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Allen Chevrolet Cadillac

Monroe, MI

4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,855 reviews

June 27, 2020

Fast service! found my starting problem and fix it right away. They even gave me a loaner so I wasn’t stranded. I definitely will go back if I ever need them again More

by Corinna Morris
Recommend Dealer
Yes
Employees Worked With
Chris T Tim S
Jun 29, 2020 -

Allen Chevrolet Cadillac responded

Thank you for sharing your satisfaction with us, Corinna. We appreciate you taking the time to visit our dealership and we look forward to your next visit! Sincerely, John Allen, GM

June 27, 2020

The job was completed but unlike many dealerships that was it. No safety inspection. Upon returning home we found that one of the headlights was not working. Another dealership we use often washes our More

by JEANNIEHIGGINS
Recommend Dealer
No
Employees Worked With
Frank Lopes, Keith Cousino
Jun 29, 2020 -

Allen Chevrolet Cadillac responded

Jean, thank you so much for sharing you feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

June 27, 2020

My family enjoys vehicles of all types. So, through the years we have relied on the integrity, professionalism, and care that we receive from the staff at Allen Chevrolet. From the sale, to service, to qui More

by DBURKE470
Recommend Dealer
Yes
Employees Worked With
Chris service desk, Tim Stoddard, Derek Berg
Jun 29, 2020 -

Allen Chevrolet Cadillac responded

Thanks for such a delightful rating. We truly appreciate it and hope to work with you again, DBURKE470! Sincerely, John Allen, GM

June 27, 2020

We were happy with brain when my wife bought her car that's way I came back for my truck we where happy with the way where treat More

by mwmills22
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger, Keith Cousino
Jun 29, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the compliment for Brian! It was a pleasure to work with you, and we hope to work with you again soon. Sincerely, John Allen, GM

June 26, 2020

Just loved working with Mike johnson and the team. It was a pleasure and w will buy be back. Thank you thank you thank you More

by M.M.BARRON
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Allen Chevrolet Cadillac responded

It was a pleasure working with you, M.M. Barron! I will like Mike know of your kind words. Thank you for choosing Allen Chevrolet Cadillac and we hope to see you again soon. Sincerely, John Allen, GM

June 26, 2020

Excellent service and sales staff. Easy process even during a pandemic. So happy with my purchase. This was my second vehicle from the dealership. The dealership does what is good for the customer. More

by ALENCESKI
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

ALENCESKI, thank you for the 5-star rating! We are happy to know that you find our dealership to be excellent and our team to be professional. Congratulations on your new purchase and we hope to work with you again in the future. Sincerely, John Allen, GM

June 26, 2020

Paint department did horrible paint job on my truck left imperfections in the paint and can still see original scratches. Along with molding that dont line up. More

by Bigdaddyishere4u
Recommend Dealer
No
Employees Worked With
Paint department
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Bigdaddyishere4u, thank you so much for sharing you feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

June 26, 2020

The service on my vehicle was completed timely. The staff was friendly and efficient so that I was able to get to work on time. More

by JACQUIKAPPY
Recommend Dealer
Yes
Employees Worked With
Chris, Keith Cousino
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Hi JACIQUIKAPPY, thank you so much for your great feedback for our service team. We are so glad to know of their outstanding and fabulous care. Let us know if we can help you with anything else. Sincerely, John Allen, GM

June 26, 2020

Great Service! Even with COVID, scheduling was quick and easy. The staff was fantastic and completed the repairs quickly. I will definitely be back in the future! More

by tdowner316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Hi, thank you so much for your feedback in regards to our level of customer service. We are so glad to know that our team members have provided you with a great level of care. Thank you for your feedback that is beyond spectacular. Please have a great day! Sincerely, John Allen, GM

June 26, 2020

Effective and Efficient Service Chuck Holland and his team always provide an excellent service experience. He shares information and advice that is appreciated by my family. I actu More

by RZACIEWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Holland
Jun 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review, RZACIEWSKI. We will be sure to thank Chuck and the rest of the team for providing you with excellent service. We look forward to working with you again. Sincerely, John Allen, GM

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