All American Subaru in Old Bridge

Always great to work with Liz. She knows how to greet and treat customer and doesn’t push anything. If anything is suggested, she explain clearly pros/cons Liz and Service Mgr She knows how to greet and treat customer and doesn’t push anything. If anything is suggested, she explain clearly pros/cons Liz and Service Mgr Mike are the reasons I come back to dealer on 8 year old vehicle More

Wonderful customer service and experiences. I will only go to all American Subaru for all my Subaru needs I will only go to all American Subaru for all my Subaru needs More

We bought our 2022 outback when many dealerships had no inventory but this dealership was able to offer exactly what we were looking for at a very fair price. They are extremely responsive to our requests inventory but this dealership was able to offer exactly what we were looking for at a very fair price. They are extremely responsive to our requests and questions. They have excellent customer service. They Give us appointments promptly and perform routine services while we wait. This is the second time we have bought from this dealership and will continue to do so. (This is the 4 th Subaru we have owned- our first was purchased in 1993.) More

Customer Service staff is excellent. The gentleman I worked with was courteous and helpful. The general maintenance schedule appears to have been performed satisfactorily. However, my The gentleman I worked with was courteous and helpful. The general maintenance schedule appears to have been performed satisfactorily. However, my passenger side fog light was out. I had it looked at and was told the bulb blew because it was an aftermarket bulb. I told the Customer Service Rep that this was the 5th bulb to blow on the passenger side, two of which were Subaru bulbs. The response from the service rep was a shrug and he reiterated what the Service Technician said. To placate me, I was charged for the bulb but not the labor. I have 97,000 + miles on the vehicle. The fog light bulb on the driver's side has never blown. The newly installed bulb is the third Subaru bulb installed. After six bulbs, I firmly believe that there is something wrong with the wiring or the ballast on the passenger side fog light. More

Mel was knowledgeable, pleasant, professional and a real asset to your team. It was also nice to be able to have a loaner car for the day, asset to your team. It was also nice to be able to have a loaner car for the day, More

All-American Subaru was my “second opinion” in trying to pinpoint the cause of my 2023 Crosstrek’s Infotainment screen sporadically blacking out. They had heard of the issue before, and said it’s a common o pinpoint the cause of my 2023 Crosstrek’s Infotainment screen sporadically blacking out. They had heard of the issue before, and said it’s a common occurrence across all Subaru models. They suggested a software update, something neither Subaru Customer Advocacy nor the dealer I bought the car from had mentioned in my 6 months of ownership. (I recently had my first service with but with the dealer I bought it from. No one asked if the issue was resolved. No one checked for a software update. ). I hope this resolves the issue. Fingers crossed. I had the fix applied yesterday so will need to take a wait and see approach to see if it continues or is truly resolved. More

First, we're not done yet. Second, I felt a little abandoned this last week or so. I had to call back for info about the pictures after the weekend. I thought there would be Second, I felt a little abandoned this last week or so. I had to call back for info about the pictures after the weekend. I thought there would be a call on Friday before the long holiday weekend. More

Close to our house good service Lou was good help good experince in buying a carbfor our daughter experince in buying a carbfor our daughter More

My service representative was professional, courteous, and knowledgeable. She described what was going to be done to my vehicle, and kept me apprised along the way. A very pleasant service experience. and knowledgeable. She described what was going to be done to my vehicle, and kept me apprised along the way. A very pleasant service experience. More

Takes good care of the customer; updates on car’s condition and provides needed information condition and provides needed information More