All Star Volvo of Baton Rouge - Service Center

The worst customer service ever Overall experience was terrible .We were not greeted with a knowledgeable service employee when we arrived. We left the car with them for a week and Overall experience was terrible .We were not greeted with a knowledgeable service employee when we arrived. We left the car with them for a week and they did not fix anything on the car that was asked. I had to drive 150 miles to have my car repaired and serviced at what I thought would be professional Volvo service center. I asked the service manager to make sure they fixed headlight and service the spare tire. Also told them to be sure and drive car to verify the front end alignment was true..... When I arrived a week later front end pulling hard right light bulb still out and spare had less than 20 lbs air pressure ....... Gee thanks how much do we owe !! Tyler did have a mechanic get the front end right while we waited for an hour. Corey however seemed to not have a problem with charging us and sending us down the road with the car the way it was. People just don't seem to care anymore. Guess they figure where else are you gonna go! More

the worst customer service in my 43 years Where to start? No communication. False communication. Incompetence at all levels of the organization. Stay away. Figure out another way to get y Where to start? No communication. False communication. Incompetence at all levels of the organization. Stay away. Figure out another way to get your car fixed. 3 weeks to have a flat tire fixed because they did not have and could not get a tool to remove a locking lug nut to remove the wheel. More

Horrible service. Do not bring your car here. Take it to the New Orleans Volvo dealership. This dealership will return your car in worse condition than it was before. Do not bring your car here. Take it to the New Orleans Volvo dealership. This dealership will return your car in worse condition than it was before. More

I say I would reccommend it only because it is the only Volvo dealership in the area. It used to be great but the new staff and attitudes suck. Just got me for $340 to flush my transmission and update it j Volvo dealership in the area. It used to be great but the new staff and attitudes suck. Just got me for $340 to flush my transmission and update it just to say it needs to be replaces today. Then the service agent got sassy with me. More