pricing and service. Enjoy your new Tahoe, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

August 06, 2018

My experience Bought this car after Brandon was willing to work with me on the price. For only being 22 yrs old he’s quite a mature young man! So far so good ... ha More

by New Camaro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, Brandon Blunt
Aug 10, 2018 -

Allen Chevrolet Cadillac responded

Dear "New Camaro," I had that same Camaro, but mine was a 2016!!! Absolutely LOVE the color. That's beside the point. Thank you for your positive review of Brandon Blunt and Stanford-Allen Chevrolet. We sincerely appreciate you taking the time to write in and your complimentary evaluation of our dealership and staff. We know that you are going to truly enjoy your Camaro. It's a great sports car and we rarely get complaints about its performance. Just be sure to maintain it and you will get years of enjoyment out of it. Thank you for choosing Stanford-Allen Chevrolet! Enjoy your day! Take care and be safe, Michelle J Hughes for the management staff at Stanford-Allen Chevrolet

August 03, 2018

Perfect car, perfect salesman We were very impressed with our experience! The dealership was clean and welcoming. Derek was friendly and personable. He listened to our concerns, an More

by lesowatsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, Derek Berg, John Murphy
Aug 06, 2018 -

Allen Chevrolet Cadillac responded

Dear Les, Thank you kindly for your fantastic review! We are so happy to hear that you were treated so well and that Derek was able to assist you in finding the new vehicle you were looking for. At Stanford-Allen Chevrolet Cadillac, we like to make our dealership feel like home. We want all of our customers to feel relaxed and comfortable instead of stressed out as happens with other dealerships. We appreciate you mentioning it in your review. Derek is gaining quite a great reputation for treating all of his customers the way he treated you, which makes him a great sales consultant. Please let your friends, family and co-workers know of your wonderful experience when they are in the market for a new vehicle. Derek appreciates referrals! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

August 02, 2018

Honest and willing to work with Customers I started by connecting with the sales teams just to understand what was possible in regards to early lease buyout. Within 30 minutes we reconginzed t More

by Kthomp4122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, John Murphy
Aug 03, 2018 -

Allen Chevrolet Cadillac responded

Dear "Kthomp4122," Thank you for your incredible review of our Stanford-Allen Chevrolet staff! It is so nice to hear your story and to know that you were completely satisfied with the process. We're happy that you're happy! And, we must say, you are now driving one great vehicle! We're so grateful that you chose Stanford-Allen Chevrolet to shop for a new vehicle and a way out of your GMC. We were pleased to be able to get you what you wanted and save you some money. Tell your friends, family and co-workers where you got your awesome SUV (because they will ask). We always appreciate referrals. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

July 31, 2018

Exceptional experience! I called in the morning and had my new vehicle by 5 pm. Brandon gave superior service! They were able to achieve the payment and terms of lease that I More

by grayson35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt, John Murphy
Aug 01, 2018 -

Allen Chevrolet Cadillac responded

Dear Grayson, We love it when that happens! We are happy that we were able to get you into a new vehicle so quickly and are appreciative of your excellent review. And the excellent service you received doesn't stop when you drive off the lot. Should you need assistance during your ownership experience, simply contact Brandon and he'll do all that he can to assist you. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

...
169
...