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Allen Cadillac GMC

Laguna Niguel, CA

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246 Reviews

28332 Camino Capistrano

Laguna Niguel, CA

92677

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246 Reviews of Allen Cadillac GMC

April 23, 2012

Why would recommend Allen Hyundai with the highest confidence? Because the team at Allen Hyundai was exceptional to work with, especially my salesman, Jeff Tyler. From beginning to end, the experien More

by sadlerm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Tyler
April 14, 2012

This is one of the top dealerships I have used in 40+ years of byuing cars! From the web inquiry about models and price - which was answered the same day - to testing and buying, the process was seamless More

by odeta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lo Presti, Jennifer
April 06, 2012

Great service and friendly, courteous staff. Love that they have free loaner cars. I will definitely continue to take my car there for service, as well as recommending them. More

by crzcats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Sanders
April 04, 2012

I've driven GMC vehicles for many years and had them serviced by Allen GMC. Their timeliness, customer orientation and quality of work is what's kept me with them. I would recommend them highly! More

by Bigrigs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Burroughs
March 25, 2012

Absolutely awful place. I have never had a worse experience at a car dealership. I know everybody can have a bad day now and then, but these people went out of their way to insult us. More

by Crishan
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
2 whose name I do not remember
October 15, 2011

Went to a couple of dealerships, and they were by far the best one. Cameron helped out a lot over the phone, and tried to give the best deal possible. When at the dealership, Bill went above and beyond. He h More

by xblahblahx
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Allen, Bill Farris
May 23, 2011

I took my CTS-V in for service and tire rotation. Service department broke a lug nut and damaged the wheel trying to get the wheel off. They then wanted to charge me $400 to remove the broken lug nu More

by Khunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
1
May 06, 2011

Great dealership and very nice people to buy from. I have nothing but love for Allen Cadillac-GMC. First of all, I used to work there as a sales associate many years ago. Awesome owner. Great Reputatio More

by alice wang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Tyler
December 02, 2010

Always a crapshoot whether you get connected to a service rep on your first try. Usually seem to be put on hold and then disconnected. When work is done right, obviously it's great, when there is a problem, More

by delfinoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager, service rep
February 19, 2010

They have been family owned for 63 years and I can tell that they are honest and straightforward. I went through the Internet Department via their website.. one of the fastest and most efficient car buying More

by Veronica1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
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