All Star Chevrolet

The service department caught our vehicle on fire while changing the lifters, lied about it, and told numerous lies throughout the process after we discovered there had been a fire in the engine bay of the changing the lifters, lied about it, and told numerous lies throughout the process after we discovered there had been a fire in the engine bay of the truck. Service manager was rude with every encounter. General manager was great until it came down to honoring what he and their service director offered/suggested to rectify the issue. Now, they are trying to sell the vehicle that has had a fire in the engine bay and has had issues after they “fixed everything”. More

Service department is awesome. They took care of my daughter with care and compassion when her car needed repair. That is not common in today’s business world. Highly recommend f They took care of my daughter with care and compassion when her car needed repair. That is not common in today’s business world. Highly recommend for service of your Chevrolet. More

Great service and was a pleasure to deal with. Letty thank you, you were great. Did not take long like other dealerships, they definitely on top of their game. Letty thank you, you were great. Did not take long like other dealerships, they definitely on top of their game. More

NOTHING ALL STAR ABOUT THIS PLACE! Mr. McNab is the epitome of what the world thinks car salesmen are! He proves that there are still some unscrupulous, seedy and downright unconsciona Mr. McNab is the epitome of what the world thinks car salesmen are! He proves that there are still some unscrupulous, seedy and downright unconscionable ones out there! It is definitely unsettling that he has a leadership position and represents a brand as management. LIED UNTIL THE BITTER END! Told me he could NOT make a deal in 72 hours that I made overnight! He sold the vehicle from under me and its still sitting on the lot. I guess his friend/associate changed their mind or didn't come through as he expected! Perfect ending for a prefect fiasco AND LIAR! Me? I'm riding high in my new 2024 3500 truck from TRAPP CHEVROLET! I told you Mr. McNab I would make you known for what you did! Well, it starts NOW! More

Very limited info while signing info & paperwork. No discussion on costs of what they were promoting. Made everything seem like it was a gift but once you see the line item, you notice they charged No discussion on costs of what they were promoting. Made everything seem like it was a gift but once you see the line item, you notice they charged you for every little detail. I went to test drive a vehicle and it had 14 psi in the tire. Once I decided to buy the vehicle I asked them to check out the tire. Was told it was just the tire stem. I took them at their word. Later that day when I got home, tire monitoring system alerted to low psi. They never looked at the tire, just aired it up and sent me on my way. It's been 20 years since I've been in the car buying business. I was strapped for time so didn't press any issues. I definitely didn't feel like they were doing their best. Only trying to get me to sign paperwork and push me out the door. Everyone's experience is different, but this was mine. More

The sales man Justin was great! Zero hassles and did not try to sell us anything else. It’s was a great experience for us. The finance guy who also helped up was great! They were ve Zero hassles and did not try to sell us anything else. It’s was a great experience for us. The finance guy who also helped up was great! They were very professional and we love our truck!! More

Service writer, Jake, was friendly and service was quick. No complaints after the sale. Sales followed up to make sure I was satisfied with the service. No complaints after the sale. Sales followed up to make sure I was satisfied with the service. More

Purchased a 2023 Tahoe with assistance from Lacie. She could not have been more professional. Zero pressure in the sale as all was done online prior to visiting dealership. John in finance was gr She could not have been more professional. Zero pressure in the sale as all was done online prior to visiting dealership. John in finance was great as well; no pressure. More