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All American Ford - Service Center

Springville , AL

4.6
94 Reviews

94 Reviews of All American Ford - Service Center

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December 04, 2024

The svc agent was very thoughtful and helpful and get up updated on everything. This was a very pleasant experience. More

by donnarylant2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Eugene don't remember last name was wonderful and very professional. I'm buying my next car from Eugene. More

by angie4bama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene
November 22, 2024

Very professional, especially Eugene! Customer service is great, but the customer service text line could be better! More

by angie4bama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene
November 22, 2024

Terrible communication and follow up. Vehicle took two weeks to be repaired when the warranty company said 2 1/2 days. More

by LMCALPIN012020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
November 03, 2024

Service department is great. They have worked us in twice to meet our travel schedules. Dealership has the nicest customer lounge we have ever seen. More

by NOMADZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
all
October 20, 2024

I left the car for service and came back to pick it up. Waited for a moment in the waiting room, very nice and clean, with lots of refreshments. Thanks All American Ford More

by daynaoverby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

The Service department is very nice and clean. They have always done a good job on my diesel truck More

by irondog1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Does not apply
October 10, 2024

My first visit was great! Customer service was excellent, but unfortunately my check engine light came on the following week and they charged me ANOTHER $175 to run ANOTHER di More

by meljoy104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Graydon
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

I had made an appointment, showed up 15 early. They took my truck right back and completed the service very quickly . I have always had a great experience with All American. More

by dthegman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Very friendly and respectful. The service department didn't try to con me into service I didn't need. Your service to me and the way you work with me is going to make the differen More

by randyd59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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