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Allen Chevrolet Cadillac

Monroe, MI

Overview
Employees
Reviews
Vehicles
4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,855 reviews

November 24, 2018

Excellent Experience Our Sales person ( Craig Sauer ) went over and beyond to assist us with the leasing of our current vehicle. My family will only go to Stanford- Allen More

by rbaarstad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Murphy
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Nov 26, 2018 -

Allen Chevrolet Cadillac responded

Thank you so much for your wonderful public endorsement of Stanford-Allen Chevrolet Cadillac and Craig Sauer! We appreciate it when our customers let us know of their good experiences -- and we do our best to be sure that every person who walks in our doors, calls us on the phone or emails us for information notices that our staff are well-educated in our products and are not at all pushy. We know that we are there to serve YOU, not the other way around. We welcome you to the Stanford-Allen family and look forward to serving you in the future. Enjoy your new ride! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

November 23, 2018

Excellent service, professional, yet relaxing atmosphere I received one initial contact call from Mark Williams after an inquiry into leasing an Equinox. Mr. Williams was professional, very accommodating a More

by Lrichter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
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Nov 26, 2018 -

Allen Chevrolet Cadillac responded

Dear L Richter, WOW! Thank you! What a fantastic review of Mark Williams and Stanford-Allen Chevrolet Cadillac! We sincerely appreciate you taking the time to let us know that all went well. Thank you too for referring customers to us. Rest assured, they will receive the same treatment you did because that's the way we do business here. We would never push anyone into something they didn't want or couldn't afford. We want your car-buying experience with us to be flawless. Again, thank you for letting us know that you had such a great experience. Enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team of Stanford-Allen Chevrolet Cadillac

November 20, 2018

Superior Service Mark was very helpful getting me into a vehicle that was affordable and meet my needs. He listened to all the top requests I had to lease this vehic More

by TKP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Report | Print
Nov 26, 2018 -

Allen Chevrolet Cadillac responded

Dear TKP, We're are happy to hear that you are happy with your leasing experience through Mark Williams and Stanford-Allen Chevrolet Cadillac. We appreciate you choosing our dealership to assist you with your lease and are glad to know that Mark was so helpful. Enjoy your new ride, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

November 19, 2018

First time car buyer Stanford Allen Cadillac was one of three car dealership I went to and the salesman there was by far better then the other . The salesman had more info More

by Jacob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason White, John Murphy
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Nov 26, 2018 -

Allen Chevrolet Cadillac responded

Thank you so much for your complimentary review of Jason White and Stanford-Allen Chevrolet Cadillac! We sincerely appreciate you letting us know of your excellent experience! Thank you as well for choosing us of the three dealerships you visited. We are so happy that we had the vehicle you wanted and that Jason was patient with you. Our goal at Stanford-Allen is to make every clients' experience with us a good one -- without pressure or gimmicks. Enjoy your new vehicle and thank you again for choosing Stanford-Allen Chevrolet Cadillac!

November 19, 2018

A+ service We always have a great experience at Stanford allen. Mark took great care of us and made sure all our questions were answered. John also took the tim More

by Cadidid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams, John Murphy
Report | Print
Nov 26, 2018 -

Allen Chevrolet Cadillac responded

Thank you very much for your review of Stanford-Allen Chevrolet Cadillac. Your kind words let us know that we are doing a good job taking care of our customers and we're happy to count you among them. Enjoy your new vehicle, take care and be safe! Michelle J Hughes for the management team of Stanford-Allen Chevrolet Cadillac

November 15, 2018

First Time Buyer Jason and his team at Stanford-Allen were nothing but helpful for a first time buyer. As a 22 year old trying to buy their first adult purchase, it wa More

by Lizzie96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason White
Report | Print
Nov 26, 2018 -

Allen Chevrolet Cadillac responded

Dear Lizzie, We are so happy that we were able to assist you with your first car-buying experience! We are the perfect dealership for those new to the process because we are patient, knowledgeable, friendly and honest. Those are qualities you won't find at other dealerships. Jason is a hard-working sales consultant who stays on top of his customer requests and, once he finds what they need in the price range they can afford, he really goes to work, as you witnessed. We want you to be a loyal customer and you should know that you will be treated with the same respect every time you come to us for a new vehicle, used vehicle and service. Enjoy your "first" vehicle from what we hope will be many! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

November 13, 2018

Overall good experience Mark is extremely nice and explains everything very well. It took me several months to decide which car I wanted and finally found the one. He kept up More

by ECK01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Report | Print
Nov 26, 2018 -

Allen Chevrolet Cadillac responded

"ECK 01," Thank you for your kind review of Stanford-Allen Chevrolet Cadillac. It is only through input from our customers that we can improve our relationships with all of our clients. Mark is an excellent representative of our company and our promise to our customers -- no pressure, highly knowledgeable vehicle sales and service. Thank you for letting us know of your experience with him. We're sorry about the delay in the Financing Department. As you saw, there are so many documents that must be signed in order to purchase or lease a vehicle, and if there is a mistake on one of those forms, it means all of them must be reprinted. Sometimes we have that happen but do our best to minimize it. Still, your time is valuable and we respect that. Thank you for choosing Stanford-Allen Chevrolet Cadillac! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

October 29, 2018

Great experience Derek Berg took great care of me in purchasing my first lease! He made everything easy to understand and helped me find the exact car I wanted with al More

by Lindseyherdon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
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Nov 09, 2018 -

Allen Chevrolet Cadillac responded

Dear Lindsey, Thank you so much for your kind review of Derek Berg and Stanford-Allen Chevrolet! We sincerely appreciate you taking the time to let us know that you were completely satisfied with the service you received. We are so happy that we were able to assist with your first lease and we hope that this is one of many vehicles that you lease through Stanford-Allen Chevrolet Cadillac. You will find our customer service to be excellent even three years into your lease process. It's the way we do business! Enjoy your new Chevrolet! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

October 26, 2018

First XT4 purchase! Unlike any other dealership-Outstanding I called the dealership approx. five months ago and had the distinct pleasure of being transferred to Brandon Blunt. I knew right away he and I would More

by aagalea614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Report | Print
Nov 05, 2018 -

Allen Chevrolet Cadillac responded

Dear "aagalea614," What a fantastic review!! How wonderful of you to give so much credit to Brandon and to acknowledge the extra effort he put into making your dream come true! We love this story! It is a sales consultant's job to keep in contact with their customers, but Brandon goes beyond the normal routine. He truly puts a lot of care into finding the right vehicle for the right price at the right time. We are proud to have him as a member of our team. Thank you for taking the time to tell us your story. We love a happy ending and are so pleased to know that Brandon was able to provide it. Enjoy your XT4. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Cadillac

October 24, 2018

Pre-owned purchase The dealership and all their employees treat my family like their own. Always willing to work with us, they go the extra mile to make sure we are co More

by eye460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Smith, Tim Stoddard, John Murphy
Report | Print
Oct 31, 2018 -

Allen Chevrolet Cadillac responded

Dear "eye460," Thank you so much for your incredible review! How wonderful to know that our dealership has brought you back time and time again and that they've welcomed you into the family fold. We want all of our customers to feel like part of our family so we're happy to know that we've succeeded with you. Thank you for acknowledging the efforts of Brian Nelson, John Murphy and Tim Stoddard -- our "dream team." We'll make sure they know of your complimentary review. Enjoy your new vehicle, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadilla

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