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Allen Chevrolet Cadillac

Monroe, MI

4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,855 reviews

October 23, 2018

2017 Chevrolet Equinox Purchase - Outstanding! I started working with Jason White remotely via email in regards to a 2017 Equinox that I was interested in. There were other Equinoxes in my area wh More

by bks586
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben in Finance, Jason White
September 26, 2018

2018 Silverado Mark Williams was an excellent salesperson. Mark found the perfect Silverado for my husband, the correct color, engine & accessories. Would recommend More

by jpluff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Sep 26, 2018 -

Allen Chevrolet Cadillac responded

Dear M/M Pluff, So wonderful to hear that you got exactly the Silverado you were wanting! We're happy the we could be of assistance in your search and that you met Mark Williams along the way. Mark is available to you anytime throughout your ownership experience so don't hesitate to reach out to him for any reason. He'll be happy to help. Thank you for choosing Stanford-Allen Chevrolet. We appreciate your business and look forward to having another loyal customer in the Stanford family! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

September 22, 2018

ABSOLUTELY PERFECT I will always do business with this dealership. They are amazing! Mark and everyone else was so kind and helpful! I’m so happy with my new car! More

by Cheyenne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben , Mark Williams, John Murphy
Sep 24, 2018 -

Allen Chevrolet Cadillac responded

Dear Cheyenne, We are so happy to hear that you were happy with the experience you had in getting a new vehicle from Stanford-Allen Chevrolet and Mark Williams. We are glad that you felt so comfortable that you'll return again. Stanford-Allen Chevrolet is that rare dealership that makes you feel completely at home as soon as you walk in the door. There are no high pressure sales people here. We like to take our time with clients and make them comfortable with the entire process of selecting a vehicle that suits their needs and then making the payment fit their budget. We are so grateful for your business and we look forward to working with you again in the future. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

September 08, 2018

Great Service and knowledgeable employees Brandon was great to deal with and made the process of find the right truck easy. Everyone was very friendly and very knowledgeable. I would defianet More

by Diesel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, Brandon Blunt, John Murphy
Sep 17, 2018 -

Allen Chevrolet Cadillac responded

Dear "Diesel," Thank you very much for your kind review. We appreciate your recognition of Brandon and his efforts to get you the vehicle you wanted easily. At Stanford-Allen, we do our best to make every customer comfortable and not pressured. In fact, the dealership is recognized as one of the best in the area and we work very hard to maintain the high level of confidence we've gained. Therefore, you can feel comfortable sending any friends, family or co-workers to us because you know how we do business. Thank you for choosing Stanford-Allen Chevrolet Cadillac. We truly appreciate your business and look forward to working with you again in the future. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

September 04, 2018

First time buyer, great experience. I recently bought my first car from Stanford-Allen and I was extremely pleased with the whole experience. Being that it was my first car buying experi More

by Anorr77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Bryant, John Murphy
Sep 17, 2018 -

Allen Chevrolet Cadillac responded

Dear "Anorr77," What a great review! Thank you so much, especially for recognizing the efforts of Kyle and John to get this done for you. We're happy that we were able to accommodate your work schedule and your budget. And we want you to know that we will be there for you throughout your ownership experience. These are the things that set us apart from other dealerships. At Stanford-Allen Chevrolet Cadillac we put the customer first ALWAYS! Thank you for choosing Stanford-Allen and congratulations on your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

September 04, 2018

Great experience! I was treated great at this dealership my trade in was graded fairly and I was given a good deal on a certified used Cadillac ats that I'm currently d More

by Depth33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Bryant
Sep 17, 2018 -

Allen Chevrolet Cadillac responded

Dear "Depth33," Thank you for your wonderful review of Kyle and Stanford-Allen Chevrolet Cadillac. We are always happy to hear that our customers are happy. Of course we would appreciate those referrals you mentioned, and you can rest easy knowing that anyone you send our way would be treated with the same fairness and professionalism that you received. We have built our reputation on how well we are graded on social media and customer referrals and are happy that you feel confident enough to make those referrals. We hope you continue to enjoy your ATS and congratulations! Take care and be safe, Michelle J Hughes from the management team at Stanford-Allen Chevrolet Cadillac

August 31, 2018

Amazing experience!! We will be back! Spur of the moment decision for a new lease. We Had great service from start to service. We had to bring our two little boys with us -which was not id More

by JackieM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, Jason White, John Murphy
Sep 17, 2018 -

Allen Chevrolet Cadillac responded

Dear Jackie, Thank you so much for taking the time to respond to our survey request. We are thrilled to hear that you had such a great experience with our staff. Jason, Tim and John are just good people. They are the same inside of work as they are outside, and that speaks volumes about their character. You can never go wrong working with them. We appreciate the opportunity to serve you and want you to know that you can call us anytime for anything. We are here to help. Thank you for choosing Stanford-Allen Chevrolet Cadillac! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

August 30, 2018

Ask for Brandon! Brandon was very helpful in helping me get out of my old lease which I was coming up on my miles for and getting me into a new one within my budget. V More

by EB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Sep 17, 2018 -

Allen Chevrolet Cadillac responded

Dear "EB," We are so happy to hear that Brandon was able to come to you with a payment that fit your budget on a vehicle you wanted. We do our best to assist clients like you who might be ahead of schedule on their mileage, but are not so close to the end of their lease. We sincerely appreciate any referrals you can send our way! When your friends, family and co-workers ask where you got your new vehicle, please be sure to mention Brandon. That way you know that your referrals will get the exact same treatment you received. Another great thing about Stanford-Allen is that even if Brandon is not available for some reason, any member of our sales team can assist a client. We work as a team here, and each employee follows the same principals with regard to customer service. Thank you for choosing Stanford-Allen and enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

August 29, 2018

Beyond impressed I was referred by family to Jason White to purchase my new SUV. He went above and beyond to make sure everything went perfect, as quickly as he good b More

by asoden1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason White, John Murphy
Sep 17, 2018 -

Allen Chevrolet Cadillac responded

Dear "asoden1212," Thank you so much for that glowing review of Jason White and Stanford-Allen Chevrolet Cadillac. We are so happy to hear that your experience with our staff was exceptional. We do our best to be sure that every customer drives out of our lot feeling confident that they made the right choice -- not only in a vehicle but in a dealership as well. Please know that if you have any questions during your ownership, Jason is just a phone call away and will do all that he can to assist you. Thank you for choosing Stanford-Allen. We sincerely appreciate your business. Take care and be safe, Michelle J Hughes for the management staff at Stanford-Allen Chevrolet Cadillac

August 28, 2018

Great Customer Service Brandon, Tim, and John were all so very helpful. Always eager to assist me with the details of my purchase, and never pressured me like many other dea More

by AlanaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard, Brandon Blunt, John Murphy
Sep 17, 2018 -

Allen Chevrolet Cadillac responded

Dear Alana, Thank you for your kind review of Stanford-Allen Chevrolet and Brandon, Tim and John! We sincerely hear that you are 100% confident in our staff. Please know that the care you experienced during your most recent visit does not stop with the delivery of your Chevy Trax. We will be here for you in the long run, should you ever need us. We want our customer service to be better than anything you've experienced in the past. Thank you for choosing Stanford-Allen Chevrolet and enjoy your new Trax! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

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