Back

Allen Chevrolet Cadillac

Monroe, MI

4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
Contact Dealership

15180 South Dixie Hwy

Monroe, MI

48161

Directions

By Type

Showing 1,855 reviews

April 23, 2020

Just wondering what good it does to make an appt and get there and it’s first come first serve. Makes no sense!!! With the socially distancing, I assumed everyone was making an appt. so we wouldn’t be near More

by LISA_BRUCK
Recommend Dealer
Yes
Employees Worked With
Chuck Holland
Apr 27, 2020 -

Allen Chevrolet Cadillac responded

Lisa, we apologize that you were told to make an appointment instead of first come. We will make sure that everyone is aware that there is no appointment necessary for oil changes. Sincerely, John Allen, GM

April 21, 2020

Excellent Sales Team We were pleased to find a Malibu that met our needs and Alayna worked very hard in the rain to explain about the car and your dealership. She worked More

by RJCOUSINEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

Allen Chevrolet Cadillac responded

RJ, congratulations on your new Malibu. Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that Alayna was able to assist you successfully. We thank you for choosing Allen Chevrolet Cadillac & we hope to see you again soon! Sincerely, John Allen, GM

April 17, 2020

The purchase of my new vehicle went very well with all the changes that were in effect during this uncertain time. My salesman was awesome. He was the key in this success story. More

by MAXWELLHOUSE763
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Apr 17, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for taking the time to share your shopping experience. We'll be sure to thank the team for their care. Your business is very much appreciated and we hope to work with you again! Sincerely, John Allen, GM

April 03, 2020

We were traveling from GA and hit something on the road that damaged the tire and wheel. They came up with all the parts needed. More

by Nowactive
Recommend Dealer
Yes
Employees Worked With
The guy running the tire service area
Apr 07, 2020 -

Allen Chevrolet Cadillac responded

It was unfortunate that you had some trouble on the road but we were happy to assist and get you back on your travels. Thank you for choosing Allen Chevrolet Cadillac and we appreciate the positive review. Sincerely, John Allen, GM

April 02, 2020

They Called to get my truck in early. Done in reasonable amount of time. Truck came back very clean. Very satisfied with the service I had. More

by gheck1
Recommend Dealer
Yes
Employees Worked With
Tim in service
Apr 03, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the five star rating and for sharing your feedback. We are pleased to know that you had a very satisfying service experience with us. We hope to see you again in the near future. Stay safe. Sincerely, John Allen, GM

March 27, 2020

I will be bringing my cruz back.The service and fast and efficient. The employees were polite..The place was clean..u could wash ur hands More

by brandy.vansickle
Recommend Dealer
Yes
Employees Worked With
The men in service
Mar 27, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review, Brandy. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit. Sincerely, John Allen, GM

March 27, 2020

All good always. We’ve purchased three Cadillac’s and one Chevrolet in the past 8 years and it’s been all good service. Pleasure working with everyone More

by heartsinohio
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the positive feedback! We are happy to know of your repeated business that you've received an outstanding experience at our dealership. We hope that you will contact us again soon! Sincerely, John Allen, GM

March 23, 2020

I went to service for a brake recall, hvac question, door lock system locking me out and a rattle in the rear passenger door. The first 3 were taken care of. The door rattle was not corrected. More

by JOHNDOTY
Recommend Dealer
No
Employees Worked With
Tim in service..
Mar 30, 2020 -

Allen Chevrolet Cadillac responded

John, we’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

March 22, 2020

Fantastic group of people.. I’ve been coming to Allen Chevrolet for years.. I will continue to. The only dealership I will go too. I’ve been very happy with my salesman.. More

by WDUSSEAU1
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Rebele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Mar 23, 2020 -

Allen Chevrolet Cadillac responded

Thank you for sharing your five-star experience with our team!Congratulations on your new purchase! We appreciate your feedback, and we hope to serve you again at Allen Chevrolet Cadillac for your future vehicle needs. Sincerely, John Allen, GM

March 13, 2020

I used to own a SAAB automobile and always enjoyed the service treatment I received. This dealership exceeds my experiences with the SAAB dealer. Decent prices and the service is done right! More

by Stude1
Recommend Dealer
Yes
Employees Worked With
Chris Tripinski, Josh Halsey
Mar 13, 2020 -

Allen Chevrolet Cadillac responded

Thank you for your kind review! I am so thrilled to hear that we provided you with such excellent service. Your business and satisfaction is important to us. I appreciate that you chose Allen Chevrolet Cadillac and we hope to see you again soon. Sincerely, John Allen, GM

...
164
...