All Star Chrysler Dodge Jeep Ram of Muskogee
Muskogee, OK
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Mechanics wreak my car and has been in shop for over 3 month DO NOT go to this crooked shady axx dealership they are no good, there service sucks mechanics have no idea how to fix a car as mine was in there over DO NOT go to this crooked shady axx dealership they are no good, there service sucks mechanics have no idea how to fix a car as mine was in there over three months not being fixed and come to find out they wreaked it. Worst experience ever!!!! They will now be getting sued for all the damages and stress for dealing with there sorry xxxxx. That whole place is crooked they are more worried about a pay check instead of there customers being happy. More
The experience was great We have used this dealership three other times in the past and had nothing but good experiences every time. The salesman was courteous and all his inf We have used this dealership three other times in the past and had nothing but good experiences every time. The salesman was courteous and all his information helpful in deciding on a vehicle. The manager was courteous also. More
worst experience ever!!!! Took my deposit before I decided on car now am fighting to get money back. Poster dealer for used car salesman. Lied to me more than once. Felt very p Took my deposit before I decided on car now am fighting to get money back. Poster dealer for used car salesman. Lied to me more than once. Felt very pressured and uncomfortable More
I would never do business with this dealership again. They do not live up to their word and refer back to a 'due bill' signed at the time of purchase. They said the second set of keys were at another loca They do not live up to their word and refer back to a 'due bill' signed at the time of purchase. They said the second set of keys were at another location and they would have them sent. After 2 weeks and no keys, I questioned them and they said they forgot and would get them to me right away. After a couple more weeks, Their response to an email about the spare set of keys was, they can't locate the keys...They did offer to give me a check for $100, but when I checked with a Dealer, I discovered the cost of a new key and remote was $200.00. The cost is not an issue for me, it is the principle. I expected them to honor their word to get me the spare set of keys they promised at the time of the sale. Guess I should have gotten them to sign an agreement...you wouldn't think this would be a big deal after they sold a $35,000 used truck. I didn't even try to deal with them on the listed price, I just accepted it although they gave me $1000 less than I asked for my trade. There were added charges on the contract that I had not agreed to before hand and when questioned they said they do it to all the vehicles they sell. $199 for 'theft registration'...something I never would have purchased if asked. The costs incurred are not a big deal, but I would never buy anything from this organization again. Their word is worthless unless you have a signed document backing it up, although, I do have the emails about the spare keys. As for the salesperson, they switched people on me during the process (which was done on line and through emails). I wondered about that, but didn't force the issue. The first person I spoke with was very pleasant and helpful the 3 times I spoke with her. The second person I spoke with (and ended up with as the sales person) was pleasant enough as well, but he obviously did not know anything about the vehicle I was purchasing. I was not impressed with him as a salesperson. As for the vehicle purchased, I'm fine with it...it is the little stuff that that would make me want to go back. This is not a dealer that I would want to call 'my dealer'. More
Awesome I have terrible credit and have been screwed over multiple times. I bought my 2014 Jeep Compass and was nothing but pleased! Great place to go for pur I have terrible credit and have been screwed over multiple times. I bought my 2014 Jeep Compass and was nothing but pleased! Great place to go for purchasing a car. Robby whom was my salesman was awesome and calls me to check on the vehicle. More
I made a appointment to have service done on a repeat overheating problem on my ram truck. After a month and a half I never received a call from them. I had to call three times to find out what was going overheating problem on my ram truck. After a month and a half I never received a call from them. I had to call three times to find out what was going on with it. I finally had to just go pick it up and take it somewhere else. They are by far the worst dealer on this planet! More
My daughter-in-law purchased a vehicle from them and 2 days later it blew the motor and all Chris Ham told my son sorry once you leave our property its not our problem anymore. So unless you want to just days later it blew the motor and all Chris Ham told my son sorry once you leave our property its not our problem anymore. So unless you want to just pull your money out and burn it then don't shop there!!! More
Went to purchase used truck. Sales wanted $150 deposit that he said was refundable. Got to dealership,odometer didnt work and work had been done to the truck that they didnt disclose at the beginning of s that he said was refundable. Got to dealership,odometer didnt work and work had been done to the truck that they didnt disclose at the beginning of sales. We decided not to get truck and refused to return our deposit. They were rude and hateful. More