Allen Cadillac GMC
Laguna Niguel, CA
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246 Reviews of Allen Cadillac GMC
Why would recommend Allen Hyundai with the highest confidence? Because the team at Allen Hyundai was exceptional to work with, especially my salesman, Jeff Tyler. From beginning to end, the experien confidence? Because the team at Allen Hyundai was exceptional to work with, especially my salesman, Jeff Tyler. From beginning to end, the experience was positive and professional. Jeff and the entire team were knowledgeable, considerate, calm and easy to work with. And best of all, I love my new Elantra! Mary S. More
This is one of the top dealerships I have used in 40+ years of byuing cars! From the web inquiry about models and price - which was answered the same day - to testing and buying, the process was seamless years of byuing cars! From the web inquiry about models and price - which was answered the same day - to testing and buying, the process was seamless. I just did my first service and though there was a mix-up on the national site about my reservation, Allen Hyundai service department took my car anyway, did the service in an hour and got me out of there with a smile. Their staff is intelligent, knowledgeable, personable and not condescending....from the first telephone contact to the last employee who delivered my car to me. I have already sent friends to the dealership and will continue doing so. Proceed with tranquility, it's a place that listens. More
Great service and friendly, courteous staff. Love that they have free loaner cars. I will definitely continue to take my car there for service, as well as recommending them. they have free loaner cars. I will definitely continue to take my car there for service, as well as recommending them. More
I've driven GMC vehicles for many years and had them serviced by Allen GMC. Their timeliness, customer orientation and quality of work is what's kept me with them. I would recommend them highly! serviced by Allen GMC. Their timeliness, customer orientation and quality of work is what's kept me with them. I would recommend them highly! More
Absolutely awful place. I have never had a worse experience at a car dealership. I know everybody can have a bad day now and then, but these people went out of their way to insult us. experience at a car dealership. I know everybody can have a bad day now and then, but these people went out of their way to insult us. More
Went to a couple of dealerships, and they were by far the best one. Cameron helped out a lot over the phone, and tried to give the best deal possible. When at the dealership, Bill went above and beyond. He h best one. Cameron helped out a lot over the phone, and tried to give the best deal possible. When at the dealership, Bill went above and beyond. He helped us get the best financing possible with all the available incentives. They are a no nonsense dealership and makes the customer feel very comfortable. They literally do not close their doors till the last customer leaves. They did not rush us to make a deal, even an hour after their closing time. Highly recommend them, especially Bill. More
I took my CTS-V in for service and tire rotation. Service department broke a lug nut and damaged the wheel trying to get the wheel off. They then wanted to charge me $400 to remove the broken lug nu Service department broke a lug nut and damaged the wheel trying to get the wheel off. They then wanted to charge me $400 to remove the broken lug nut. The car was under warrenty and they refused to accept responsibility. I wrote them a letter requesting that they replace the wheel and they didn't respond to my letter. On my first service appointment, I requested a loaner or rental car and they said I should have made a reservation. They did eventually provice me with at compact car. Another Cadillac dealer always provides me with a Cadillac and the Lincoln dealer always provided me with a lincoln the first two years of ownership and a mid size car after that. More
Great dealership and very nice people to buy from. I have nothing but love for Allen Cadillac-GMC. First of all, I used to work there as a sales associate many years ago. Awesome owner. Great Reputatio have nothing but love for Allen Cadillac-GMC. First of all, I used to work there as a sales associate many years ago. Awesome owner. Great Reputation Ive been shopping at Allens for years, I cant imagine a more fair and non-pressure experience!! More
Always a crapshoot whether you get connected to a service rep on your first try. Usually seem to be put on hold and then disconnected. When work is done right, obviously it's great, when there is a problem, rep on your first try. Usually seem to be put on hold and then disconnected. When work is done right, obviously it's great, when there is a problem, they don't want to work it out. They just keep telling you how and why it's everybody's fault but there's. More
They have been family owned for 63 years and I can tell that they are honest and straightforward. I went through the Internet Department via their website.. one of the fastest and most efficient car buying that they are honest and straightforward. I went through the Internet Department via their website.. one of the fastest and most efficient car buying experience Ive had so far. I encourage you to experience it for yourself. You wont be let down More