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All Star Chevrolet - Service Center

Baton Rouge, LA

4.1
34 Reviews

34 Reviews of All Star Chevrolet - Service Center

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November 22, 2024

The service department caught our vehicle on fire while changing the lifters, lied about it, and told numerous lies throughout the process after we discovered there had been a fire in the engine bay of the More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Wells, Timothy Waguespack, Christopher Solomon
Nov 22, 2024 -

All Star Chevrolet responded

Thank you for sharing your experience. We take all feedback seriously which we hoped would have been demonstrated by the degree of goodwill extended. We remain ready to serve you with any additional concerns you may have going forward. Sincerely, All Star Customer Care reviews@allstarautomotive.com

Nov 23, 2024 -

Jessica responded

The degree of “goodwill” were lies so there wasn’t much “goodwill extended”. There will be no concerns going forward because I wouldn’t give another penny to an All Star dealership.

November 12, 2024

Service department is awesome. They took care of my daughter with care and compassion when her car needed repair. That is not common in today’s business world. Highly recommend f More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Nov 19, 2024 -

All Star Chevrolet responded

It's heartwarming to read your feedback about our service department. Our goal is to create a supportive environment for all our customers, and it's gratifying to know we succeeded in your daughter's case. We appreciate your recommendation and are here to help with any future automotive needs you may have. - All Star Customer Care

January 14, 2023

Service writer, Jake, was friendly and service was quick. No complaints after the sale. Sales followed up to make sure I was satisfied with the service. More

by Talbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
Jan 16, 2023 -

All Star Chevrolet responded

Thanks for the great rating, Talbert. Here at All Star Chevrolet, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

December 22, 2022

Needed a chip installed in my truck. Michelle and Ryan got my chip ordered quickly and fit me in for an install. Everything was quick and efficient. I’m definitely happy with my experien More

by PipeBay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle and Ryan , Friendemic Reputation
Dec 22, 2022 -

All Star Chevrolet responded

We appreciate you taking the time to write such a great review. Our Service Department at All Star Chevrolet will make sure you always get treated to quality automotive care every time you visit.

December 06, 2022

My car is making a strange noise. All Star is doing all they can to figure out the issue. They are now calling in a GM consultant to see if they can diagnose the issue. They also More

by jujupur1035
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele R, Bryan , Friendemic Reputation
Dec 07, 2022 -

All Star Chevrolet responded

Thank you for taking the time to leave us this great review! We are very happy to learn how our Service Team was able to accommodate you and provide you with a loaner vehicle. We appreciate you choosing to service your vehicle with us here at All Star Chevrolet.

November 14, 2022

Service staff, especially Chad Lambert, are not only thoroughly knowledgeable and competent, but warm and friendly. You get the sense they really want to help you—and they know what they’re doing. Kudos More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Lambert, Friendemic Reputation
Nov 15, 2022 -

All Star Chevrolet responded

Hi. Our Service Team here at All Star Chevrolet is honored that you trusted us for your vehicle needs. It is an awesome feeling to arrive at a dealership and have a team of knowledgeable associates who make you feel welcome and provide you with excellent service. Thank you for the wonderful review and your business. If you ever need any future assistance, please contact us anytime. Have a jovial day.

August 30, 2022

Good service department who did exactly what was asked in a timely manner. Recommendations were suggested but not pushed. More

by Jimmymc17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don, Friendemic Reputation
Sep 01, 2022 -

All Star Chevrolet responded

Hi Jimmy, we want to ensure that what our customers want gets done in a timely manner. Our Service Department will be here if you would like the suggested recommendations taken care of. Thanks for doing business with us at All Star Chevrolet.

July 07, 2022

Always. Always. Always My Great AllStar Service. Even with new personnel. My Great AllStar Service comes through. More

by Mr Maurice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mrs Michell Ryan , Friendemic Reputation
Jul 07, 2022 -

Mr Maurice responded

This is My Chevy Service Center. Call and ask them. All Star at your service. My AllStar Service Team.

June 15, 2022

Had an appointment at 10:15 am for service. 12:30 pm haven't started service. Rescheduled. Wasted half my morning. No periodic updates. Stayed in waiting room. I inquired about status after More

by dlewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Friendemic Reputation
Jun 18, 2022 -

All Star Chevrolet responded

Hello and thank you for taking the time to leave a review. We would like to discuss your service appointment and the feedback you have shared. Please reach out to us at your convenience with your preferred contact information. Customer Relations Manager reviews@allstarautomotive.com

April 21, 2022

Very professional, fast and efficient service. I would recommend any Chevrolet owner to visit All Star Chevrolet. More

by Gray Goose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Still
May 16, 2022 -

All Star Chevrolet responded

Thank you for taking the time to share your positive feedback and leave us 5 stars here at All Star Chevrolet. Come back and visit us any time, our team will be glad to assist, as always!

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