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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,857 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,857 reviews

July 01, 2020

After almost a year of squeezing three car seats into a sedan Victoria finally helped me get into an SUV that comfortably fits my family. I was literally treated like family. I’ve had many issues with cars More

by Moniecia
Recommend Dealer
Yes
Employees Worked With
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger, Keith Cousino, Victoria Lessard
Aug 02, 2020 -

Allen Chevrolet Cadillac responded

Moniecia, thank you for leaving us a great review! It was a pleasure to work with you, and we hope to work with you again soon. Sincerely, John Allen, GM

July 01, 2020

Fast service. Polite employees. Like the fact you can see the service being performed, (Quick Change Oil Lane), and cost is affordable. Use to go to Michael Bates Chevrolet. Going to Allen Chevrolet for now More

by jraymond1978
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jul 01, 2020 -

Allen Chevrolet Cadillac responded

Thank you for leaving us a great review! On behalf of Michael, it was a pleasure to work with you, and we hope to work with you again soon. Sincerely, John Allen, GM

July 01, 2020

Good staff. Easy to work with. Very friendly. They fit me in when it worked best for me. Would recommend Allen Chevrolet to all friends and family . More

by Bobm3746
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jul 02, 2020 -

Allen Chevrolet Cadillac responded

Thanks for leaving us a great review, Bob! It was our pleasure to work with you! We'd love to assist you again soon. Sincerely, John Allen, GM

July 01, 2020

My son and I were very impressed by being talked to and explained very well what we were doing and signing. Definitely will advise people to come here. More

by Beenhad47
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Jul 02, 2020 -

Allen Chevrolet Cadillac responded

Thanks for such a delightful rating. We truly appreciate it and hope to work with you and your son again! Sincerely, John Allen, GM

July 01, 2020

The purchasing of 2015 Buick was excellent. Mike is a good salesman and he went out of his way to bring me cars to test drive and eventually purchase. More

by srife
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Allen Chevrolet Cadillac responded

Thank you for leaving us a great review for Mike! It was a pleasure to work with you, and we hope you enjoy your 2015 Buick. Looking forward to your next visit. Sincerely, John Allen, GM

July 01, 2020

a retraction of a previous review please disregard the previous review regarding mike johnson. we were wrong and it was our mistake. we greatly appreciate his advice, knowledge and h More

by nvragn7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to retract your previous rating and remarks. We love that we were able to resolve your concerns. Thank you choosing Allen Chevrolet Cadillac and we hope to work with you again soon. Sincerely, John Allen, GM

June 30, 2020

This is my 6th vehicle with Allen Chevrolet. They found me exactly what I wanted. Good customer service. Always pleasant and professional. They definitely have a repeat customer for life! More

by Fischerbaby
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ruiz
Jul 01, 2020 -

Allen Chevrolet Cadillac responded

Hi, Thank you for taking am moment of your day to share your thoughts about the on going quality of your service you receive at Allen Chevrolet Cadillac. Congratulations on your new purchase! We look forward to working with you again. Please have a wonderful day! Sincerely, John Allen, GM

June 30, 2020

Did excellent job completing the two recalls. Would have been nice if they would have washed vehicle upon completion. They left oily marks where the fender protector was laying. You could see the entire are More

by TWHIT0
Recommend Dealer
Yes
Employees Worked With
Chris in service, Tim Stoddard, Derek Berg
Jul 01, 2020 -

Allen Chevrolet Cadillac responded

We are so happy to know of your overall positive feedback. Thank you! Sincerely, John Allen, GM

June 28, 2020

The best dealership I ever dealt with, my salesman Craig Sauer was very good and the service department did some work on the car. They were able to get me right in and took care of it same day that I had ca More

by J.KJ123
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Stoddard
Jun 29, 2020 -

Allen Chevrolet Cadillac responded

Thank you for your kind words and five star review, J.K.! We are happy to hear that Craig was able to assist you. He is a great employee and we are lucky to have him. Safe travels! Sincerely, John Allen, GM

June 28, 2020

Josh was great! He listened to what I wanted and also what was going to work with my budget. He worked hard to get my paperwork together and me on the road in my new suv. More

by dreamrider12
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review, DreamRider12. We are happy to know that you enjoyed our services with Josh. We look forward to working with you again. Please enjoy your new SUV. Sincerely, John Allen, GM

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