All American Ford - Service Center

The svc agent was very thoughtful and helpful and get up updated on everything. This was a very pleasant experience. updated on everything. This was a very pleasant experience. More

Eugene don't remember last name was wonderful and very professional. I'm buying my next car from Eugene. professional. I'm buying my next car from Eugene. More

Very professional, especially Eugene! Customer service is great, but the customer service text line could be better! Customer service is great, but the customer service text line could be better! More

Terrible communication and follow up. Vehicle took two weeks to be repaired when the warranty company said 2 1/2 days. Vehicle took two weeks to be repaired when the warranty company said 2 1/2 days. More

Service department is great. They have worked us in twice to meet our travel schedules. Dealership has the nicest customer lounge we have ever seen. They have worked us in twice to meet our travel schedules. Dealership has the nicest customer lounge we have ever seen. More

I left the car for service and came back to pick it up. Waited for a moment in the waiting room, very nice and clean, with lots of refreshments. Thanks All American Ford Waited for a moment in the waiting room, very nice and clean, with lots of refreshments. Thanks All American Ford More

The Service department is very nice and clean. They have always done a good job on my diesel truck They have always done a good job on my diesel truck More

My first visit was great! Customer service was excellent, but unfortunately my check engine light came on the following week and they charged me ANOTHER $175 to run ANOTHER di Customer service was excellent, but unfortunately my check engine light came on the following week and they charged me ANOTHER $175 to run ANOTHER diagnostic test they had just ran the week before. I hoped after the almost $1400 I spent with them the week before for repairs, they would take accountability that they missed the new issue and not charge me the diagnostic fee. I might have been more inclined to complete the repairs for my new issue there. The next associate I dealt with was not very friendly and actually ignored my question asking why the new issue with my vehicle was not address the prior week when diagnostics were ran. I’ve lived in this community my whole life and will NOT suggest this service or dealership to anyone for even a simple oil change and certainly not for purchases of new vehicles. More

I had made an appointment, showed up 15 early. They took my truck right back and completed the service very quickly . I have always had a great experience with All American. They took my truck right back and completed the service very quickly . I have always had a great experience with All American. More

Very friendly and respectful. The service department didn't try to con me into service I didn't need. Your service to me and the way you work with me is going to make the differen The service department didn't try to con me into service I didn't need. Your service to me and the way you work with me is going to make the difference if my next truck is a Ford (or not). More