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Allen Chevrolet Cadillac

Monroe, MI

4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,855 reviews

May 12, 2020

Excellent service. Quality work. Easy to work with insurance companies. I would have Allen work on any of my vehicles again in the future anytime. More

by mbergmooser
Recommend Dealer
Yes
Employees Worked With
Brad in service
May 13, 2020 -

Allen Chevrolet Cadillac responded

Hi M, thank you for the kind words! We're glad to hear your experience was positive. We hope to see you again soon! Sincerely, John Allen, GM

May 10, 2020

Not good! I asked the salesman for the finance rate. He Not good! I asked the salesman for the finance rate. He went to the manager and could not answer the question. I told him to call me when they found More

by d.cheff
Recommend Dealer
No
Employees Worked With
Don't know the guy running the oil change but 5 stars for him, Brandon Blunt
May 20, 2020 -

Allen Chevrolet Cadillac responded

Thank you for alerting us to this issue, D.Cheff. Our top priority is delivering 100% customer satisfaction and it's concerning to hear you feel your experience does not reflect that. We would really appreciate the chance to speak with you regarding this matter. Please contact us directly at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. Sincerely, John Allen, GM

May 10, 2020

I Just leased my 6th viehical. Great sales and service when needed. Allen Chevrolet has been there for my family and friends for years. The Equnoix is my favorite by far! More

by DMCTAGGART
Recommend Dealer
Yes
Employees Worked With
Mark Williams
May 13, 2020 -

Allen Chevrolet Cadillac responded

Congratulations on your new vehicle. We are glad that you enjoy your experience at Allen Chevrolet Cadillac. We are sure that you are going to enjoy your new ride. Let us know if you have any questions or concerns. Sincerely, John Allen, GM

May 09, 2020

We dealt with them during the corona virus shutdown !!! As good of an experience as anyone could hope for !!!We had a good connection with Craig !!! Very personable !!! More

by PNRHORN
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard
May 13, 2020 -

Allen Chevrolet Cadillac responded

We appreciate your kind review on Craig and your five star rating. Our top priority is our customers safety and satisfaction, so we are glad we are doing a great job at that. Thank you for choosing Allen Chevrolet Cadillac. Sincerely, John Allen, GM

May 08, 2020

Very good Communication on time professionally done A little pricier than I thought but satisfied I will have them work on my vehicle again thanks More

by mikegriewahn
Recommend Dealer
Yes
Employees Worked With
Chris Trpevski
May 13, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for your great rating for us, Mike. I am proud of my staff and the services they provide. Thank you for choosing Allen Chevrolet Cadillac for all of your vehicle needs. Sincerely, John Allen, GM

May 05, 2020

Dealership and Craig were awesome to work with especially during this time. Being creative and customer service oriented is difficult in normal situations hard so to be able to do it well during this pandemi More

by AHAMMACK
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ruiz
May 06, 2020 -

Allen Chevrolet Cadillac responded

Our top priority its our customer safety and satisfaction! Congratulations on your latest purchase. Craig and the rest of the team, are glad to be of service and it was a pleasure to work with you. Thank you for shopping at Allen Chevrolet Cadillac and we all hope to see you again soon. Sincerely, John Allen, GM

May 03, 2020

The pricing was great and i did not have a long wait for service. I would recommend Allen Chevrolet to anyone who needs anykind of service. More

by Cebriggs1964
Recommend Dealer
Yes
Employees Worked With
Oil change
May 04, 2020 -

Allen Chevrolet Cadillac responded

Thanks for an amazing rating and recommendation! It is greatly appreciated. Sincerely, John Allen, GM

May 02, 2020

Made purchase during the pandemic social distancing. Craig Sauer worked via text to make a smooth trade in and delivery. Repeat customer who remains satisfied. More

by ADFRANK1
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for your great feedback for Craig. We are so glad to know of his outstanding and fabulous care during this pandemic. Congratulations on your purchase! We hope you like it and we thank you for your repeated business. Let us know if we can help you with anything else. Sincerely, John Allen, GM

April 30, 2020

During these trying times I was very pleased with the safety an quickness of the service provided me. I only needed to use 18 words. This becomes a little tiresome More

by Ragman1391
Recommend Dealer
Yes
Employees Worked With
Service rep
May 01, 2020 -

Allen Chevrolet Cadillac responded

Thank you for leaving us a great review! It was a pleasure to work with you, and we look forward to taking care of any of your auto needs in the future.

April 25, 2020

Chuck in the oil change Dept., is the reason I keep coming back. Chuck and his team do a great job., thank you for your help. More

by Surfdoc19
Recommend Dealer
Yes
Employees Worked With
Chuck
Apr 27, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the compliment on Chuck and the rest of the team! It was a pleasure to work with you, and we invite you back at any time. Sincerely, John Allen, GM

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