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All American Ford - Service Center

Springville , AL

4.5
62 Reviews

62 Reviews of All American Ford - Service Center

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August 21, 2024

Fast, professional, easy to access, great attitude overall. They got the part, got me in , fixed it promptly, More

by cmkkmk2mak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Professional, courteous and great customer service. Always get done quickly and do a great job of communicating with me throughout the process. More

by the4minkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Excellent customer service. Knowledgeable and affordable. The entire staff there was very friendly! Highly recommended! More

by MikeG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Russell
August 15, 2024

Best Experience and Customer Service we have ever had was with James. His warm smile and soft demeanor made us comfortable from the start. He made the drop off and pick up process so easy! He was so kn More

by tolithakay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Service Dept.
August 15, 2024

Bad mistake with repair quote will Not buy our 5th car from all American ford team no more servicing too on both autos. More

by MWOOD5804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Graydon
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

All American Ford is awesome! They have been so friendly and have helped in any way they could! More

by heatherfaye8013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sanchez
August 15, 2024

Fair, friendly and competitive cost on repairs. We miss Jessica, sorry she's moved on. We wish her the best! More

by eyeforce23
Recommend Dealer
Yes
Employees Worked With
Service department only.
August 15, 2024

The service tech was outstanding. He took me step-by-step. What was going on? Took care of sending the paperwork to American auto shield for payment. More

by jjcando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
August 14, 2024

In on time out quickly technicians explained services performed. Parts needed were discussed with me before installing. More

by stevemcgee2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

They are the best! They are courteous and respectful. They get the job done excellent and in a timely manner! More

by vintagenana41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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